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Hospice Care

Franklin County Home Health & Hospice

Below Average2-Star CMS Rating

3 Home Health Circle, Suite 1, Saint Albans, VT 05478

Non-Profit
42 Years Certified

Contact Franklin County Home

(802) 527-7531Get Directions

3 Home Health Circle, Suite 1
Saint Albans, VT 05478

About Franklin County Home Health & Hospice

Hospice overview and quality summary

Franklin County Home Health & Hospice is a nonprofit hospice care provider in Saint Albans, VT, serving patients and families in Franklin County and the surrounding area. Medicare certified since 1984, Franklin County Home Health & Hospice has provided 42 years of end-of-life and palliative care to the community.

The hospice covers 23 ZIP codes across its service area.

Franklin County Home Health & Hospice holds a 2-star CMS rating based on caregiver surveys. Families are encouraged to review the detailed quality measures below.

When choosing hospice care in Saint Albans, VT, consider quality ratings, caregiver satisfaction surveys, the hospice's experience with your loved one's condition, and the service area. Since hospice care is typically delivered in the home, the responsiveness and availability of the care team are critical factors.

At a Glance

Star Rating2/5 Stars
OwnershipNon-Profit
Certified Since1984
CountyFranklin
Service Area23 ZIP codes

Caregiver Satisfaction

CAHPS Hospice Survey results from bereaved family caregivers

2of 5

Below Average

CMS CAHPS Hospice Star Rating

Franklin County Home Health & Hospice has received a 2-star quality rating from CMS, based on caregiver survey results. Families in Saint Albans, VT considering this hospice should review the detailed survey results below and discuss quality measures with the care team.

Emotional & Spiritual Support

How well the hospice team provided emotional and spiritual support

Average
89%

89% of caregivers gave a top rating for emotional & spiritual support, consistent with the national average of 90%.

Treated with Respect

Whether the patient was treated with dignity and respect

Average
89%

89% of caregivers gave a top rating for treated with respect, consistent with the national average of 90%.

Help with Symptoms

How well the hospice team managed pain and other symptoms

Below Average
65%

65% of caregivers gave a top rating for help with symptoms, below the national average of 74%.

Team Communication

How well the hospice team communicated with the family

Below Average
77%

77% of caregivers gave a top rating for team communication, below the national average of 81%.

Getting Timely Care

Whether the patient received help as soon as it was needed

Below Average
71%

71% of caregivers gave a top rating for getting timely care, below the national average of 77%.

Training for Family Caregivers

Whether sufficient training was provided to care for the patient

Below Average
63%

63% of caregivers gave a top rating for training for family caregivers, below the national average of 75%.

Overall Rating (9-10)

Percentage of caregivers rating the hospice 9 or 10 out of 10

Below Average
73%

73% of caregivers gave a top rating for overall rating (9-10), below the national average of 81%.

Would Recommend

Percentage of caregivers who would definitely recommend this hospice

Average
83%

83% of caregivers gave a top rating for would recommend, consistent with the national average of 84%.

Source: CMS CAHPS Hospice Survey · Vertical markers indicate national average

Patient Reviews

Reviews and ratings from patients

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Frequently Asked Questions

About Franklin County Home Health & Hospice

What is the CMS rating for Franklin County Home Health & Hospice?

Franklin County Home Health & Hospice has a 2-star quality rating from CMS based on the CAHPS Hospice Survey of bereaved family caregivers, which evaluates satisfaction across areas including symptom management, communication, and emotional support.

What conditions does Franklin County Home Health & Hospice primarily treat?

Patient population data is not currently available for Franklin County Home Health & Hospice.

Where does Franklin County Home Health & Hospice provide care?

Care setting data is not currently available.

How large is Franklin County Home Health & Hospice?

Size information is not currently available for Franklin County Home Health & Hospice.

How many doctors are affiliated with Franklin County Home Health & Hospice?

Affiliated physician data is not currently available for Franklin County Home Health & Hospice.

Data source: CMS Hospice Compare · CAHPS Hospice Survey ·