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Hospice Care

First Choice Home Health & Hospice

Very Good4-Star CMS Rating

12400 West Overland Road, Suite 100, Boise, ID 83709

For-Profit
16 Years Certified
66 Patients/Day

Contact First Choice Home

(208) 322-4663Get Directions

12400 West Overland Road, Suite 100
Boise, ID 83709

About First Choice Home Health & Hospice

Hospice overview and quality summary

First Choice Home Health & Hospice is a for-profit hospice care provider in Boise, ID, serving patients and families in Ada County and the surrounding area. Medicare certified since 2010, First Choice Home Health & Hospice has provided 16 years of end-of-life and palliative care to the community.

First Choice Home Health & Hospice serves an average of 66 patients per day, covering 36 ZIP codes across its service area. 56% of care is delivered in patients' homes, consistent with the hospice philosophy of enabling comfort care in familiar surroundings.

First Choice Home Health & Hospice has earned a 4-star CMS quality rating based on caregiver survey results, reflecting strong satisfaction across communication, symptom management, and emotional support. The facility's Hospice Care Index score is 10 out of 10, a composite measure of care quality and efficiency. 2 physicians are affiliated with this hospice.

When choosing hospice care in Boise, ID, consider quality ratings, caregiver satisfaction surveys, the hospice's experience with your loved one's condition, and the service area. Since hospice care is typically delivered in the home, the responsiveness and availability of the care team are critical factors.

At a Glance

Star Rating4/5 Stars
OwnershipFor-Profit
Certified Since2010
CountyAda
Avg Daily Census66 patients
Service Area36 ZIP codes
HCI Score10/10
Affiliated Doctors2

Caregiver Satisfaction

CAHPS Hospice Survey results from bereaved family caregivers

4of 5

Very Good

CMS CAHPS Hospice Star Rating

First Choice Home Health & Hospice has earned a 4-star quality rating from the Centers for Medicare & Medicaid Services (CMS), based on the CAHPS Hospice Survey of bereaved family caregivers. This rating reflects above-average satisfaction across emotional support, symptom management, team communication, and respect. This places First Choice Home Health & Hospice among the higher-rated hospice providers serving families in Boise, ID.

Emotional & Spiritual Support

How well the hospice team provided emotional and spiritual support

Average
90%

90% of caregivers gave a top rating for emotional & spiritual support, consistent with the national average of 90%.

Treated with Respect

Whether the patient was treated with dignity and respect

Average
92%

92% of caregivers gave a top rating for treated with respect, consistent with the national average of 90%.

Help with Symptoms

How well the hospice team managed pain and other symptoms

Average
76%

76% of caregivers gave a top rating for help with symptoms, consistent with the national average of 74%.

Team Communication

How well the hospice team communicated with the family

Average
81%

81% of caregivers gave a top rating for team communication, consistent with the national average of 81%.

Getting Timely Care

Whether the patient received help as soon as it was needed

Average
75%

75% of caregivers gave a top rating for getting timely care, consistent with the national average of 77%.

Training for Family Caregivers

Whether sufficient training was provided to care for the patient

Average
75%

75% of caregivers gave a top rating for training for family caregivers, consistent with the national average of 75%.

Overall Rating (9-10)

Percentage of caregivers rating the hospice 9 or 10 out of 10

Average
83%

83% of caregivers gave a top rating for overall rating (9-10), consistent with the national average of 81%.

Would Recommend

Percentage of caregivers who would definitely recommend this hospice

Above Average
87%

87% of caregivers gave First Choice Home Health & Hospice a top rating for would recommend, above the national average of 84%.

Source: CMS CAHPS Hospice Survey · Vertical markers indicate national average

Quality Process Measures

CMS hospice care quality indicators vs. national benchmarks

Treatment Preferences Documented

Patients whose treatment preferences were discussed and documented

100.0%

Natl: 99.5%

Average

Beliefs & Values Addressed

Patients whose beliefs and values were addressed in the plan of care

99.1%

Natl: 98.3%

Average

Pain Screening

Patients screened for pain upon hospice admission

98.6%

Natl: 98.3%

Average

Comprehensive Pain Assessment

Patients with pain who received a comprehensive pain assessment

100.0%

Natl: 94.8%

Above Average

Dyspnea Screening

Patients screened for shortness of breath upon admission

100.0%

Natl: 99.0%

Average

Dyspnea Treatment

Patients with dyspnea who received treatment within 24 hours

99.2%

Natl: 97.4%

Average

Opioid Bowel Regimen

Patients on opioids who were offered a bowel regimen

100.0%

Natl: 93.2%

Above Average

Composite Process Score

Composite measure of all hospice care process quality measures

97.3%

Natl: 91.6%

Above Average

Hospice Care Index

Composite quality score with 10 sub-measures

10/10

Overall HCI Score

National average: 8.8/10

First Choice Home Health & Hospice's Hospice Care Index (HCI) score is 10 out of 10, above the national average of 8.8. This composite score reflects stronger-than-average performance across measures of nursing continuity, care transitions, and presence near death.

59.0% of First Choice Home Health & Hospice's patients received visits from the hospice team in their final days of life, significantly above the national average of 47.9%. This is one of the most meaningful quality indicators — having the hospice team present during the final hours provides critical comfort to both patients and families.

Visits Near Death

Patients with visits in last 3 days of life

90%

Natl: 89.5%

31th pctl

Nurse Care Minutes

Average nurse care minutes per routine home care day

12.1

Natl: 13.4

48th pctl

Weekend Nursing

Percentage of skilled nursing minutes on weekends

6.2%

Natl: 9.2%

29th pctl

Gaps in Nursing Visits

Stays with gaps in skilled nursing visits

38.8%

Natl: 55.4%

32th pctl

Early Live Discharges

Patients discharged alive within 3 days

7.3%

Natl: 7.2%

56th pctl

Late Live Discharges

Patients discharged alive after enrollment

32.7%

Natl: 40%

39th pctl

Burdensome Transitions (Type 1)

Hospice-to-acute-care transitions near death

10.9%

Natl: 8%

69th pctl

Burdensome Transitions (Type 2)

Acute care admissions near death

3.6%

Natl: 2.3%

81th pctl

CHC/GIP Days

Continuous home care & general inpatient days as share of total

0%

Natl: 0.6%

52th pctl

Per-Beneficiary Spending

Average Medicare spending per hospice beneficiary

$18,599

Natl: $16,971

54th pctl

Patient Population

Primary diagnoses of hospice patients

First Choice Home Health & Hospice's patient population is primarily composed of individuals with cardiovascular disease (26%), followed by dementia (23%), other conditions (23%), cancer (15%), respiratory disease (15%), stroke (5%).

Cardiovascular Disease26%
Dementia23%
Other Conditions23%
Cancer15%
Respiratory Disease15%
Stroke5%

Care Settings

Where hospice care is delivered

First Choice Home Health & Hospice delivers 56% of its care in patients' homes, with 37% in assisted living settings, 7% in nursing facility settings. The hospice serves an average of 66 patients per day.

Patient's Home

56%

Assisted Living

37%

Nursing Facility

7%

Doctors at First Choice Home Health & Hospice

2 affiliated physicians

Patient Reviews

Reviews and ratings from patients

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Frequently Asked Questions

About First Choice Home Health & Hospice

What is the CMS rating for First Choice Home Health & Hospice?

First Choice Home Health & Hospice has a 4-star quality rating from CMS based on the CAHPS Hospice Survey of bereaved family caregivers, which evaluates satisfaction across areas including symptom management, communication, and emotional support.

What conditions does First Choice Home Health & Hospice primarily treat?

First Choice Home Health & Hospice's patient population includes cardiovascular disease (26%), dementia (23%), other conditions (23%), cancer (15%), respiratory disease (15%), stroke (5%). This reflects the hospice's experience managing these conditions.

Where does First Choice Home Health & Hospice provide care?

First Choice Home Health & Hospice provides care in patient's home (56%), assisted living (37%), nursing facility (7%).

How large is First Choice Home Health & Hospice?

First Choice Home Health & Hospice serves an average of 66 patients per day and covers 36 ZIP codes in its service area.

How many doctors are affiliated with First Choice Home Health & Hospice?

2 physicians are affiliated with First Choice Home Health & Hospice.

Data source: CMS Hospice Compare · CAHPS Hospice Survey ·