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Hospice Care

Faith Presbyterian Hospice

Average3-Star CMS Rating

12477 Merit Dr, Dallas, TX 75251

Non-Profit
22 Years Certified
165 Patients/Day

Contact Faith Presbyterian Hospice

(972) 239-5300Get Directions

12477 Merit Dr
Dallas, TX 75251

About Faith Presbyterian Hospice

Hospice overview and quality summary

Faith Presbyterian Hospice is a nonprofit hospice care provider in Dallas, TX, serving patients and families in Dallas County and the surrounding area. Medicare certified since 2004, Faith Presbyterian Hospice has provided 22 years of end-of-life and palliative care to the community.

Faith Presbyterian Hospice serves an average of 165 patients per day, covering 207 ZIP codes across its service area. 76% of care is delivered in patients' homes, consistent with the hospice philosophy of enabling comfort care in familiar surroundings.

CMS has assigned Faith Presbyterian Hospice a 3-star quality rating based on caregiver survey feedback, indicating average satisfaction with the hospice's care. The facility's Hospice Care Index score is 9 out of 10, a composite measure of care quality and efficiency. 5 physicians are affiliated with this hospice.

When choosing hospice care in Dallas, TX, consider quality ratings, caregiver satisfaction surveys, the hospice's experience with your loved one's condition, and the service area. Since hospice care is typically delivered in the home, the responsiveness and availability of the care team are critical factors.

At a Glance

Star Rating3/5 Stars
OwnershipNon-Profit
Certified Since2004
CountyDallas
Avg Daily Census165 patients
Service Area207 ZIP codes
HCI Score9/10
Affiliated Doctors5

Caregiver Satisfaction

CAHPS Hospice Survey results from bereaved family caregivers

3of 5

Average

CMS CAHPS Hospice Star Rating

Faith Presbyterian Hospice has received a 3-star quality rating from CMS, based on the CAHPS Hospice Survey. This average rating reflects caregiver satisfaction across communication, symptom management, timely care, and emotional support. CMS publishes these ratings to help families in Dallas, TX compare hospice providers.

Emotional & Spiritual Support

How well the hospice team provided emotional and spiritual support

Below Average
86%

86% of caregivers gave a top rating for emotional & spiritual support, below the national average of 90%.

Treated with Respect

Whether the patient was treated with dignity and respect

Average
88%

88% of caregivers gave a top rating for treated with respect, consistent with the national average of 90%.

Help with Symptoms

How well the hospice team managed pain and other symptoms

Average
75%

75% of caregivers gave a top rating for help with symptoms, consistent with the national average of 74%.

Team Communication

How well the hospice team communicated with the family

Average
80%

80% of caregivers gave a top rating for team communication, consistent with the national average of 81%.

Getting Timely Care

Whether the patient received help as soon as it was needed

Average
77%

77% of caregivers gave a top rating for getting timely care, consistent with the national average of 77%.

Training for Family Caregivers

Whether sufficient training was provided to care for the patient

Below Average
69%

69% of caregivers gave a top rating for training for family caregivers, below the national average of 75%.

Overall Rating (9-10)

Percentage of caregivers rating the hospice 9 or 10 out of 10

Average
80%

80% of caregivers gave a top rating for overall rating (9-10), consistent with the national average of 81%.

Would Recommend

Percentage of caregivers who would definitely recommend this hospice

Average
85%

85% of caregivers gave a top rating for would recommend, consistent with the national average of 84%.

Source: CMS CAHPS Hospice Survey · Vertical markers indicate national average

Quality Process Measures

CMS hospice care quality indicators vs. national benchmarks

Treatment Preferences Documented

Patients whose treatment preferences were discussed and documented

98.7%

Natl: 99.5%

Average

Beliefs & Values Addressed

Patients whose beliefs and values were addressed in the plan of care

98.6%

Natl: 98.3%

Average

Pain Screening

Patients screened for pain upon hospice admission

97.4%

Natl: 98.3%

Average

Comprehensive Pain Assessment

Patients with pain who received a comprehensive pain assessment

99.8%

Natl: 94.8%

Above Average

Dyspnea Screening

Patients screened for shortness of breath upon admission

99.6%

Natl: 99.0%

Average

Dyspnea Treatment

Patients with dyspnea who received treatment within 24 hours

99.1%

Natl: 97.4%

Average

Opioid Bowel Regimen

Patients on opioids who were offered a bowel regimen

99.7%

Natl: 93.2%

Above Average

Composite Process Score

Composite measure of all hospice care process quality measures

94.7%

Natl: 91.6%

Above Average

Hospice Care Index

Composite quality score with 10 sub-measures

9/10

Overall HCI Score

National average: 8.8/10

Faith Presbyterian Hospice's Hospice Care Index (HCI) score is 9 out of 10, above the national average of 8.8. This composite score reflects stronger-than-average performance across measures of nursing continuity, care transitions, and presence near death.

61.9% of Faith Presbyterian Hospice's patients received visits from the hospice team in their final days of life, significantly above the national average of 47.9%. This is one of the most meaningful quality indicators — having the hospice team present during the final hours provides critical comfort to both patients and families.

Visits Near Death

Patients with visits in last 3 days of life

99.6%

Natl: 89.5%

92th pctl

Nurse Care Minutes

Average nurse care minutes per routine home care day

16

Natl: 13.4

82th pctl

Weekend Nursing

Percentage of skilled nursing minutes on weekends

9.7%

Natl: 9.2%

67th pctl

Gaps in Nursing Visits

Stays with gaps in skilled nursing visits

63.3%

Natl: 55.4%

65th pctl

Early Live Discharges

Patients discharged alive within 3 days

15.2%

Natl: 7.2%

91th pctl

Late Live Discharges

Patients discharged alive after enrollment

32.5%

Natl: 40%

38th pctl

Burdensome Transitions (Type 1)

Hospice-to-acute-care transitions near death

12.2%

Natl: 8%

74th pctl

Burdensome Transitions (Type 2)

Acute care admissions near death

3%

Natl: 2.3%

75th pctl

CHC/GIP Days

Continuous home care & general inpatient days as share of total

7.5%

Natl: 0.6%

100th pctl

Per-Beneficiary Spending

Average Medicare spending per hospice beneficiary

$9,644

Natl: $16,971

9th pctl

Patient Population

Primary diagnoses of hospice patients

Faith Presbyterian Hospice's patient population is primarily composed of individuals with cancer (40%), followed by other conditions (22%), cardiovascular disease (14%), dementia (11%), respiratory disease (7%), stroke (7%). While cancer has historically been the most common hospice diagnosis, the proportion of non-cancer patients has grown substantially over the past decade.

Cancer40%
Other Conditions22%
Cardiovascular Disease14%
Dementia11%
Respiratory Disease7%
Stroke7%

Care Settings

Where hospice care is delivered

Faith Presbyterian Hospice delivers 76% of its care in patients' homes, with 8% in assisted living settings, 8% in inpatient hospice settings, 5% in skilled nursing settings, 1% in nursing facility settings, 1% in hospital settings. The hospice serves an average of 165 patients per day.

Patient's Home

76%

Assisted Living

8%

Inpatient Hospice

8%

Skilled Nursing

5%

Nursing Facility

1%

Hospital

1%

Patient Reviews

Reviews and ratings from patients

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Frequently Asked Questions

About Faith Presbyterian Hospice

What is the CMS rating for Faith Presbyterian Hospice?

Faith Presbyterian Hospice has a 3-star quality rating from CMS based on the CAHPS Hospice Survey of bereaved family caregivers, which evaluates satisfaction across areas including symptom management, communication, and emotional support.

What conditions does Faith Presbyterian Hospice primarily treat?

Faith Presbyterian Hospice's patient population includes cancer (40%), other conditions (22%), cardiovascular disease (14%), dementia (11%), respiratory disease (7%), stroke (7%). This reflects the hospice's experience managing these conditions.

Where does Faith Presbyterian Hospice provide care?

Faith Presbyterian Hospice provides care in patient's home (76%), assisted living (8%), inpatient hospice (8%), skilled nursing (5%), nursing facility (1%), hospital (1%).

How large is Faith Presbyterian Hospice?

Faith Presbyterian Hospice serves an average of 165 patients per day and covers 207 ZIP codes in its service area.

How many doctors are affiliated with Faith Presbyterian Hospice?

5 physicians are affiliated with Faith Presbyterian Hospice.

Data source: CMS Hospice Compare · CAHPS Hospice Survey ·