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Hospice Care

Excela Health Home Care & Hospice

Average3-Star CMS Rating

501 West Otterman Street, Greensburg, PA 15601

Non-Profit
30 Years Certified
76 Patients/Day

Contact Excela Health Home

(724) 689-1800Get Directions

501 West Otterman Street
Greensburg, PA 15601

About Excela Health Home Care & Hospice

Hospice overview and quality summary

Excela Health Home Care & Hospice is a nonprofit hospice care provider in Greensburg, PA, serving patients and families in Westmoreland County and the surrounding area. Medicare certified since 1996, Excela Health Home Care & Hospice has provided 30 years of end-of-life and palliative care to the community.

Excela Health Home Care & Hospice serves an average of 76 patients per day, covering 94 ZIP codes across its service area. 73% of care is delivered in patients' homes, consistent with the hospice philosophy of enabling comfort care in familiar surroundings.

CMS has assigned Excela Health Home Care & Hospice a 3-star quality rating based on caregiver survey feedback, indicating average satisfaction with the hospice's care. The facility's Hospice Care Index score is 9 out of 10, a composite measure of care quality and efficiency. 20 physicians are affiliated with this hospice.

When choosing hospice care in Greensburg, PA, consider quality ratings, caregiver satisfaction surveys, the hospice's experience with your loved one's condition, and the service area. Since hospice care is typically delivered in the home, the responsiveness and availability of the care team are critical factors.

At a Glance

Star Rating3/5 Stars
OwnershipNon-Profit
Certified Since1996
CountyWestmoreland
Avg Daily Census76 patients
Service Area94 ZIP codes
HCI Score9/10
Affiliated Doctors20

Caregiver Satisfaction

CAHPS Hospice Survey results from bereaved family caregivers

3of 5

Average

CMS CAHPS Hospice Star Rating

Excela Health Home Care & Hospice has received a 3-star quality rating from CMS, based on the CAHPS Hospice Survey. This average rating reflects caregiver satisfaction across communication, symptom management, timely care, and emotional support. CMS publishes these ratings to help families in Greensburg, PA compare hospice providers.

Emotional & Spiritual Support

How well the hospice team provided emotional and spiritual support

Average
89%

89% of caregivers gave a top rating for emotional & spiritual support, consistent with the national average of 90%.

Treated with Respect

Whether the patient was treated with dignity and respect

Average
91%

91% of caregivers gave a top rating for treated with respect, consistent with the national average of 90%.

Help with Symptoms

How well the hospice team managed pain and other symptoms

Average
73%

73% of caregivers gave a top rating for help with symptoms, consistent with the national average of 74%.

Team Communication

How well the hospice team communicated with the family

Average
83%

83% of caregivers gave a top rating for team communication, consistent with the national average of 81%.

Getting Timely Care

Whether the patient received help as soon as it was needed

Average
76%

76% of caregivers gave a top rating for getting timely care, consistent with the national average of 77%.

Training for Family Caregivers

Whether sufficient training was provided to care for the patient

Above Average
78%

78% of caregivers gave Excela Health Home Care & Hospice a top rating for training for family caregivers, above the national average of 75%.

Overall Rating (9-10)

Percentage of caregivers rating the hospice 9 or 10 out of 10

Average
80%

80% of caregivers gave a top rating for overall rating (9-10), consistent with the national average of 81%.

Would Recommend

Percentage of caregivers who would definitely recommend this hospice

Average
82%

82% of caregivers gave a top rating for would recommend, consistent with the national average of 84%.

Source: CMS CAHPS Hospice Survey · Vertical markers indicate national average

Quality Process Measures

CMS hospice care quality indicators vs. national benchmarks

Treatment Preferences Documented

Patients whose treatment preferences were discussed and documented

100.0%

Natl: 99.5%

Average

Beliefs & Values Addressed

Patients whose beliefs and values were addressed in the plan of care

99.0%

Natl: 98.3%

Average

Pain Screening

Patients screened for pain upon hospice admission

95.8%

Natl: 98.3%

Below Average

Comprehensive Pain Assessment

Patients with pain who received a comprehensive pain assessment

100.0%

Natl: 94.8%

Above Average

Dyspnea Screening

Patients screened for shortness of breath upon admission

100.0%

Natl: 99.0%

Average

Dyspnea Treatment

Patients with dyspnea who received treatment within 24 hours

98.6%

Natl: 97.4%

Average

Opioid Bowel Regimen

Patients on opioids who were offered a bowel regimen

100.0%

Natl: 93.2%

Above Average

Composite Process Score

Composite measure of all hospice care process quality measures

93.8%

Natl: 91.6%

Above Average

Hospice Care Index

Composite quality score with 10 sub-measures

9/10

Overall HCI Score

National average: 8.8/10

Excela Health Home Care & Hospice's Hospice Care Index (HCI) score is 9 out of 10, above the national average of 8.8. This composite score reflects stronger-than-average performance across measures of nursing continuity, care transitions, and presence near death.

62.5% of Excela Health Home Care & Hospice's patients received visits from the hospice team in their final days of life, significantly above the national average of 47.9%. This is one of the most meaningful quality indicators — having the hospice team present during the final hours provides critical comfort to both patients and families.

Visits Near Death

Patients with visits in last 3 days of life

97.4%

Natl: 89.5%

82th pctl

Nurse Care Minutes

Average nurse care minutes per routine home care day

18.9

Natl: 13.4

93th pctl

Weekend Nursing

Percentage of skilled nursing minutes on weekends

10.1%

Natl: 9.2%

70th pctl

Gaps in Nursing Visits

Stays with gaps in skilled nursing visits

13.7%

Natl: 55.4%

7th pctl

Early Live Discharges

Patients discharged alive within 3 days

9.3%

Natl: 7.2%

70th pctl

Late Live Discharges

Patients discharged alive after enrollment

40.7%

Natl: 40%

62th pctl

Burdensome Transitions (Type 1)

Hospice-to-acute-care transitions near death

7%

Natl: 8%

49th pctl

Burdensome Transitions (Type 2)

Acute care admissions near death

10.5%

Natl: 2.3%

99th pctl

CHC/GIP Days

Continuous home care & general inpatient days as share of total

1.3%

Natl: 0.6%

91th pctl

Per-Beneficiary Spending

Average Medicare spending per hospice beneficiary

$9,393

Natl: $16,971

9th pctl

Patient Population

Primary diagnoses of hospice patients

Excela Health Home Care & Hospice's patient population is primarily composed of individuals with cancer (30%), followed by respiratory disease (22%), cardiovascular disease (21%), dementia (16%), other conditions (7%), stroke (5%).

Cancer30%
Respiratory Disease22%
Cardiovascular Disease21%
Dementia16%
Other Conditions7%
Stroke5%

Care Settings

Where hospice care is delivered

Excela Health Home Care & Hospice delivers 73% of its care in patients' homes, with 15% in skilled nursing settings, 10% in assisted living settings, 1% in nursing facility settings, 1% in hospital settings. The hospice serves an average of 76 patients per day.

Patient's Home

73%

Skilled Nursing

15%

Assisted Living

10%

Nursing Facility

1%

Hospital

1%

Patient Reviews

Reviews and ratings from patients

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Frequently Asked Questions

About Excela Health Home Care & Hospice

What is the CMS rating for Excela Health Home Care & Hospice?

Excela Health Home Care & Hospice has a 3-star quality rating from CMS based on the CAHPS Hospice Survey of bereaved family caregivers, which evaluates satisfaction across areas including symptom management, communication, and emotional support.

What conditions does Excela Health Home Care & Hospice primarily treat?

Excela Health Home Care & Hospice's patient population includes cancer (30%), respiratory disease (22%), cardiovascular disease (21%), dementia (16%), other conditions (7%), stroke (5%). This reflects the hospice's experience managing these conditions.

Where does Excela Health Home Care & Hospice provide care?

Excela Health Home Care & Hospice provides care in patient's home (73%), skilled nursing (15%), assisted living (10%), nursing facility (1%), hospital (1%).

How large is Excela Health Home Care & Hospice?

Excela Health Home Care & Hospice serves an average of 76 patients per day and covers 94 ZIP codes in its service area.

How many doctors are affiliated with Excela Health Home Care & Hospice?

20 physicians are affiliated with Excela Health Home Care & Hospice.

Data source: CMS Hospice Compare · CAHPS Hospice Survey ·