About Everystep
Hospice overview and quality summary
Everystep is an hospice care provider in Mount Pleasant, IA, serving patients and families in Henry County and the surrounding area. Medicare certified since 2000, Everystep has provided 26 years of end-of-life and palliative care to the community.
Everystep serves an average of 29 patients per day, covering 44 ZIP codes across its service area. 42% of care is delivered in patients' homes, consistent with the hospice philosophy of enabling comfort care in familiar surroundings.
Everystep has earned a 4-star CMS quality rating based on caregiver survey results, reflecting strong satisfaction across communication, symptom management, and emotional support. The facility's Hospice Care Index score is 10 out of 10, a composite measure of care quality and efficiency. 17 physicians are affiliated with this hospice.
When choosing hospice care in Mount Pleasant, IA, consider quality ratings, caregiver satisfaction surveys, the hospice's experience with your loved one's condition, and the service area. Since hospice care is typically delivered in the home, the responsiveness and availability of the care team are critical factors.
At a Glance
Caregiver Satisfaction
CAHPS Hospice Survey results from bereaved family caregivers
Very Good
CMS CAHPS Hospice Star Rating
Everystep has earned a 4-star quality rating from the Centers for Medicare & Medicaid Services (CMS), based on the CAHPS Hospice Survey of bereaved family caregivers. This rating reflects above-average satisfaction across emotional support, symptom management, team communication, and respect. This places Everystep among the higher-rated hospice providers serving families in Mount Pleasant, IA.
Emotional & Spiritual Support
How well the hospice team provided emotional and spiritual support
92% of caregivers gave a top rating for emotional & spiritual support, consistent with the national average of 90%.
Treated with Respect
Whether the patient was treated with dignity and respect
95% of caregivers gave Everystep a top rating for treated with respect, above the national average of 90%.
Help with Symptoms
How well the hospice team managed pain and other symptoms
79% of caregivers gave Everystep a top rating for help with symptoms, above the national average of 74%.
Team Communication
How well the hospice team communicated with the family
84% of caregivers gave Everystep a top rating for team communication, above the national average of 81%.
Getting Timely Care
Whether the patient received help as soon as it was needed
84% of caregivers gave Everystep a top rating for getting timely care, above the national average of 77%.
Training for Family Caregivers
Whether sufficient training was provided to care for the patient
73% of caregivers gave a top rating for training for family caregivers, consistent with the national average of 75%.
Overall Rating (9-10)
Percentage of caregivers rating the hospice 9 or 10 out of 10
88% of caregivers gave Everystep a top rating for overall rating (9-10), above the national average of 81%.
Would Recommend
Percentage of caregivers who would definitely recommend this hospice
94% of caregivers gave Everystep a top rating for would recommend, above the national average of 84%.
Source: CMS CAHPS Hospice Survey · Vertical markers indicate national average
Quality Process Measures
CMS hospice care quality indicators vs. national benchmarks
Treatment Preferences Documented
Patients whose treatment preferences were discussed and documented
100.0%
Natl: 99.5%
Beliefs & Values Addressed
Patients whose beliefs and values were addressed in the plan of care
100.0%
Natl: 98.3%
Pain Screening
Patients screened for pain upon hospice admission
100.0%
Natl: 98.3%
Comprehensive Pain Assessment
Patients with pain who received a comprehensive pain assessment
100.0%
Natl: 94.8%
Dyspnea Screening
Patients screened for shortness of breath upon admission
100.0%
Natl: 99.0%
Dyspnea Treatment
Patients with dyspnea who received treatment within 24 hours
100.0%
Natl: 97.4%
Opioid Bowel Regimen
Patients on opioids who were offered a bowel regimen
100.0%
Natl: 93.2%
Composite Process Score
Composite measure of all hospice care process quality measures
100.0%
Natl: 91.6%
Hospice Care Index
Composite quality score with 10 sub-measures
Overall HCI Score
National average: 8.8/10
Everystep's Hospice Care Index (HCI) score is 10 out of 10, above the national average of 8.8. This composite score reflects stronger-than-average performance across measures of nursing continuity, care transitions, and presence near death.
51.6% of Everystep's patients received visits from the hospice team in their final days of life, consistent with the national average of 47.9%. Presence during the final days reflects the hospice's commitment to supporting families when it matters most.
Visits Near Death
Patients with visits in last 3 days of life
96.1%
Natl: 89.5%
Nurse Care Minutes
Average nurse care minutes per routine home care day
16.4
Natl: 13.4
Weekend Nursing
Percentage of skilled nursing minutes on weekends
8.8%
Natl: 9.2%
Gaps in Nursing Visits
Stays with gaps in skilled nursing visits
55%
Natl: 55.4%
Early Live Discharges
Patients discharged alive within 3 days
7.3%
Natl: 7.2%
Late Live Discharges
Patients discharged alive after enrollment
56.1%
Natl: 40%
Burdensome Transitions (Type 1)
Hospice-to-acute-care transitions near death
0%
Natl: 8%
Burdensome Transitions (Type 2)
Acute care admissions near death
0%
Natl: 2.3%
CHC/GIP Days
Continuous home care & general inpatient days as share of total
0.3%
Natl: 0.6%
Per-Beneficiary Spending
Average Medicare spending per hospice beneficiary
$11,751
Natl: $16,971
Patient Population
Primary diagnoses of hospice patients
Everystep's patient population is primarily composed of individuals with cardiovascular disease (21%), followed by cancer (20%), other conditions (20%), dementia (16%), respiratory disease (16%), stroke (8%).
Care Settings
Where hospice care is delivered
Everystep delivers 42% of its care in patients' homes, with 50% in nursing facility settings, 8% in assisted living settings, 1% in hospital settings. The significant proportion of facility-based care may reflect patients requiring higher levels of medical support or those without available home caregivers. The hospice serves an average of 29 patients per day.
Nursing Facility
Patient's Home
Assisted Living
Hospital
Doctors at Everystep
17 affiliated physicians
Dr. Stanley Mathew, MD
Physical Medicine And Rehabilitation
Dr. Julie Wagner, DO
Family Practice
Dr. Taylor Torrance
Nurse Practitioner
Dr. Laura Miller Bjork
Physician Assistant
Dr. Erin Protsman
Nurse Practitioner
Dr. Nadia Clark
Nurse Practitioner
Dr. Joni Hanshaw
Nurse Practitioner
Dr. Dana Brecount, DO
Family Practice
Dr. Melinda Danielson
Nurse Practitioner
Dr. Patrick Bredar, PA
Physician Assistant
Dr. Michelle Prisner
Nurse Practitioner
Dr. Sara Jones, NP
Nurse Practitioner
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Reviews and ratings from patients
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Frequently Asked Questions
About Everystep
What is the CMS rating for Everystep?
Everystep has a 4-star quality rating from CMS based on the CAHPS Hospice Survey of bereaved family caregivers, which evaluates satisfaction across areas including symptom management, communication, and emotional support.
What conditions does Everystep primarily treat?
Everystep's patient population includes cardiovascular disease (21%), cancer (20%), other conditions (20%), dementia (16%), respiratory disease (16%), stroke (8%). This reflects the hospice's experience managing these conditions.
Where does Everystep provide care?
Everystep provides care in nursing facility (50%), patient's home (42%), assisted living (8%), hospital (1%).
How large is Everystep?
Everystep serves an average of 29 patients per day and covers 44 ZIP codes in its service area.
How many doctors are affiliated with Everystep?
17 physicians are affiliated with Everystep.
Data source: CMS Hospice Compare · CAHPS Hospice Survey ·