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Hospice Care

Enhabit Hospice

Very Good4-Star CMS Rating

1096 Mechem Drive, Suite 302b, Ruidoso, NM 88345

For-Profit
24 Years Certified
41 Patients/Day

Contact Enhabit Hospice

(575) 258-0028Get Directions

1096 Mechem Drive, Suite 302b
Ruidoso, NM 88345

About Enhabit Hospice

Hospice overview and quality summary

Enhabit Hospice is a for-profit hospice care provider in Ruidoso, NM, serving patients and families in Lincoln County and the surrounding area. Medicare certified since 2002, Enhabit Hospice has provided 24 years of end-of-life and palliative care to the community.

Enhabit Hospice serves an average of 41 patients per day, covering 35 ZIP codes across its service area. 76% of care is delivered in patients' homes, consistent with the hospice philosophy of enabling comfort care in familiar surroundings.

Enhabit Hospice has earned a 4-star CMS quality rating based on caregiver survey results, reflecting strong satisfaction across communication, symptom management, and emotional support. The facility's Hospice Care Index score is 10 out of 10, a composite measure of care quality and efficiency. 1 physicians are affiliated with this hospice.

When choosing hospice care in Ruidoso, NM, consider quality ratings, caregiver satisfaction surveys, the hospice's experience with your loved one's condition, and the service area. Since hospice care is typically delivered in the home, the responsiveness and availability of the care team are critical factors.

At a Glance

Star Rating4/5 Stars
OwnershipFor-Profit
Certified Since2002
CountyLincoln
Avg Daily Census41 patients
Service Area35 ZIP codes
HCI Score10/10
Affiliated Doctors1

Caregiver Satisfaction

CAHPS Hospice Survey results from bereaved family caregivers

4of 5

Very Good

CMS CAHPS Hospice Star Rating

Enhabit Hospice has earned a 4-star quality rating from the Centers for Medicare & Medicaid Services (CMS), based on the CAHPS Hospice Survey of bereaved family caregivers. This rating reflects above-average satisfaction across emotional support, symptom management, team communication, and respect. This places Enhabit Hospice among the higher-rated hospice providers serving families in Ruidoso, NM.

Emotional & Spiritual Support

How well the hospice team provided emotional and spiritual support

Above Average
93%

93% of caregivers gave Enhabit Hospice a top rating for emotional & spiritual support, above the national average of 90%.

Treated with Respect

Whether the patient was treated with dignity and respect

Average
90%

90% of caregivers gave a top rating for treated with respect, consistent with the national average of 90%.

Help with Symptoms

How well the hospice team managed pain and other symptoms

Average
73%

73% of caregivers gave a top rating for help with symptoms, consistent with the national average of 74%.

Team Communication

How well the hospice team communicated with the family

Above Average
84%

84% of caregivers gave Enhabit Hospice a top rating for team communication, above the national average of 81%.

Getting Timely Care

Whether the patient received help as soon as it was needed

Above Average
83%

83% of caregivers gave Enhabit Hospice a top rating for getting timely care, above the national average of 77%.

Training for Family Caregivers

Whether sufficient training was provided to care for the patient

Average
76%

76% of caregivers gave a top rating for training for family caregivers, consistent with the national average of 75%.

Overall Rating (9-10)

Percentage of caregivers rating the hospice 9 or 10 out of 10

Average
81%

81% of caregivers gave a top rating for overall rating (9-10), consistent with the national average of 81%.

Would Recommend

Percentage of caregivers who would definitely recommend this hospice

Average
86%

86% of caregivers gave a top rating for would recommend, consistent with the national average of 84%.

Source: CMS CAHPS Hospice Survey · Vertical markers indicate national average

Quality Process Measures

CMS hospice care quality indicators vs. national benchmarks

Treatment Preferences Documented

Patients whose treatment preferences were discussed and documented

99.5%

Natl: 99.5%

Average

Beliefs & Values Addressed

Patients whose beliefs and values were addressed in the plan of care

97.0%

Natl: 98.3%

Average

Pain Screening

Patients screened for pain upon hospice admission

99.5%

Natl: 98.3%

Average

Comprehensive Pain Assessment

Patients with pain who received a comprehensive pain assessment

98.1%

Natl: 94.8%

Above Average

Dyspnea Screening

Patients screened for shortness of breath upon admission

98.5%

Natl: 99.0%

Average

Dyspnea Treatment

Patients with dyspnea who received treatment within 24 hours

100.0%

Natl: 97.4%

Above Average

Opioid Bowel Regimen

Patients on opioids who were offered a bowel regimen

100.0%

Natl: 93.2%

Above Average

Composite Process Score

Composite measure of all hospice care process quality measures

94.4%

Natl: 91.6%

Above Average

Hospice Care Index

Composite quality score with 10 sub-measures

10/10

Overall HCI Score

National average: 8.8/10

Enhabit Hospice's Hospice Care Index (HCI) score is 10 out of 10, above the national average of 8.8. This composite score reflects stronger-than-average performance across measures of nursing continuity, care transitions, and presence near death.

66.8% of Enhabit Hospice's patients received visits from the hospice team in their final days of life, significantly above the national average of 47.9%. This is one of the most meaningful quality indicators — having the hospice team present during the final hours provides critical comfort to both patients and families.

Visits Near Death

Patients with visits in last 3 days of life

92.7%

Natl: 89.5%

44th pctl

Nurse Care Minutes

Average nurse care minutes per routine home care day

15.4

Natl: 13.4

79th pctl

Weekend Nursing

Percentage of skilled nursing minutes on weekends

6.9%

Natl: 9.2%

37th pctl

Gaps in Nursing Visits

Stays with gaps in skilled nursing visits

25.9%

Natl: 55.4%

17th pctl

Early Live Discharges

Patients discharged alive within 3 days

11.1%

Natl: 7.2%

80th pctl

Late Live Discharges

Patients discharged alive after enrollment

38.9%

Natl: 40%

56th pctl

Burdensome Transitions (Type 1)

Hospice-to-acute-care transitions near death

5.6%

Natl: 8%

42th pctl

Burdensome Transitions (Type 2)

Acute care admissions near death

2.8%

Natl: 2.3%

72th pctl

CHC/GIP Days

Continuous home care & general inpatient days as share of total

0.2%

Natl: 0.6%

74th pctl

Per-Beneficiary Spending

Average Medicare spending per hospice beneficiary

$12,543

Natl: $16,971

21th pctl

Patient Population

Primary diagnoses of hospice patients

Enhabit Hospice's patient population is primarily composed of individuals with cancer (25%), followed by other conditions (22%), dementia (21%), cardiovascular disease (16%), respiratory disease (11%), stroke (7%).

Cancer25%
Other Conditions22%
Dementia21%
Cardiovascular Disease16%
Respiratory Disease11%
Stroke7%

Care Settings

Where hospice care is delivered

Enhabit Hospice delivers 76% of its care in patients' homes, with 11% in assisted living settings, 8% in nursing facility settings, 4% in skilled nursing settings. The hospice serves an average of 41 patients per day.

Patient's Home

76%

Assisted Living

11%

Nursing Facility

8%

Skilled Nursing

4%

Doctors at Enhabit Hospice

1 affiliated physicians

Patient Reviews

Reviews and ratings from patients

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Frequently Asked Questions

About Enhabit Hospice

What is the CMS rating for Enhabit Hospice?

Enhabit Hospice has a 4-star quality rating from CMS based on the CAHPS Hospice Survey of bereaved family caregivers, which evaluates satisfaction across areas including symptom management, communication, and emotional support.

What conditions does Enhabit Hospice primarily treat?

Enhabit Hospice's patient population includes cancer (25%), other conditions (22%), dementia (21%), cardiovascular disease (16%), respiratory disease (11%), stroke (7%). This reflects the hospice's experience managing these conditions.

Where does Enhabit Hospice provide care?

Enhabit Hospice provides care in patient's home (76%), assisted living (11%), nursing facility (8%), skilled nursing (4%).

How large is Enhabit Hospice?

Enhabit Hospice serves an average of 41 patients per day and covers 35 ZIP codes in its service area.

How many doctors are affiliated with Enhabit Hospice?

1 physicians are affiliated with Enhabit Hospice.

Data source: CMS Hospice Compare · CAHPS Hospice Survey ·