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Hospice Care

Encompass Hospice Of Eastern Idaho

Very Good4-Star CMS Rating

183 Vista Drive Suite B, Pocatello, ID 83201

For-Profit
20 Years Certified
65 Patients/Day

Contact Encompass Hospice Of

(208) 637-1100Get Directions

183 Vista Drive Suite B
Pocatello, ID 83201

About Encompass Hospice Of Eastern Idaho

Hospice overview and quality summary

Encompass Hospice Of Eastern Idaho is a for-profit hospice care provider in Pocatello, ID, serving patients and families in Bannock County and the surrounding area. Medicare certified since 2006, Encompass Hospice Of Eastern Idaho has provided 20 years of end-of-life and palliative care to the community.

Encompass Hospice Of Eastern Idaho serves an average of 65 patients per day, covering 61 ZIP codes across its service area. 55% of care is delivered in patients' homes, consistent with the hospice philosophy of enabling comfort care in familiar surroundings.

Encompass Hospice Of Eastern Idaho has earned a 4-star CMS quality rating based on caregiver survey results, reflecting strong satisfaction across communication, symptom management, and emotional support. The facility's Hospice Care Index score is 10 out of 10, a composite measure of care quality and efficiency. 5 physicians are affiliated with this hospice.

When choosing hospice care in Pocatello, ID, consider quality ratings, caregiver satisfaction surveys, the hospice's experience with your loved one's condition, and the service area. Since hospice care is typically delivered in the home, the responsiveness and availability of the care team are critical factors.

At a Glance

Star Rating4/5 Stars
OwnershipFor-Profit
Certified Since2006
CountyBannock
Avg Daily Census65 patients
Service Area61 ZIP codes
HCI Score10/10
Affiliated Doctors5

Caregiver Satisfaction

CAHPS Hospice Survey results from bereaved family caregivers

4of 5

Very Good

CMS CAHPS Hospice Star Rating

Encompass Hospice Of Eastern Idaho has earned a 4-star quality rating from the Centers for Medicare & Medicaid Services (CMS), based on the CAHPS Hospice Survey of bereaved family caregivers. This rating reflects above-average satisfaction across emotional support, symptom management, team communication, and respect. This places Encompass Hospice Of Eastern Idaho among the higher-rated hospice providers serving families in Pocatello, ID.

Emotional & Spiritual Support

How well the hospice team provided emotional and spiritual support

Above Average
95%

95% of caregivers gave Encompass Hospice Of Eastern Idaho a top rating for emotional & spiritual support, above the national average of 90%.

Treated with Respect

Whether the patient was treated with dignity and respect

Above Average
93%

93% of caregivers gave Encompass Hospice Of Eastern Idaho a top rating for treated with respect, above the national average of 90%.

Help with Symptoms

How well the hospice team managed pain and other symptoms

Below Average
70%

70% of caregivers gave a top rating for help with symptoms, below the national average of 74%.

Team Communication

How well the hospice team communicated with the family

Average
81%

81% of caregivers gave a top rating for team communication, consistent with the national average of 81%.

Getting Timely Care

Whether the patient received help as soon as it was needed

Average
75%

75% of caregivers gave a top rating for getting timely care, consistent with the national average of 77%.

Training for Family Caregivers

Whether sufficient training was provided to care for the patient

Average
77%

77% of caregivers gave a top rating for training for family caregivers, consistent with the national average of 75%.

Overall Rating (9-10)

Percentage of caregivers rating the hospice 9 or 10 out of 10

Above Average
86%

86% of caregivers gave Encompass Hospice Of Eastern Idaho a top rating for overall rating (9-10), above the national average of 81%.

Would Recommend

Percentage of caregivers who would definitely recommend this hospice

Above Average
87%

87% of caregivers gave Encompass Hospice Of Eastern Idaho a top rating for would recommend, above the national average of 84%.

Source: CMS CAHPS Hospice Survey · Vertical markers indicate national average

Quality Process Measures

CMS hospice care quality indicators vs. national benchmarks

Treatment Preferences Documented

Patients whose treatment preferences were discussed and documented

100.0%

Natl: 99.5%

Average

Beliefs & Values Addressed

Patients whose beliefs and values were addressed in the plan of care

99.7%

Natl: 98.3%

Average

Pain Screening

Patients screened for pain upon hospice admission

100.0%

Natl: 98.3%

Average

Comprehensive Pain Assessment

Patients with pain who received a comprehensive pain assessment

100.0%

Natl: 94.8%

Above Average

Dyspnea Screening

Patients screened for shortness of breath upon admission

100.0%

Natl: 99.0%

Average

Dyspnea Treatment

Patients with dyspnea who received treatment within 24 hours

99.5%

Natl: 97.4%

Above Average

Opioid Bowel Regimen

Patients on opioids who were offered a bowel regimen

100.0%

Natl: 93.2%

Above Average

Composite Process Score

Composite measure of all hospice care process quality measures

99.4%

Natl: 91.6%

Above Average

Hospice Care Index

Composite quality score with 10 sub-measures

10/10

Overall HCI Score

National average: 8.8/10

Encompass Hospice Of Eastern Idaho's Hospice Care Index (HCI) score is 10 out of 10, above the national average of 8.8. This composite score reflects stronger-than-average performance across measures of nursing continuity, care transitions, and presence near death.

72.7% of Encompass Hospice Of Eastern Idaho's patients received visits from the hospice team in their final days of life, significantly above the national average of 47.9%. This is one of the most meaningful quality indicators — having the hospice team present during the final hours provides critical comfort to both patients and families.

Visits Near Death

Patients with visits in last 3 days of life

97.9%

Natl: 89.5%

85th pctl

Nurse Care Minutes

Average nurse care minutes per routine home care day

21.7

Natl: 13.4

97th pctl

Weekend Nursing

Percentage of skilled nursing minutes on weekends

11.4%

Natl: 9.2%

78th pctl

Gaps in Nursing Visits

Stays with gaps in skilled nursing visits

15.7%

Natl: 55.4%

8th pctl

Early Live Discharges

Patients discharged alive within 3 days

2.1%

Natl: 7.2%

22th pctl

Late Live Discharges

Patients discharged alive after enrollment

41.7%

Natl: 40%

64th pctl

Burdensome Transitions (Type 1)

Hospice-to-acute-care transitions near death

6.3%

Natl: 8%

46th pctl

Burdensome Transitions (Type 2)

Acute care admissions near death

0%

Natl: 2.3%

45th pctl

CHC/GIP Days

Continuous home care & general inpatient days as share of total

0%

Natl: 0.6%

52th pctl

Per-Beneficiary Spending

Average Medicare spending per hospice beneficiary

$12,385

Natl: $16,971

20th pctl

Patient Population

Primary diagnoses of hospice patients

Encompass Hospice Of Eastern Idaho's patient population is primarily composed of individuals with cardiovascular disease (26%), followed by cancer (24%), other conditions (18%), dementia (15%), respiratory disease (12%), stroke (5%).

Cardiovascular Disease26%
Cancer24%
Other Conditions18%
Dementia15%
Respiratory Disease12%
Stroke5%

Care Settings

Where hospice care is delivered

Encompass Hospice Of Eastern Idaho delivers 55% of its care in patients' homes, with 34% in assisted living settings, 11% in nursing facility settings, 1% in skilled nursing settings. The hospice serves an average of 65 patients per day.

Patient's Home

55%

Assisted Living

34%

Nursing Facility

11%

Skilled Nursing

1%

Patient Reviews

Reviews and ratings from patients

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Frequently Asked Questions

About Encompass Hospice Of Eastern Idaho

What is the CMS rating for Encompass Hospice Of Eastern Idaho?

Encompass Hospice Of Eastern Idaho has a 4-star quality rating from CMS based on the CAHPS Hospice Survey of bereaved family caregivers, which evaluates satisfaction across areas including symptom management, communication, and emotional support.

What conditions does Encompass Hospice Of Eastern Idaho primarily treat?

Encompass Hospice Of Eastern Idaho's patient population includes cardiovascular disease (26%), cancer (24%), other conditions (18%), dementia (15%), respiratory disease (12%), stroke (5%). This reflects the hospice's experience managing these conditions.

Where does Encompass Hospice Of Eastern Idaho provide care?

Encompass Hospice Of Eastern Idaho provides care in patient's home (55%), assisted living (34%), nursing facility (11%), skilled nursing (1%).

How large is Encompass Hospice Of Eastern Idaho?

Encompass Hospice Of Eastern Idaho serves an average of 65 patients per day and covers 61 ZIP codes in its service area.

How many doctors are affiliated with Encompass Hospice Of Eastern Idaho?

5 physicians are affiliated with Encompass Hospice Of Eastern Idaho.

Data source: CMS Hospice Compare · CAHPS Hospice Survey ·