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Hospice Care

Encompass Hospice Of Austin

Average3-Star CMS Rating

7901 E Riverside Drive Bldg 2 Suite 120, Austin, TX 78744

For-Profit
10 Years Certified
101 Patients/Day

Contact Encompass Hospice Of

(512) 284-9642Get Directions

7901 E Riverside Drive Bldg 2 Suite 120
Austin, TX 78744

About Encompass Hospice Of Austin

Hospice overview and quality summary

Encompass Hospice Of Austin is a for-profit hospice care provider in Austin, TX, serving patients and families in Travis County and the surrounding area. Medicare certified since 2016, Encompass Hospice Of Austin has provided 10 years of end-of-life and palliative care to the community.

Encompass Hospice Of Austin serves an average of 101 patients per day, covering 91 ZIP codes across its service area. 56% of care is delivered in patients' homes, consistent with the hospice philosophy of enabling comfort care in familiar surroundings.

CMS has assigned Encompass Hospice Of Austin a 3-star quality rating based on caregiver survey feedback, indicating average satisfaction with the hospice's care. The facility's Hospice Care Index score is 8 out of 10, a composite measure of care quality and efficiency. 1 physicians are affiliated with this hospice.

When choosing hospice care in Austin, TX, consider quality ratings, caregiver satisfaction surveys, the hospice's experience with your loved one's condition, and the service area. Since hospice care is typically delivered in the home, the responsiveness and availability of the care team are critical factors.

At a Glance

Star Rating3/5 Stars
OwnershipFor-Profit
Certified Since2016
CountyTravis
Avg Daily Census101 patients
Service Area91 ZIP codes
HCI Score8/10
Affiliated Doctors1

Caregiver Satisfaction

CAHPS Hospice Survey results from bereaved family caregivers

3of 5

Average

CMS CAHPS Hospice Star Rating

Encompass Hospice Of Austin has received a 3-star quality rating from CMS, based on the CAHPS Hospice Survey. This average rating reflects caregiver satisfaction across communication, symptom management, timely care, and emotional support. CMS publishes these ratings to help families in Austin, TX compare hospice providers.

Emotional & Spiritual Support

How well the hospice team provided emotional and spiritual support

Below Average
87%

87% of caregivers gave a top rating for emotional & spiritual support, below the national average of 90%.

Treated with Respect

Whether the patient was treated with dignity and respect

Average
89%

89% of caregivers gave a top rating for treated with respect, consistent with the national average of 90%.

Help with Symptoms

How well the hospice team managed pain and other symptoms

Above Average
78%

78% of caregivers gave Encompass Hospice Of Austin a top rating for help with symptoms, above the national average of 74%.

Team Communication

How well the hospice team communicated with the family

Average
80%

80% of caregivers gave a top rating for team communication, consistent with the national average of 81%.

Getting Timely Care

Whether the patient received help as soon as it was needed

Average
75%

75% of caregivers gave a top rating for getting timely care, consistent with the national average of 77%.

Training for Family Caregivers

Whether sufficient training was provided to care for the patient

Average
76%

76% of caregivers gave a top rating for training for family caregivers, consistent with the national average of 75%.

Overall Rating (9-10)

Percentage of caregivers rating the hospice 9 or 10 out of 10

Below Average
77%

77% of caregivers gave a top rating for overall rating (9-10), below the national average of 81%.

Would Recommend

Percentage of caregivers who would definitely recommend this hospice

Average
82%

82% of caregivers gave a top rating for would recommend, consistent with the national average of 84%.

Source: CMS CAHPS Hospice Survey · Vertical markers indicate national average

Quality Process Measures

CMS hospice care quality indicators vs. national benchmarks

Treatment Preferences Documented

Patients whose treatment preferences were discussed and documented

100.0%

Natl: 99.5%

Average

Beliefs & Values Addressed

Patients whose beliefs and values were addressed in the plan of care

99.3%

Natl: 98.3%

Average

Pain Screening

Patients screened for pain upon hospice admission

100.0%

Natl: 98.3%

Average

Comprehensive Pain Assessment

Patients with pain who received a comprehensive pain assessment

100.0%

Natl: 94.8%

Above Average

Dyspnea Screening

Patients screened for shortness of breath upon admission

100.0%

Natl: 99.0%

Average

Dyspnea Treatment

Patients with dyspnea who received treatment within 24 hours

100.0%

Natl: 97.4%

Above Average

Opioid Bowel Regimen

Patients on opioids who were offered a bowel regimen

100.0%

Natl: 93.2%

Above Average

Composite Process Score

Composite measure of all hospice care process quality measures

99.3%

Natl: 91.6%

Above Average

Hospice Care Index

Composite quality score with 10 sub-measures

8/10

Overall HCI Score

National average: 8.8/10

Encompass Hospice Of Austin's Hospice Care Index (HCI) score is 8 out of 10, below the national average of 8.8. The HCI evaluates hospices on nursing visit continuity, care transitions, spending efficiency, and presence in the final days.

76.2% of Encompass Hospice Of Austin's patients received visits from the hospice team in their final days of life, significantly above the national average of 47.9%. This is one of the most meaningful quality indicators — having the hospice team present during the final hours provides critical comfort to both patients and families.

Visits Near Death

Patients with visits in last 3 days of life

96.6%

Natl: 89.5%

76th pctl

Nurse Care Minutes

Average nurse care minutes per routine home care day

17.3

Natl: 13.4

89th pctl

Weekend Nursing

Percentage of skilled nursing minutes on weekends

8.2%

Natl: 9.2%

53th pctl

Gaps in Nursing Visits

Stays with gaps in skilled nursing visits

39%

Natl: 55.4%

32th pctl

Early Live Discharges

Patients discharged alive within 3 days

5.3%

Natl: 7.2%

42th pctl

Late Live Discharges

Patients discharged alive after enrollment

28.1%

Natl: 40%

27th pctl

Burdensome Transitions (Type 1)

Hospice-to-acute-care transitions near death

5.3%

Natl: 8%

40th pctl

Burdensome Transitions (Type 2)

Acute care admissions near death

5.3%

Natl: 2.3%

90th pctl

CHC/GIP Days

Continuous home care & general inpatient days as share of total

0%

Natl: 0.6%

52th pctl

Per-Beneficiary Spending

Average Medicare spending per hospice beneficiary

$19,039

Natl: $16,971

56th pctl

Patient Population

Primary diagnoses of hospice patients

Encompass Hospice Of Austin's patient population is primarily composed of individuals with dementia (33%), followed by cardiovascular disease (18%), other conditions (17%), cancer (14%), stroke (11%), respiratory disease (9%). Dementia care requires specialized communication techniques and behavioral support, which experienced hospice teams are trained to provide.

Dementia33%
Cardiovascular Disease18%
Other Conditions17%
Cancer14%
Stroke11%
Respiratory Disease9%

Care Settings

Where hospice care is delivered

Encompass Hospice Of Austin delivers 56% of its care in patients' homes, with 35% in assisted living settings, 6% in nursing facility settings, 2% in skilled nursing settings. The hospice serves an average of 101 patients per day.

Patient's Home

56%

Assisted Living

35%

Nursing Facility

6%

Skilled Nursing

2%

Doctors at Encompass Hospice Of Austin

1 affiliated physicians

Patient Reviews

Reviews and ratings from patients

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Frequently Asked Questions

About Encompass Hospice Of Austin

What is the CMS rating for Encompass Hospice Of Austin?

Encompass Hospice Of Austin has a 3-star quality rating from CMS based on the CAHPS Hospice Survey of bereaved family caregivers, which evaluates satisfaction across areas including symptom management, communication, and emotional support.

What conditions does Encompass Hospice Of Austin primarily treat?

Encompass Hospice Of Austin's patient population includes dementia (33%), cardiovascular disease (18%), other conditions (17%), cancer (14%), stroke (11%), respiratory disease (9%). This reflects the hospice's experience managing these conditions.

Where does Encompass Hospice Of Austin provide care?

Encompass Hospice Of Austin provides care in patient's home (56%), assisted living (35%), nursing facility (6%), skilled nursing (2%).

How large is Encompass Hospice Of Austin?

Encompass Hospice Of Austin serves an average of 101 patients per day and covers 91 ZIP codes in its service area.

How many doctors are affiliated with Encompass Hospice Of Austin?

1 physicians are affiliated with Encompass Hospice Of Austin.

Data source: CMS Hospice Compare · CAHPS Hospice Survey ·