About Encompass Hospice Of Austin
Hospice overview and quality summary
Encompass Hospice Of Austin is a for-profit hospice care provider in Austin, TX, serving patients and families in Travis County and the surrounding area. Medicare certified since 2016, Encompass Hospice Of Austin has provided 10 years of end-of-life and palliative care to the community.
Encompass Hospice Of Austin serves an average of 101 patients per day, covering 91 ZIP codes across its service area. 56% of care is delivered in patients' homes, consistent with the hospice philosophy of enabling comfort care in familiar surroundings.
CMS has assigned Encompass Hospice Of Austin a 3-star quality rating based on caregiver survey feedback, indicating average satisfaction with the hospice's care. The facility's Hospice Care Index score is 8 out of 10, a composite measure of care quality and efficiency. 1 physicians are affiliated with this hospice.
When choosing hospice care in Austin, TX, consider quality ratings, caregiver satisfaction surveys, the hospice's experience with your loved one's condition, and the service area. Since hospice care is typically delivered in the home, the responsiveness and availability of the care team are critical factors.
At a Glance
Caregiver Satisfaction
CAHPS Hospice Survey results from bereaved family caregivers
Average
CMS CAHPS Hospice Star Rating
Encompass Hospice Of Austin has received a 3-star quality rating from CMS, based on the CAHPS Hospice Survey. This average rating reflects caregiver satisfaction across communication, symptom management, timely care, and emotional support. CMS publishes these ratings to help families in Austin, TX compare hospice providers.
Emotional & Spiritual Support
How well the hospice team provided emotional and spiritual support
87% of caregivers gave a top rating for emotional & spiritual support, below the national average of 90%.
Treated with Respect
Whether the patient was treated with dignity and respect
89% of caregivers gave a top rating for treated with respect, consistent with the national average of 90%.
Help with Symptoms
How well the hospice team managed pain and other symptoms
78% of caregivers gave Encompass Hospice Of Austin a top rating for help with symptoms, above the national average of 74%.
Team Communication
How well the hospice team communicated with the family
80% of caregivers gave a top rating for team communication, consistent with the national average of 81%.
Getting Timely Care
Whether the patient received help as soon as it was needed
75% of caregivers gave a top rating for getting timely care, consistent with the national average of 77%.
Training for Family Caregivers
Whether sufficient training was provided to care for the patient
76% of caregivers gave a top rating for training for family caregivers, consistent with the national average of 75%.
Overall Rating (9-10)
Percentage of caregivers rating the hospice 9 or 10 out of 10
77% of caregivers gave a top rating for overall rating (9-10), below the national average of 81%.
Would Recommend
Percentage of caregivers who would definitely recommend this hospice
82% of caregivers gave a top rating for would recommend, consistent with the national average of 84%.
Source: CMS CAHPS Hospice Survey · Vertical markers indicate national average
Quality Process Measures
CMS hospice care quality indicators vs. national benchmarks
Treatment Preferences Documented
Patients whose treatment preferences were discussed and documented
100.0%
Natl: 99.5%
Beliefs & Values Addressed
Patients whose beliefs and values were addressed in the plan of care
99.3%
Natl: 98.3%
Pain Screening
Patients screened for pain upon hospice admission
100.0%
Natl: 98.3%
Comprehensive Pain Assessment
Patients with pain who received a comprehensive pain assessment
100.0%
Natl: 94.8%
Dyspnea Screening
Patients screened for shortness of breath upon admission
100.0%
Natl: 99.0%
Dyspnea Treatment
Patients with dyspnea who received treatment within 24 hours
100.0%
Natl: 97.4%
Opioid Bowel Regimen
Patients on opioids who were offered a bowel regimen
100.0%
Natl: 93.2%
Composite Process Score
Composite measure of all hospice care process quality measures
99.3%
Natl: 91.6%
Hospice Care Index
Composite quality score with 10 sub-measures
Overall HCI Score
National average: 8.8/10
Encompass Hospice Of Austin's Hospice Care Index (HCI) score is 8 out of 10, below the national average of 8.8. The HCI evaluates hospices on nursing visit continuity, care transitions, spending efficiency, and presence in the final days.
76.2% of Encompass Hospice Of Austin's patients received visits from the hospice team in their final days of life, significantly above the national average of 47.9%. This is one of the most meaningful quality indicators — having the hospice team present during the final hours provides critical comfort to both patients and families.
Visits Near Death
Patients with visits in last 3 days of life
96.6%
Natl: 89.5%
Nurse Care Minutes
Average nurse care minutes per routine home care day
17.3
Natl: 13.4
Weekend Nursing
Percentage of skilled nursing minutes on weekends
8.2%
Natl: 9.2%
Gaps in Nursing Visits
Stays with gaps in skilled nursing visits
39%
Natl: 55.4%
Early Live Discharges
Patients discharged alive within 3 days
5.3%
Natl: 7.2%
Late Live Discharges
Patients discharged alive after enrollment
28.1%
Natl: 40%
Burdensome Transitions (Type 1)
Hospice-to-acute-care transitions near death
5.3%
Natl: 8%
Burdensome Transitions (Type 2)
Acute care admissions near death
5.3%
Natl: 2.3%
CHC/GIP Days
Continuous home care & general inpatient days as share of total
0%
Natl: 0.6%
Per-Beneficiary Spending
Average Medicare spending per hospice beneficiary
$19,039
Natl: $16,971
Patient Population
Primary diagnoses of hospice patients
Encompass Hospice Of Austin's patient population is primarily composed of individuals with dementia (33%), followed by cardiovascular disease (18%), other conditions (17%), cancer (14%), stroke (11%), respiratory disease (9%). Dementia care requires specialized communication techniques and behavioral support, which experienced hospice teams are trained to provide.
Care Settings
Where hospice care is delivered
Encompass Hospice Of Austin delivers 56% of its care in patients' homes, with 35% in assisted living settings, 6% in nursing facility settings, 2% in skilled nursing settings. The hospice serves an average of 101 patients per day.
Patient's Home
Assisted Living
Nursing Facility
Skilled Nursing
Doctors at Encompass Hospice Of Austin
1 affiliated physicians
Patient Reviews
Reviews and ratings from patients
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Frequently Asked Questions
About Encompass Hospice Of Austin
What is the CMS rating for Encompass Hospice Of Austin?
Encompass Hospice Of Austin has a 3-star quality rating from CMS based on the CAHPS Hospice Survey of bereaved family caregivers, which evaluates satisfaction across areas including symptom management, communication, and emotional support.
What conditions does Encompass Hospice Of Austin primarily treat?
Encompass Hospice Of Austin's patient population includes dementia (33%), cardiovascular disease (18%), other conditions (17%), cancer (14%), stroke (11%), respiratory disease (9%). This reflects the hospice's experience managing these conditions.
Where does Encompass Hospice Of Austin provide care?
Encompass Hospice Of Austin provides care in patient's home (56%), assisted living (35%), nursing facility (6%), skilled nursing (2%).
How large is Encompass Hospice Of Austin?
Encompass Hospice Of Austin serves an average of 101 patients per day and covers 91 ZIP codes in its service area.
How many doctors are affiliated with Encompass Hospice Of Austin?
1 physicians are affiliated with Encompass Hospice Of Austin.
Data source: CMS Hospice Compare · CAHPS Hospice Survey ·