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Hospice Care

Dignity Hospice

13601 Preston Rd Ste W400, Dallas, TX 75240

For-Profit
12 Years Certified
94 Patients/Day

Contact Dignity Hospice

(972) 997-5941Get Directions

13601 Preston Rd Ste W400
Dallas, TX 75240

About Dignity Hospice

Hospice overview and quality summary

Dignity Hospice is a for-profit hospice care provider in Dallas, TX, serving patients and families in Dallas County and the surrounding area. Medicare certified since 2014, Dignity Hospice has provided 12 years of end-of-life and palliative care to the community.

Dignity Hospice serves an average of 94 patients per day, covering 147 ZIP codes across its service area. 41% of care is delivered in patients' homes, consistent with the hospice philosophy of enabling comfort care in familiar surroundings.

The facility's Hospice Care Index score is 7 out of 10, a composite measure of care quality and efficiency. 2 physicians are affiliated with this hospice.

When choosing hospice care in Dallas, TX, consider quality ratings, caregiver satisfaction surveys, the hospice's experience with your loved one's condition, and the service area. Since hospice care is typically delivered in the home, the responsiveness and availability of the care team are critical factors.

At a Glance

Star RatingNot Rated
OwnershipFor-Profit
Certified Since2014
CountyDallas
Avg Daily Census94 patients
Service Area147 ZIP codes
HCI Score7/10
Affiliated Doctors2

Caregiver Satisfaction

CAHPS Hospice Survey results from bereaved family caregivers

Emotional & Spiritual Support

How well the hospice team provided emotional and spiritual support

Below Average
82%

82% of caregivers gave a top rating for emotional & spiritual support, below the national average of 90%.

Treated with Respect

Whether the patient was treated with dignity and respect

Below Average
86%

86% of caregivers gave a top rating for treated with respect, below the national average of 90%.

Help with Symptoms

How well the hospice team managed pain and other symptoms

Below Average
71%

71% of caregivers gave a top rating for help with symptoms, below the national average of 74%.

Team Communication

How well the hospice team communicated with the family

Below Average
74%

74% of caregivers gave a top rating for team communication, below the national average of 81%.

Getting Timely Care

Whether the patient received help as soon as it was needed

Below Average
69%

69% of caregivers gave a top rating for getting timely care, below the national average of 77%.

Training for Family Caregivers

Whether sufficient training was provided to care for the patient

Below Average
70%

70% of caregivers gave a top rating for training for family caregivers, below the national average of 75%.

Overall Rating (9-10)

Percentage of caregivers rating the hospice 9 or 10 out of 10

Below Average
78%

78% of caregivers gave a top rating for overall rating (9-10), below the national average of 81%.

Would Recommend

Percentage of caregivers who would definitely recommend this hospice

Below Average
77%

77% of caregivers gave a top rating for would recommend, below the national average of 84%.

Source: CMS CAHPS Hospice Survey · Vertical markers indicate national average

Quality Process Measures

CMS hospice care quality indicators vs. national benchmarks

Treatment Preferences Documented

Patients whose treatment preferences were discussed and documented

95.9%

Natl: 99.5%

Below Average

Beliefs & Values Addressed

Patients whose beliefs and values were addressed in the plan of care

97.0%

Natl: 98.3%

Average

Pain Screening

Patients screened for pain upon hospice admission

95.9%

Natl: 98.3%

Below Average

Comprehensive Pain Assessment

Patients with pain who received a comprehensive pain assessment

99.2%

Natl: 94.8%

Above Average

Dyspnea Screening

Patients screened for shortness of breath upon admission

96.3%

Natl: 99.0%

Below Average

Dyspnea Treatment

Patients with dyspnea who received treatment within 24 hours

99.1%

Natl: 97.4%

Average

Opioid Bowel Regimen

Patients on opioids who were offered a bowel regimen

93.3%

Natl: 93.2%

Average

Composite Process Score

Composite measure of all hospice care process quality measures

92.1%

Natl: 91.6%

Average

Hospice Care Index

Composite quality score with 10 sub-measures

7/10

Overall HCI Score

National average: 8.8/10

Dignity Hospice's Hospice Care Index (HCI) score is 7 out of 10, below the national average of 8.8. The HCI evaluates hospices on nursing visit continuity, care transitions, spending efficiency, and presence in the final days.

24.0% of Dignity Hospice's patients received visits from the hospice team in their final days of life, below the national average of 47.9%. Families may want to discuss end-of-life visit availability with this hospice.

Visits Near Death

Patients with visits in last 3 days of life

83.5%

Natl: 89.5%

18th pctl

Nurse Care Minutes

Average nurse care minutes per routine home care day

6.8

Natl: 13.4

4th pctl

Weekend Nursing

Percentage of skilled nursing minutes on weekends

4.1%

Natl: 9.2%

9th pctl

Gaps in Nursing Visits

Stays with gaps in skilled nursing visits

80.6%

Natl: 55.4%

87th pctl

Early Live Discharges

Patients discharged alive within 3 days

11%

Natl: 7.2%

78th pctl

Late Live Discharges

Patients discharged alive after enrollment

43.2%

Natl: 40%

68th pctl

Burdensome Transitions (Type 1)

Hospice-to-acute-care transitions near death

17.8%

Natl: 8%

90th pctl

Burdensome Transitions (Type 2)

Acute care admissions near death

4.1%

Natl: 2.3%

84th pctl

CHC/GIP Days

Continuous home care & general inpatient days as share of total

1.1%

Natl: 0.6%

90th pctl

Per-Beneficiary Spending

Average Medicare spending per hospice beneficiary

$20,442

Natl: $16,971

63th pctl

Patient Population

Primary diagnoses of hospice patients

Dignity Hospice's patient population is primarily composed of individuals with dementia (36%), followed by cardiovascular disease (21%), cancer (14%), other conditions (11%), respiratory disease (10%), stroke (9%). Dementia care requires specialized communication techniques and behavioral support, which experienced hospice teams are trained to provide.

Dementia36%
Cardiovascular Disease21%
Cancer14%
Other Conditions11%
Respiratory Disease10%
Stroke9%

Care Settings

Where hospice care is delivered

Dignity Hospice delivers 41% of its care in patients' homes, with 30% in assisted living settings, 6% in nursing facility settings, 5% in skilled nursing settings. The significant proportion of facility-based care may reflect patients requiring higher levels of medical support or those without available home caregivers. The hospice serves an average of 94 patients per day.

Patient's Home

41%

Assisted Living

30%

Nursing Facility

6%

Skilled Nursing

5%

Patient Reviews

Reviews and ratings from patients

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Frequently Asked Questions

About Dignity Hospice

What is the CMS rating for Dignity Hospice?

Dignity Hospice does not currently have a CMS star rating available. Approximately 69% of hospice providers lack sufficient survey data for a star rating.

What conditions does Dignity Hospice primarily treat?

Dignity Hospice's patient population includes dementia (36%), cardiovascular disease (21%), cancer (14%), other conditions (11%), respiratory disease (10%), stroke (9%). This reflects the hospice's experience managing these conditions.

Where does Dignity Hospice provide care?

Dignity Hospice provides care in patient's home (41%), assisted living (30%), nursing facility (6%), skilled nursing (5%).

How large is Dignity Hospice?

Dignity Hospice serves an average of 94 patients per day and covers 147 ZIP codes in its service area.

How many doctors are affiliated with Dignity Hospice?

2 physicians are affiliated with Dignity Hospice.

Data source: CMS Hospice Compare · CAHPS Hospice Survey ·