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Hospice Care

Crossroads Hospice Of Cincinnati, Llc

Average3-Star CMS Rating

4380 Glendale Milford Road, Cincinnati, OH 45242

For-Profit
23 Years Certified
116 Patients/Day

Contact Crossroads Hospice Of

(513) 793-5070Get Directions

4380 Glendale Milford Road
Cincinnati, OH 45242

About Crossroads Hospice Of Cincinnati, Llc

Hospice overview and quality summary

Crossroads Hospice Of Cincinnati, Llc is a for-profit hospice care provider in Cincinnati, OH, serving patients and families in Hamilton County and the surrounding area. Medicare certified since 2003, Crossroads Hospice Of Cincinnati, Llc has provided 23 years of end-of-life and palliative care to the community.

Crossroads Hospice Of Cincinnati, Llc serves an average of 116 patients per day, covering 108 ZIP codes across its service area. 66% of care is delivered in patients' homes, consistent with the hospice philosophy of enabling comfort care in familiar surroundings.

CMS has assigned Crossroads Hospice Of Cincinnati, Llc a 3-star quality rating based on caregiver survey feedback, indicating average satisfaction with the hospice's care. The facility's Hospice Care Index score is 10 out of 10, a composite measure of care quality and efficiency. 12 physicians are affiliated with this hospice.

When choosing hospice care in Cincinnati, OH, consider quality ratings, caregiver satisfaction surveys, the hospice's experience with your loved one's condition, and the service area. Since hospice care is typically delivered in the home, the responsiveness and availability of the care team are critical factors.

At a Glance

Star Rating3/5 Stars
OwnershipFor-Profit
Certified Since2003
CountyHamilton
Avg Daily Census116 patients
Service Area108 ZIP codes
HCI Score10/10
Affiliated Doctors12

Caregiver Satisfaction

CAHPS Hospice Survey results from bereaved family caregivers

3of 5

Average

CMS CAHPS Hospice Star Rating

Crossroads Hospice Of Cincinnati, Llc has received a 3-star quality rating from CMS, based on the CAHPS Hospice Survey. This average rating reflects caregiver satisfaction across communication, symptom management, timely care, and emotional support. CMS publishes these ratings to help families in Cincinnati, OH compare hospice providers.

Emotional & Spiritual Support

How well the hospice team provided emotional and spiritual support

Average
89%

89% of caregivers gave a top rating for emotional & spiritual support, consistent with the national average of 90%.

Treated with Respect

Whether the patient was treated with dignity and respect

Below Average
86%

86% of caregivers gave a top rating for treated with respect, below the national average of 90%.

Help with Symptoms

How well the hospice team managed pain and other symptoms

Below Average
65%

65% of caregivers gave a top rating for help with symptoms, below the national average of 74%.

Team Communication

How well the hospice team communicated with the family

Below Average
77%

77% of caregivers gave a top rating for team communication, below the national average of 81%.

Getting Timely Care

Whether the patient received help as soon as it was needed

Below Average
74%

74% of caregivers gave a top rating for getting timely care, below the national average of 77%.

Training for Family Caregivers

Whether sufficient training was provided to care for the patient

Below Average
72%

72% of caregivers gave a top rating for training for family caregivers, below the national average of 75%.

Overall Rating (9-10)

Percentage of caregivers rating the hospice 9 or 10 out of 10

Average
80%

80% of caregivers gave a top rating for overall rating (9-10), consistent with the national average of 81%.

Would Recommend

Percentage of caregivers who would definitely recommend this hospice

Average
82%

82% of caregivers gave a top rating for would recommend, consistent with the national average of 84%.

Source: CMS CAHPS Hospice Survey · Vertical markers indicate national average

Quality Process Measures

CMS hospice care quality indicators vs. national benchmarks

Treatment Preferences Documented

Patients whose treatment preferences were discussed and documented

100.0%

Natl: 99.5%

Average

Beliefs & Values Addressed

Patients whose beliefs and values were addressed in the plan of care

100.0%

Natl: 98.3%

Average

Pain Screening

Patients screened for pain upon hospice admission

99.8%

Natl: 98.3%

Average

Comprehensive Pain Assessment

Patients with pain who received a comprehensive pain assessment

100.0%

Natl: 94.8%

Above Average

Dyspnea Screening

Patients screened for shortness of breath upon admission

100.0%

Natl: 99.0%

Average

Dyspnea Treatment

Patients with dyspnea who received treatment within 24 hours

100.0%

Natl: 97.4%

Above Average

Opioid Bowel Regimen

Patients on opioids who were offered a bowel regimen

100.0%

Natl: 93.2%

Above Average

Composite Process Score

Composite measure of all hospice care process quality measures

99.8%

Natl: 91.6%

Above Average

Hospice Care Index

Composite quality score with 10 sub-measures

10/10

Overall HCI Score

National average: 8.8/10

Crossroads Hospice Of Cincinnati, Llc's Hospice Care Index (HCI) score is 10 out of 10, above the national average of 8.8. This composite score reflects stronger-than-average performance across measures of nursing continuity, care transitions, and presence near death.

80.5% of Crossroads Hospice Of Cincinnati, Llc's patients received visits from the hospice team in their final days of life, significantly above the national average of 47.9%. This is one of the most meaningful quality indicators — having the hospice team present during the final hours provides critical comfort to both patients and families.

Visits Near Death

Patients with visits in last 3 days of life

93.7%

Natl: 89.5%

51th pctl

Nurse Care Minutes

Average nurse care minutes per routine home care day

14.5

Natl: 13.4

72th pctl

Weekend Nursing

Percentage of skilled nursing minutes on weekends

11.7%

Natl: 9.2%

79th pctl

Gaps in Nursing Visits

Stays with gaps in skilled nursing visits

74.1%

Natl: 55.4%

80th pctl

Early Live Discharges

Patients discharged alive within 3 days

8.3%

Natl: 7.2%

63th pctl

Late Live Discharges

Patients discharged alive after enrollment

36.7%

Natl: 40%

50th pctl

Burdensome Transitions (Type 1)

Hospice-to-acute-care transitions near death

5.5%

Natl: 8%

41th pctl

Burdensome Transitions (Type 2)

Acute care admissions near death

0%

Natl: 2.3%

45th pctl

CHC/GIP Days

Continuous home care & general inpatient days as share of total

0.3%

Natl: 0.6%

79th pctl

Per-Beneficiary Spending

Average Medicare spending per hospice beneficiary

$17,093

Natl: $16,971

45th pctl

Patient Population

Primary diagnoses of hospice patients

Crossroads Hospice Of Cincinnati, Llc's patient population is primarily composed of individuals with cancer (26%), followed by dementia (21%), cardiovascular disease (19%), other conditions (16%), respiratory disease (10%), stroke (9%).

Cancer26%
Dementia21%
Cardiovascular Disease19%
Other Conditions16%
Respiratory Disease10%
Stroke9%

Care Settings

Where hospice care is delivered

Crossroads Hospice Of Cincinnati, Llc delivers 66% of its care in patients' homes, with 28% in nursing facility settings, 3% in assisted living settings, 3% in skilled nursing settings. The hospice serves an average of 116 patients per day.

Patient's Home

66%

Nursing Facility

28%

Assisted Living

3%

Skilled Nursing

3%

Patient Reviews

Reviews and ratings from patients

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Frequently Asked Questions

About Crossroads Hospice Of Cincinnati, Llc

What is the CMS rating for Crossroads Hospice Of Cincinnati, Llc?

Crossroads Hospice Of Cincinnati, Llc has a 3-star quality rating from CMS based on the CAHPS Hospice Survey of bereaved family caregivers, which evaluates satisfaction across areas including symptom management, communication, and emotional support.

What conditions does Crossroads Hospice Of Cincinnati, Llc primarily treat?

Crossroads Hospice Of Cincinnati, Llc's patient population includes cancer (26%), dementia (21%), cardiovascular disease (19%), other conditions (16%), respiratory disease (10%), stroke (9%). This reflects the hospice's experience managing these conditions.

Where does Crossroads Hospice Of Cincinnati, Llc provide care?

Crossroads Hospice Of Cincinnati, Llc provides care in patient's home (66%), nursing facility (28%), assisted living (3%), skilled nursing (3%).

How large is Crossroads Hospice Of Cincinnati, Llc?

Crossroads Hospice Of Cincinnati, Llc serves an average of 116 patients per day and covers 108 ZIP codes in its service area.

How many doctors are affiliated with Crossroads Hospice Of Cincinnati, Llc?

12 physicians are affiliated with Crossroads Hospice Of Cincinnati, Llc.

Data source: CMS Hospice Compare · CAHPS Hospice Survey ·