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Hospice Care

Crossroads Hospice Of Atlanta, Llc

Below Average2-Star CMS Rating

1957 Lakeside Parkway, Suite 500, Tucker, GA 30084

Other
23 Years Certified
70 Patients/Day

Contact Crossroads Hospice Of

(770) 270-9898Get Directions

1957 Lakeside Parkway, Suite 500
Tucker, GA 30084

About Crossroads Hospice Of Atlanta, Llc

Hospice overview and quality summary

Crossroads Hospice Of Atlanta, Llc is an hospice care provider in Tucker, GA, serving patients and families in Dekalb County and the surrounding area. Medicare certified since 2003, Crossroads Hospice Of Atlanta, Llc has provided 23 years of end-of-life and palliative care to the community.

Crossroads Hospice Of Atlanta, Llc serves an average of 70 patients per day, covering 110 ZIP codes across its service area. 28% of care is delivered in patients' homes, consistent with the hospice philosophy of enabling comfort care in familiar surroundings.

Crossroads Hospice Of Atlanta, Llc holds a 2-star CMS rating based on caregiver surveys. Families are encouraged to review the detailed quality measures below. The facility's Hospice Care Index score is 9 out of 10, a composite measure of care quality and efficiency.

When choosing hospice care in Tucker, GA, consider quality ratings, caregiver satisfaction surveys, the hospice's experience with your loved one's condition, and the service area. Since hospice care is typically delivered in the home, the responsiveness and availability of the care team are critical factors.

At a Glance

Star Rating2/5 Stars
OwnershipOther
Certified Since2003
CountyDekalb
Avg Daily Census70 patients
Service Area110 ZIP codes
HCI Score9/10

Caregiver Satisfaction

CAHPS Hospice Survey results from bereaved family caregivers

2of 5

Below Average

CMS CAHPS Hospice Star Rating

Crossroads Hospice Of Atlanta, Llc has received a 2-star quality rating from CMS, based on caregiver survey results. Families in Tucker, GA considering this hospice should review the detailed survey results below and discuss quality measures with the care team.

Emotional & Spiritual Support

How well the hospice team provided emotional and spiritual support

Average
90%

90% of caregivers gave a top rating for emotional & spiritual support, consistent with the national average of 90%.

Treated with Respect

Whether the patient was treated with dignity and respect

Below Average
75%

75% of caregivers gave a top rating for treated with respect, below the national average of 90%.

Help with Symptoms

How well the hospice team managed pain and other symptoms

Below Average
61%

61% of caregivers gave a top rating for help with symptoms, below the national average of 74%.

Team Communication

How well the hospice team communicated with the family

Below Average
67%

67% of caregivers gave a top rating for team communication, below the national average of 81%.

Getting Timely Care

Whether the patient received help as soon as it was needed

Below Average
60%

60% of caregivers gave a top rating for getting timely care, below the national average of 77%.

Training for Family Caregivers

Whether sufficient training was provided to care for the patient

Below Average
56%

56% of caregivers gave a top rating for training for family caregivers, below the national average of 75%.

Overall Rating (9-10)

Percentage of caregivers rating the hospice 9 or 10 out of 10

Below Average
68%

68% of caregivers gave a top rating for overall rating (9-10), below the national average of 81%.

Would Recommend

Percentage of caregivers who would definitely recommend this hospice

Below Average
69%

69% of caregivers gave a top rating for would recommend, below the national average of 84%.

Source: CMS CAHPS Hospice Survey · Vertical markers indicate national average

Quality Process Measures

CMS hospice care quality indicators vs. national benchmarks

Treatment Preferences Documented

Patients whose treatment preferences were discussed and documented

99.4%

Natl: 99.5%

Average

Beliefs & Values Addressed

Patients whose beliefs and values were addressed in the plan of care

98.9%

Natl: 98.3%

Average

Pain Screening

Patients screened for pain upon hospice admission

99.4%

Natl: 98.3%

Average

Comprehensive Pain Assessment

Patients with pain who received a comprehensive pain assessment

100.0%

Natl: 94.8%

Above Average

Dyspnea Screening

Patients screened for shortness of breath upon admission

99.4%

Natl: 99.0%

Average

Dyspnea Treatment

Patients with dyspnea who received treatment within 24 hours

100.0%

Natl: 97.4%

Above Average

Opioid Bowel Regimen

Patients on opioids who were offered a bowel regimen

100.0%

Natl: 93.2%

Above Average

Composite Process Score

Composite measure of all hospice care process quality measures

98.9%

Natl: 91.6%

Above Average

Hospice Care Index

Composite quality score with 10 sub-measures

9/10

Overall HCI Score

National average: 8.8/10

Crossroads Hospice Of Atlanta, Llc's Hospice Care Index (HCI) score is 9 out of 10, above the national average of 8.8. This composite score reflects stronger-than-average performance across measures of nursing continuity, care transitions, and presence near death.

57.6% of Crossroads Hospice Of Atlanta, Llc's patients received visits from the hospice team in their final days of life, significantly above the national average of 47.9%. This is one of the most meaningful quality indicators — having the hospice team present during the final hours provides critical comfort to both patients and families.

Visits Near Death

Patients with visits in last 3 days of life

92.2%

Natl: 89.5%

41th pctl

Nurse Care Minutes

Average nurse care minutes per routine home care day

14.1

Natl: 13.4

69th pctl

Weekend Nursing

Percentage of skilled nursing minutes on weekends

9%

Natl: 9.2%

62th pctl

Gaps in Nursing Visits

Stays with gaps in skilled nursing visits

89.5%

Natl: 55.4%

94th pctl

Early Live Discharges

Patients discharged alive within 3 days

3.6%

Natl: 7.2%

30th pctl

Late Live Discharges

Patients discharged alive after enrollment

50.4%

Natl: 40%

83th pctl

Burdensome Transitions (Type 1)

Hospice-to-acute-care transitions near death

6.6%

Natl: 8%

47th pctl

Burdensome Transitions (Type 2)

Acute care admissions near death

0.7%

Natl: 2.3%

47th pctl

CHC/GIP Days

Continuous home care & general inpatient days as share of total

0%

Natl: 0.6%

52th pctl

Per-Beneficiary Spending

Average Medicare spending per hospice beneficiary

$22,681

Natl: $16,971

73th pctl

Patient Population

Primary diagnoses of hospice patients

Crossroads Hospice Of Atlanta, Llc's patient population is primarily composed of individuals with dementia (54%), followed by cardiovascular disease (11%), cancer (10%), stroke (10%), other conditions (10%), respiratory disease (7%). Dementia care requires specialized communication techniques and behavioral support, which experienced hospice teams are trained to provide.

Dementia54%
Cardiovascular Disease11%
Cancer10%
Stroke10%
Other Conditions10%
Respiratory Disease7%

Care Settings

Where hospice care is delivered

Crossroads Hospice Of Atlanta, Llc delivers 28% of its care in patients' homes, with 69% in nursing facility settings, 1% in assisted living settings, 1% in skilled nursing settings. The significant proportion of facility-based care may reflect patients requiring higher levels of medical support or those without available home caregivers. The hospice serves an average of 70 patients per day.

Nursing Facility

69%

Patient's Home

28%

Assisted Living

1%

Skilled Nursing

1%

Patient Reviews

Reviews and ratings from patients

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Frequently Asked Questions

About Crossroads Hospice Of Atlanta, Llc

What is the CMS rating for Crossroads Hospice Of Atlanta, Llc?

Crossroads Hospice Of Atlanta, Llc has a 2-star quality rating from CMS based on the CAHPS Hospice Survey of bereaved family caregivers, which evaluates satisfaction across areas including symptom management, communication, and emotional support.

What conditions does Crossroads Hospice Of Atlanta, Llc primarily treat?

Crossroads Hospice Of Atlanta, Llc's patient population includes dementia (54%), cardiovascular disease (11%), cancer (10%), stroke (10%), other conditions (10%), respiratory disease (7%). This reflects the hospice's experience managing these conditions.

Where does Crossroads Hospice Of Atlanta, Llc provide care?

Crossroads Hospice Of Atlanta, Llc provides care in nursing facility (69%), patient's home (28%), assisted living (1%), skilled nursing (1%).

How large is Crossroads Hospice Of Atlanta, Llc?

Crossroads Hospice Of Atlanta, Llc serves an average of 70 patients per day and covers 110 ZIP codes in its service area.

How many doctors are affiliated with Crossroads Hospice Of Atlanta, Llc?

Affiliated physician data is not currently available for Crossroads Hospice Of Atlanta, Llc.

Data source: CMS Hospice Compare · CAHPS Hospice Survey ·