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Hospice Care

Covenant Hospice Inc - Dothan

Very Good4-Star CMS Rating

1512 West Main Street, Dothan, AL 36301

Non-Profit
26 Years Certified
97 Patients/Day

Contact Covenant Hospice Inc

(334) 794-7847Get Directions

1512 West Main Street
Dothan, AL 36301

About Covenant Hospice Inc - Dothan

Hospice overview and quality summary

Covenant Hospice Inc - Dothan is a nonprofit hospice care provider in Dothan, AL, serving patients and families in Houston County and the surrounding area. Medicare certified since 2000, Covenant Hospice Inc - Dothan has provided 26 years of end-of-life and palliative care to the community.

Covenant Hospice Inc - Dothan serves an average of 97 patients per day, covering 128 ZIP codes across its service area. 72% of care is delivered in patients' homes, consistent with the hospice philosophy of enabling comfort care in familiar surroundings.

Covenant Hospice Inc - Dothan has earned a 4-star CMS quality rating based on caregiver survey results, reflecting strong satisfaction across communication, symptom management, and emotional support. The facility's Hospice Care Index score is 10 out of 10, a composite measure of care quality and efficiency. 9 physicians are affiliated with this hospice.

When choosing hospice care in Dothan, AL, consider quality ratings, caregiver satisfaction surveys, the hospice's experience with your loved one's condition, and the service area. Since hospice care is typically delivered in the home, the responsiveness and availability of the care team are critical factors.

At a Glance

Star Rating4/5 Stars
OwnershipNon-Profit
Certified Since2000
CountyHouston
Avg Daily Census97 patients
Service Area128 ZIP codes
HCI Score10/10
Affiliated Doctors9

Caregiver Satisfaction

CAHPS Hospice Survey results from bereaved family caregivers

4of 5

Very Good

CMS CAHPS Hospice Star Rating

Covenant Hospice Inc - Dothan has earned a 4-star quality rating from the Centers for Medicare & Medicaid Services (CMS), based on the CAHPS Hospice Survey of bereaved family caregivers. This rating reflects above-average satisfaction across emotional support, symptom management, team communication, and respect. This places Covenant Hospice Inc - Dothan among the higher-rated hospice providers serving families in Dothan, AL.

Emotional & Spiritual Support

How well the hospice team provided emotional and spiritual support

Average
90%

90% of caregivers gave a top rating for emotional & spiritual support, consistent with the national average of 90%.

Treated with Respect

Whether the patient was treated with dignity and respect

Average
89%

89% of caregivers gave a top rating for treated with respect, consistent with the national average of 90%.

Help with Symptoms

How well the hospice team managed pain and other symptoms

Above Average
78%

78% of caregivers gave Covenant Hospice Inc - Dothan a top rating for help with symptoms, above the national average of 74%.

Team Communication

How well the hospice team communicated with the family

Above Average
84%

84% of caregivers gave Covenant Hospice Inc - Dothan a top rating for team communication, above the national average of 81%.

Getting Timely Care

Whether the patient received help as soon as it was needed

Average
77%

77% of caregivers gave a top rating for getting timely care, consistent with the national average of 77%.

Training for Family Caregivers

Whether sufficient training was provided to care for the patient

Average
76%

76% of caregivers gave a top rating for training for family caregivers, consistent with the national average of 75%.

Overall Rating (9-10)

Percentage of caregivers rating the hospice 9 or 10 out of 10

Above Average
85%

85% of caregivers gave Covenant Hospice Inc - Dothan a top rating for overall rating (9-10), above the national average of 81%.

Would Recommend

Percentage of caregivers who would definitely recommend this hospice

Average
85%

85% of caregivers gave a top rating for would recommend, consistent with the national average of 84%.

Source: CMS CAHPS Hospice Survey · Vertical markers indicate national average

Quality Process Measures

CMS hospice care quality indicators vs. national benchmarks

Treatment Preferences Documented

Patients whose treatment preferences were discussed and documented

92.3%

Natl: 99.5%

Below Average

Beliefs & Values Addressed

Patients whose beliefs and values were addressed in the plan of care

93.0%

Natl: 98.3%

Below Average

Pain Screening

Patients screened for pain upon hospice admission

92.5%

Natl: 98.3%

Below Average

Comprehensive Pain Assessment

Patients with pain who received a comprehensive pain assessment

95.6%

Natl: 94.8%

Average

Dyspnea Screening

Patients screened for shortness of breath upon admission

92.5%

Natl: 99.0%

Below Average

Dyspnea Treatment

Patients with dyspnea who received treatment within 24 hours

98.6%

Natl: 97.4%

Average

Opioid Bowel Regimen

Patients on opioids who were offered a bowel regimen

100.0%

Natl: 93.2%

Above Average

Composite Process Score

Composite measure of all hospice care process quality measures

88.8%

Natl: 91.6%

Below Average

Hospice Care Index

Composite quality score with 10 sub-measures

10/10

Overall HCI Score

National average: 8.8/10

Covenant Hospice Inc - Dothan's Hospice Care Index (HCI) score is 10 out of 10, above the national average of 8.8. This composite score reflects stronger-than-average performance across measures of nursing continuity, care transitions, and presence near death.

61.3% of Covenant Hospice Inc - Dothan's patients received visits from the hospice team in their final days of life, significantly above the national average of 47.9%. This is one of the most meaningful quality indicators — having the hospice team present during the final hours provides critical comfort to both patients and families.

Visits Near Death

Patients with visits in last 3 days of life

94.3%

Natl: 89.5%

56th pctl

Nurse Care Minutes

Average nurse care minutes per routine home care day

10.5

Natl: 13.4

31th pctl

Weekend Nursing

Percentage of skilled nursing minutes on weekends

7.6%

Natl: 9.2%

46th pctl

Gaps in Nursing Visits

Stays with gaps in skilled nursing visits

59%

Natl: 55.4%

59th pctl

Early Live Discharges

Patients discharged alive within 3 days

9%

Natl: 7.2%

67th pctl

Late Live Discharges

Patients discharged alive after enrollment

43.1%

Natl: 40%

68th pctl

Burdensome Transitions (Type 1)

Hospice-to-acute-care transitions near death

14.9%

Natl: 8%

83th pctl

Burdensome Transitions (Type 2)

Acute care admissions near death

2.7%

Natl: 2.3%

71th pctl

CHC/GIP Days

Continuous home care & general inpatient days as share of total

1.3%

Natl: 0.6%

91th pctl

Per-Beneficiary Spending

Average Medicare spending per hospice beneficiary

$12,031

Natl: $16,971

19th pctl

Patient Population

Primary diagnoses of hospice patients

Covenant Hospice Inc - Dothan's patient population is primarily composed of individuals with cardiovascular disease (22%), followed by dementia (22%), cancer (21%), stroke (16%), respiratory disease (12%), other conditions (11%).

Cardiovascular Disease22%
Dementia22%
Cancer21%
Stroke16%
Respiratory Disease12%
Other Conditions11%

Care Settings

Where hospice care is delivered

Covenant Hospice Inc - Dothan delivers 72% of its care in patients' homes, with 23% in nursing facility settings, 3% in assisted living settings, 2% in skilled nursing settings. The hospice serves an average of 97 patients per day.

Patient's Home

72%

Nursing Facility

23%

Assisted Living

3%

Skilled Nursing

2%

Patient Reviews

Reviews and ratings from patients

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Frequently Asked Questions

About Covenant Hospice Inc - Dothan

What is the CMS rating for Covenant Hospice Inc - Dothan?

Covenant Hospice Inc - Dothan has a 4-star quality rating from CMS based on the CAHPS Hospice Survey of bereaved family caregivers, which evaluates satisfaction across areas including symptom management, communication, and emotional support.

What conditions does Covenant Hospice Inc - Dothan primarily treat?

Covenant Hospice Inc - Dothan's patient population includes cardiovascular disease (22%), dementia (22%), cancer (21%), stroke (16%), respiratory disease (12%), other conditions (11%). This reflects the hospice's experience managing these conditions.

Where does Covenant Hospice Inc - Dothan provide care?

Covenant Hospice Inc - Dothan provides care in patient's home (72%), nursing facility (23%), assisted living (3%), skilled nursing (2%).

How large is Covenant Hospice Inc - Dothan?

Covenant Hospice Inc - Dothan serves an average of 97 patients per day and covers 128 ZIP codes in its service area.

How many doctors are affiliated with Covenant Hospice Inc - Dothan?

9 physicians are affiliated with Covenant Hospice Inc - Dothan.

Data source: CMS Hospice Compare · CAHPS Hospice Survey ·