Skip to main content
Hospice Care

Compassionate Care Hospice Of Northwestern Pennsyl

Very Good4-Star CMS Rating

1444 E Lackawanna Ave., Suite 218, Olyphant, PA 18447

For-Profit
21 Years Certified
89 Patients/Day

Contact Compassionate Care Hospice

(570) 451-1031Get Directions

1444 E Lackawanna Ave., Suite 218
Olyphant, PA 18447

About Compassionate Care Hospice Of Northwestern Pennsyl

Hospice overview and quality summary

Compassionate Care Hospice Of Northwestern Pennsyl is a for-profit hospice care provider in Olyphant, PA, serving patients and families in Lackawanna County and the surrounding area. Medicare certified since 2005, Compassionate Care Hospice Of Northwestern Pennsyl has provided 21 years of end-of-life and palliative care to the community.

Compassionate Care Hospice Of Northwestern Pennsyl serves an average of 89 patients per day, covering 122 ZIP codes across its service area. 40% of care is delivered in patients' homes, consistent with the hospice philosophy of enabling comfort care in familiar surroundings.

Compassionate Care Hospice Of Northwestern Pennsyl has earned a 4-star CMS quality rating based on caregiver survey results, reflecting strong satisfaction across communication, symptom management, and emotional support. The facility's Hospice Care Index score is 10 out of 10, a composite measure of care quality and efficiency. 19 physicians are affiliated with this hospice.

When choosing hospice care in Olyphant, PA, consider quality ratings, caregiver satisfaction surveys, the hospice's experience with your loved one's condition, and the service area. Since hospice care is typically delivered in the home, the responsiveness and availability of the care team are critical factors.

At a Glance

Star Rating4/5 Stars
OwnershipFor-Profit
Certified Since2005
CountyLackawanna
Avg Daily Census89 patients
Service Area122 ZIP codes
HCI Score10/10
Affiliated Doctors19

Caregiver Satisfaction

CAHPS Hospice Survey results from bereaved family caregivers

4of 5

Very Good

CMS CAHPS Hospice Star Rating

Compassionate Care Hospice Of Northwestern Pennsyl has earned a 4-star quality rating from the Centers for Medicare & Medicaid Services (CMS), based on the CAHPS Hospice Survey of bereaved family caregivers. This rating reflects above-average satisfaction across emotional support, symptom management, team communication, and respect. This places Compassionate Care Hospice Of Northwestern Pennsyl among the higher-rated hospice providers serving families in Olyphant, PA.

Emotional & Spiritual Support

How well the hospice team provided emotional and spiritual support

Average
92%

92% of caregivers gave a top rating for emotional & spiritual support, consistent with the national average of 90%.

Treated with Respect

Whether the patient was treated with dignity and respect

Above Average
94%

94% of caregivers gave Compassionate Care Hospice Of Northwestern Pennsyl a top rating for treated with respect, above the national average of 90%.

Help with Symptoms

How well the hospice team managed pain and other symptoms

Average
74%

74% of caregivers gave a top rating for help with symptoms, consistent with the national average of 74%.

Team Communication

How well the hospice team communicated with the family

Above Average
86%

86% of caregivers gave Compassionate Care Hospice Of Northwestern Pennsyl a top rating for team communication, above the national average of 81%.

Getting Timely Care

Whether the patient received help as soon as it was needed

Above Average
83%

83% of caregivers gave Compassionate Care Hospice Of Northwestern Pennsyl a top rating for getting timely care, above the national average of 77%.

Training for Family Caregivers

Whether sufficient training was provided to care for the patient

Average
74%

74% of caregivers gave a top rating for training for family caregivers, consistent with the national average of 75%.

Overall Rating (9-10)

Percentage of caregivers rating the hospice 9 or 10 out of 10

Average
82%

82% of caregivers gave a top rating for overall rating (9-10), consistent with the national average of 81%.

Would Recommend

Percentage of caregivers who would definitely recommend this hospice

Average
86%

86% of caregivers gave a top rating for would recommend, consistent with the national average of 84%.

Source: CMS CAHPS Hospice Survey · Vertical markers indicate national average

Quality Process Measures

CMS hospice care quality indicators vs. national benchmarks

Treatment Preferences Documented

Patients whose treatment preferences were discussed and documented

100.0%

Natl: 99.5%

Average

Beliefs & Values Addressed

Patients whose beliefs and values were addressed in the plan of care

100.0%

Natl: 98.3%

Average

Pain Screening

Patients screened for pain upon hospice admission

100.0%

Natl: 98.3%

Average

Comprehensive Pain Assessment

Patients with pain who received a comprehensive pain assessment

100.0%

Natl: 94.8%

Above Average

Dyspnea Screening

Patients screened for shortness of breath upon admission

100.0%

Natl: 99.0%

Average

Dyspnea Treatment

Patients with dyspnea who received treatment within 24 hours

100.0%

Natl: 97.4%

Above Average

Opioid Bowel Regimen

Patients on opioids who were offered a bowel regimen

100.0%

Natl: 93.2%

Above Average

Composite Process Score

Composite measure of all hospice care process quality measures

100.0%

Natl: 91.6%

Above Average

Hospice Care Index

Composite quality score with 10 sub-measures

10/10

Overall HCI Score

National average: 8.8/10

Compassionate Care Hospice Of Northwestern Pennsyl's Hospice Care Index (HCI) score is 10 out of 10, above the national average of 8.8. This composite score reflects stronger-than-average performance across measures of nursing continuity, care transitions, and presence near death.

85.3% of Compassionate Care Hospice Of Northwestern Pennsyl's patients received visits from the hospice team in their final days of life, significantly above the national average of 47.9%. This is one of the most meaningful quality indicators — having the hospice team present during the final hours provides critical comfort to both patients and families.

Visits Near Death

Patients with visits in last 3 days of life

97%

Natl: 89.5%

79th pctl

Nurse Care Minutes

Average nurse care minutes per routine home care day

19.1

Natl: 13.4

93th pctl

Weekend Nursing

Percentage of skilled nursing minutes on weekends

7.7%

Natl: 9.2%

47th pctl

Gaps in Nursing Visits

Stays with gaps in skilled nursing visits

28.5%

Natl: 55.4%

20th pctl

Early Live Discharges

Patients discharged alive within 3 days

5.3%

Natl: 7.2%

42th pctl

Late Live Discharges

Patients discharged alive after enrollment

39.8%

Natl: 40%

58th pctl

Burdensome Transitions (Type 1)

Hospice-to-acute-care transitions near death

4.5%

Natl: 8%

36th pctl

Burdensome Transitions (Type 2)

Acute care admissions near death

3%

Natl: 2.3%

75th pctl

CHC/GIP Days

Continuous home care & general inpatient days as share of total

0.1%

Natl: 0.6%

67th pctl

Per-Beneficiary Spending

Average Medicare spending per hospice beneficiary

$12,429

Natl: $16,971

20th pctl

Patient Population

Primary diagnoses of hospice patients

Compassionate Care Hospice Of Northwestern Pennsyl's patient population is primarily composed of individuals with other conditions (28%), followed by cancer (24%), dementia (23%), cardiovascular disease (17%), respiratory disease (7%), stroke (3%).

Other Conditions28%
Cancer24%
Dementia23%
Cardiovascular Disease17%
Respiratory Disease7%
Stroke3%

Care Settings

Where hospice care is delivered

Compassionate Care Hospice Of Northwestern Pennsyl delivers 40% of its care in patients' homes, with 43% in nursing facility settings, 14% in assisted living settings, 2% in skilled nursing settings. The significant proportion of facility-based care may reflect patients requiring higher levels of medical support or those without available home caregivers. The hospice serves an average of 89 patients per day.

Nursing Facility

43%

Patient's Home

40%

Assisted Living

14%

Skilled Nursing

2%

Patient Reviews

Reviews and ratings from patients

Loading reviews...

Manage This Hospice Profile

Claim your profile to update information, respond to reviews, and showcase your hospice to patients and families.

Claim & Manage Profile

Frequently Asked Questions

About Compassionate Care Hospice Of Northwestern Pennsyl

What is the CMS rating for Compassionate Care Hospice Of Northwestern Pennsyl?

Compassionate Care Hospice Of Northwestern Pennsyl has a 4-star quality rating from CMS based on the CAHPS Hospice Survey of bereaved family caregivers, which evaluates satisfaction across areas including symptom management, communication, and emotional support.

What conditions does Compassionate Care Hospice Of Northwestern Pennsyl primarily treat?

Compassionate Care Hospice Of Northwestern Pennsyl's patient population includes other conditions (28%), cancer (24%), dementia (23%), cardiovascular disease (17%), respiratory disease (7%), stroke (3%). This reflects the hospice's experience managing these conditions.

Where does Compassionate Care Hospice Of Northwestern Pennsyl provide care?

Compassionate Care Hospice Of Northwestern Pennsyl provides care in nursing facility (43%), patient's home (40%), assisted living (14%), skilled nursing (2%).

How large is Compassionate Care Hospice Of Northwestern Pennsyl?

Compassionate Care Hospice Of Northwestern Pennsyl serves an average of 89 patients per day and covers 122 ZIP codes in its service area.

How many doctors are affiliated with Compassionate Care Hospice Of Northwestern Pennsyl?

19 physicians are affiliated with Compassionate Care Hospice Of Northwestern Pennsyl.

Data source: CMS Hospice Compare · CAHPS Hospice Survey ·