About Coastal Hospice Inc
Hospice overview and quality summary
Coastal Hospice Inc is a nonprofit hospice care provider in Salisbury, MD, serving patients and families in Wicomico County and the surrounding area. Medicare certified since 1987, Coastal Hospice Inc has provided 39 years of end-of-life and palliative care to the community.
Coastal Hospice Inc serves an average of 223 patients per day, covering 66 ZIP codes across its service area. 71% of care is delivered in patients' homes, consistent with the hospice philosophy of enabling comfort care in familiar surroundings.
Coastal Hospice Inc has earned a 4-star CMS quality rating based on caregiver survey results, reflecting strong satisfaction across communication, symptom management, and emotional support. The facility's Hospice Care Index score is 10 out of 10, a composite measure of care quality and efficiency. 20 physicians are affiliated with this hospice.
When choosing hospice care in Salisbury, MD, consider quality ratings, caregiver satisfaction surveys, the hospice's experience with your loved one's condition, and the service area. Since hospice care is typically delivered in the home, the responsiveness and availability of the care team are critical factors.
At a Glance
Caregiver Satisfaction
CAHPS Hospice Survey results from bereaved family caregivers
Very Good
CMS CAHPS Hospice Star Rating
Coastal Hospice Inc has earned a 4-star quality rating from the Centers for Medicare & Medicaid Services (CMS), based on the CAHPS Hospice Survey of bereaved family caregivers. This rating reflects above-average satisfaction across emotional support, symptom management, team communication, and respect. This places Coastal Hospice Inc among the higher-rated hospice providers serving families in Salisbury, MD.
Emotional & Spiritual Support
How well the hospice team provided emotional and spiritual support
92% of caregivers gave a top rating for emotional & spiritual support, consistent with the national average of 90%.
Treated with Respect
Whether the patient was treated with dignity and respect
91% of caregivers gave a top rating for treated with respect, consistent with the national average of 90%.
Help with Symptoms
How well the hospice team managed pain and other symptoms
74% of caregivers gave a top rating for help with symptoms, consistent with the national average of 74%.
Team Communication
How well the hospice team communicated with the family
81% of caregivers gave a top rating for team communication, consistent with the national average of 81%.
Getting Timely Care
Whether the patient received help as soon as it was needed
78% of caregivers gave a top rating for getting timely care, consistent with the national average of 77%.
Training for Family Caregivers
Whether sufficient training was provided to care for the patient
76% of caregivers gave a top rating for training for family caregivers, consistent with the national average of 75%.
Overall Rating (9-10)
Percentage of caregivers rating the hospice 9 or 10 out of 10
82% of caregivers gave a top rating for overall rating (9-10), consistent with the national average of 81%.
Would Recommend
Percentage of caregivers who would definitely recommend this hospice
90% of caregivers gave Coastal Hospice Inc a top rating for would recommend, above the national average of 84%.
Source: CMS CAHPS Hospice Survey · Vertical markers indicate national average
Quality Process Measures
CMS hospice care quality indicators vs. national benchmarks
Treatment Preferences Documented
Patients whose treatment preferences were discussed and documented
99.9%
Natl: 99.5%
Beliefs & Values Addressed
Patients whose beliefs and values were addressed in the plan of care
99.5%
Natl: 98.3%
Pain Screening
Patients screened for pain upon hospice admission
99.7%
Natl: 98.3%
Comprehensive Pain Assessment
Patients with pain who received a comprehensive pain assessment
97.6%
Natl: 94.8%
Dyspnea Screening
Patients screened for shortness of breath upon admission
99.7%
Natl: 99.0%
Dyspnea Treatment
Patients with dyspnea who received treatment within 24 hours
99.5%
Natl: 97.4%
Opioid Bowel Regimen
Patients on opioids who were offered a bowel regimen
99.6%
Natl: 93.2%
Composite Process Score
Composite measure of all hospice care process quality measures
98.3%
Natl: 91.6%
Hospice Care Index
Composite quality score with 10 sub-measures
Overall HCI Score
National average: 8.8/10
Coastal Hospice Inc's Hospice Care Index (HCI) score is 10 out of 10, above the national average of 8.8. This composite score reflects stronger-than-average performance across measures of nursing continuity, care transitions, and presence near death.
78.1% of Coastal Hospice Inc's patients received visits from the hospice team in their final days of life, significantly above the national average of 47.9%. This is one of the most meaningful quality indicators — having the hospice team present during the final hours provides critical comfort to both patients and families.
Visits Near Death
Patients with visits in last 3 days of life
96.9%
Natl: 89.5%
Nurse Care Minutes
Average nurse care minutes per routine home care day
21.7
Natl: 13.4
Weekend Nursing
Percentage of skilled nursing minutes on weekends
17.5%
Natl: 9.2%
Gaps in Nursing Visits
Stays with gaps in skilled nursing visits
64.7%
Natl: 55.4%
Early Live Discharges
Patients discharged alive within 3 days
10.5%
Natl: 7.2%
Late Live Discharges
Patients discharged alive after enrollment
32.1%
Natl: 40%
Burdensome Transitions (Type 1)
Hospice-to-acute-care transitions near death
6.8%
Natl: 8%
Burdensome Transitions (Type 2)
Acute care admissions near death
3.4%
Natl: 2.3%
CHC/GIP Days
Continuous home care & general inpatient days as share of total
1.1%
Natl: 0.6%
Per-Beneficiary Spending
Average Medicare spending per hospice beneficiary
$13,798
Natl: $16,971
Patient Population
Primary diagnoses of hospice patients
Coastal Hospice Inc's patient population is primarily composed of individuals with cancer (26%), followed by cardiovascular disease (25%), stroke (24%), other conditions (15%), respiratory disease (6%), dementia (4%).
Care Settings
Where hospice care is delivered
Coastal Hospice Inc delivers 71% of its care in patients' homes, with 14% in assisted living settings, 10% in nursing facility settings, 5% in inpatient hospice settings. The hospice serves an average of 223 patients per day.
Patient's Home
Assisted Living
Nursing Facility
Inpatient Hospice
Doctors at Coastal Hospice Inc
20 affiliated physicians
Dr. Pennie Savage, NP
Nurse Practitioner
Dr. Sharad Satyal, MD
Internal Medicine
Dr. Anna Maria Izquierdo-porrera, MD
Geriatric Medicine
Dr. Mark Malkus, MD
Internal Medicine
Dr. Oswaldo Nicastro, MD
Family Practice
Dr. Charles Hofmann, MD
Internal Medicine
Dr. Vijaykumar Karumbunathan, MD
Internal Medicine
Dr. Nicholas Borodulia, MD
Family Practice
Dr. Safwan Kazmouz, MD
Family Practice
Dr. Craig Johnson, PA
Physician Assistant
Dr. Brookellen Rider, MD
Family Practice
Dr. Usha Natesan, MD
Internal Medicine
+ 8 more physicians
Dr. Sufyan Malik, MD
Family Practice
Dr. Vel Natesan, MD
Internal Medicine
Dr. Sarad Baral, MD
Internal Medicine
Dr. Daniel Howard, MD
Family Practice
Dr. Eugene Newmier, DO
Family Practice
Dr. Georgia Perdue, NP
Nurse Practitioner
Dr. Ghulam Waris, MD
Hospice/palliative Care
Dr. Amy Walsh, MD
Internal Medicine
Patient Reviews
Reviews and ratings from patients
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Frequently Asked Questions
About Coastal Hospice Inc
What is the CMS rating for Coastal Hospice Inc?
Coastal Hospice Inc has a 4-star quality rating from CMS based on the CAHPS Hospice Survey of bereaved family caregivers, which evaluates satisfaction across areas including symptom management, communication, and emotional support.
What conditions does Coastal Hospice Inc primarily treat?
Coastal Hospice Inc's patient population includes cancer (26%), cardiovascular disease (25%), stroke (24%), other conditions (15%), respiratory disease (6%), dementia (4%). This reflects the hospice's experience managing these conditions.
Where does Coastal Hospice Inc provide care?
Coastal Hospice Inc provides care in patient's home (71%), assisted living (14%), nursing facility (10%), inpatient hospice (5%).
How large is Coastal Hospice Inc?
Coastal Hospice Inc serves an average of 223 patients per day and covers 66 ZIP codes in its service area.
How many doctors are affiliated with Coastal Hospice Inc?
20 physicians are affiliated with Coastal Hospice Inc.
Data source: CMS Hospice Compare · CAHPS Hospice Survey ·