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Hospice Care

Chambers Hospice

Excellent5-Star CMS Rating

201 W. 20th Street, Suite 101, Mount Pleasant, TX 75455

For-Profit
9 Years Certified
126 Patients/Day

Contact Chambers Hospice

(903) 572-3777Get Directions

201 W. 20th Street, Suite 101
Mount Pleasant, TX 75455

About Chambers Hospice

Hospice overview and quality summary

Chambers Hospice is a for-profit hospice care provider in Mount Pleasant, TX, serving patients and families in Titus County and the surrounding area. Medicare certified since 2017, Chambers Hospice has provided 9 years of end-of-life and palliative care to the community.

Chambers Hospice serves an average of 126 patients per day, covering 62 ZIP codes across its service area. 53% of care is delivered in patients' homes, consistent with the hospice philosophy of enabling comfort care in familiar surroundings.

Chambers Hospice has earned a 5-star CMS quality rating based on caregiver survey results, reflecting strong satisfaction across communication, symptom management, and emotional support. The facility's Hospice Care Index score is 10 out of 10, a composite measure of care quality and efficiency. 8 physicians are affiliated with this hospice.

When choosing hospice care in Mount Pleasant, TX, consider quality ratings, caregiver satisfaction surveys, the hospice's experience with your loved one's condition, and the service area. Since hospice care is typically delivered in the home, the responsiveness and availability of the care team are critical factors.

At a Glance

Star Rating5/5 Stars
OwnershipFor-Profit
Certified Since2017
CountyTitus
Avg Daily Census126 patients
Service Area62 ZIP codes
HCI Score10/10
Affiliated Doctors8

Caregiver Satisfaction

CAHPS Hospice Survey results from bereaved family caregivers

5of 5

Excellent

CMS CAHPS Hospice Star Rating

Chambers Hospice has earned a 5-star quality rating from the Centers for Medicare & Medicaid Services (CMS), based on the CAHPS Hospice Survey of bereaved family caregivers. This rating reflects above-average satisfaction across emotional support, symptom management, team communication, and respect. This places Chambers Hospice among the higher-rated hospice providers serving families in Mount Pleasant, TX.

Emotional & Spiritual Support

How well the hospice team provided emotional and spiritual support

Above Average
93%

93% of caregivers gave Chambers Hospice a top rating for emotional & spiritual support, above the national average of 90%.

Treated with Respect

Whether the patient was treated with dignity and respect

Above Average
95%

95% of caregivers gave Chambers Hospice a top rating for treated with respect, above the national average of 90%.

Help with Symptoms

How well the hospice team managed pain and other symptoms

Above Average
81%

81% of caregivers gave Chambers Hospice a top rating for help with symptoms, above the national average of 74%.

Team Communication

How well the hospice team communicated with the family

Above Average
89%

89% of caregivers gave Chambers Hospice a top rating for team communication, above the national average of 81%.

Getting Timely Care

Whether the patient received help as soon as it was needed

Above Average
90%

90% of caregivers gave Chambers Hospice a top rating for getting timely care, above the national average of 77%.

Training for Family Caregivers

Whether sufficient training was provided to care for the patient

Above Average
88%

88% of caregivers gave Chambers Hospice a top rating for training for family caregivers, above the national average of 75%.

Overall Rating (9-10)

Percentage of caregivers rating the hospice 9 or 10 out of 10

Above Average
91%

91% of caregivers gave Chambers Hospice a top rating for overall rating (9-10), above the national average of 81%.

Would Recommend

Percentage of caregivers who would definitely recommend this hospice

Above Average
91%

91% of caregivers gave Chambers Hospice a top rating for would recommend, above the national average of 84%.

Source: CMS CAHPS Hospice Survey · Vertical markers indicate national average

Quality Process Measures

CMS hospice care quality indicators vs. national benchmarks

Treatment Preferences Documented

Patients whose treatment preferences were discussed and documented

99.8%

Natl: 99.5%

Average

Beliefs & Values Addressed

Patients whose beliefs and values were addressed in the plan of care

99.5%

Natl: 98.3%

Average

Pain Screening

Patients screened for pain upon hospice admission

98.9%

Natl: 98.3%

Average

Comprehensive Pain Assessment

Patients with pain who received a comprehensive pain assessment

98.4%

Natl: 94.8%

Above Average

Dyspnea Screening

Patients screened for shortness of breath upon admission

99.5%

Natl: 99.0%

Average

Dyspnea Treatment

Patients with dyspnea who received treatment within 24 hours

98.7%

Natl: 97.4%

Average

Opioid Bowel Regimen

Patients on opioids who were offered a bowel regimen

97.0%

Natl: 93.2%

Above Average

Composite Process Score

Composite measure of all hospice care process quality measures

95.2%

Natl: 91.6%

Above Average

Hospice Care Index

Composite quality score with 10 sub-measures

10/10

Overall HCI Score

National average: 8.8/10

Chambers Hospice's Hospice Care Index (HCI) score is 10 out of 10, above the national average of 8.8. This composite score reflects stronger-than-average performance across measures of nursing continuity, care transitions, and presence near death.

62.0% of Chambers Hospice's patients received visits from the hospice team in their final days of life, significantly above the national average of 47.9%. This is one of the most meaningful quality indicators — having the hospice team present during the final hours provides critical comfort to both patients and families.

Visits Near Death

Patients with visits in last 3 days of life

95.5%

Natl: 89.5%

65th pctl

Nurse Care Minutes

Average nurse care minutes per routine home care day

12.3

Natl: 13.4

51th pctl

Weekend Nursing

Percentage of skilled nursing minutes on weekends

6%

Natl: 9.2%

26th pctl

Gaps in Nursing Visits

Stays with gaps in skilled nursing visits

13.8%

Natl: 55.4%

7th pctl

Early Live Discharges

Patients discharged alive within 3 days

4.3%

Natl: 7.2%

35th pctl

Late Live Discharges

Patients discharged alive after enrollment

37.2%

Natl: 40%

51th pctl

Burdensome Transitions (Type 1)

Hospice-to-acute-care transitions near death

10.6%

Natl: 8%

67th pctl

Burdensome Transitions (Type 2)

Acute care admissions near death

0%

Natl: 2.3%

45th pctl

CHC/GIP Days

Continuous home care & general inpatient days as share of total

0.2%

Natl: 0.6%

74th pctl

Per-Beneficiary Spending

Average Medicare spending per hospice beneficiary

$15,453

Natl: $16,971

36th pctl

Patient Population

Primary diagnoses of hospice patients

Chambers Hospice's patient population is primarily composed of individuals with cardiovascular disease (27%), followed by cancer (21%), other conditions (18%), dementia (17%), respiratory disease (11%), stroke (7%).

Cardiovascular Disease27%
Cancer21%
Other Conditions18%
Dementia17%
Respiratory Disease11%
Stroke7%

Care Settings

Where hospice care is delivered

Chambers Hospice delivers 53% of its care in patients' homes, with 30% in nursing facility settings, 17% in assisted living settings. The hospice serves an average of 126 patients per day.

Patient's Home

53%

Nursing Facility

30%

Assisted Living

17%

Patient Reviews

Reviews and ratings from patients

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Frequently Asked Questions

About Chambers Hospice

What is the CMS rating for Chambers Hospice?

Chambers Hospice has a 5-star quality rating from CMS based on the CAHPS Hospice Survey of bereaved family caregivers, which evaluates satisfaction across areas including symptom management, communication, and emotional support.

What conditions does Chambers Hospice primarily treat?

Chambers Hospice's patient population includes cardiovascular disease (27%), cancer (21%), other conditions (18%), dementia (17%), respiratory disease (11%), stroke (7%). This reflects the hospice's experience managing these conditions.

Where does Chambers Hospice provide care?

Chambers Hospice provides care in patient's home (53%), nursing facility (30%), assisted living (17%).

How large is Chambers Hospice?

Chambers Hospice serves an average of 126 patients per day and covers 62 ZIP codes in its service area.

How many doctors are affiliated with Chambers Hospice?

8 physicians are affiliated with Chambers Hospice.

Data source: CMS Hospice Compare · CAHPS Hospice Survey ·