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Hospice Care

Central Wyoming Hospice Program

Very Good4-Star CMS Rating

319 South Wilson Street, Casper, WY 82601

Non-Profit
34 Years Certified
61 Patients/Day

Contact Central Wyoming Hospice

(307) 577-4832Get Directions

319 South Wilson Street
Casper, WY 82601

About Central Wyoming Hospice Program

Hospice overview and quality summary

Central Wyoming Hospice Program is a nonprofit hospice care provider in Casper, WY, serving patients and families in Natrona County and the surrounding area. Medicare certified since 1992, Central Wyoming Hospice Program has provided 34 years of end-of-life and palliative care to the community.

Central Wyoming Hospice Program serves an average of 61 patients per day, covering 16 ZIP codes across its service area. 65% of care is delivered in patients' homes, consistent with the hospice philosophy of enabling comfort care in familiar surroundings.

Central Wyoming Hospice Program has earned a 4-star CMS quality rating based on caregiver survey results, reflecting strong satisfaction across communication, symptom management, and emotional support. The facility's Hospice Care Index score is 10 out of 10, a composite measure of care quality and efficiency. 16 physicians are affiliated with this hospice.

When choosing hospice care in Casper, WY, consider quality ratings, caregiver satisfaction surveys, the hospice's experience with your loved one's condition, and the service area. Since hospice care is typically delivered in the home, the responsiveness and availability of the care team are critical factors.

At a Glance

Star Rating4/5 Stars
OwnershipNon-Profit
Certified Since1992
CountyNatrona
Avg Daily Census61 patients
Service Area16 ZIP codes
HCI Score10/10
Affiliated Doctors16

Caregiver Satisfaction

CAHPS Hospice Survey results from bereaved family caregivers

4of 5

Very Good

CMS CAHPS Hospice Star Rating

Central Wyoming Hospice Program has earned a 4-star quality rating from the Centers for Medicare & Medicaid Services (CMS), based on the CAHPS Hospice Survey of bereaved family caregivers. This rating reflects above-average satisfaction across emotional support, symptom management, team communication, and respect. This places Central Wyoming Hospice Program among the higher-rated hospice providers serving families in Casper, WY.

Emotional & Spiritual Support

How well the hospice team provided emotional and spiritual support

Above Average
94%

94% of caregivers gave Central Wyoming Hospice Program a top rating for emotional & spiritual support, above the national average of 90%.

Treated with Respect

Whether the patient was treated with dignity and respect

Average
92%

92% of caregivers gave a top rating for treated with respect, consistent with the national average of 90%.

Help with Symptoms

How well the hospice team managed pain and other symptoms

Above Average
79%

79% of caregivers gave Central Wyoming Hospice Program a top rating for help with symptoms, above the national average of 74%.

Team Communication

How well the hospice team communicated with the family

Above Average
86%

86% of caregivers gave Central Wyoming Hospice Program a top rating for team communication, above the national average of 81%.

Getting Timely Care

Whether the patient received help as soon as it was needed

Above Average
83%

83% of caregivers gave Central Wyoming Hospice Program a top rating for getting timely care, above the national average of 77%.

Training for Family Caregivers

Whether sufficient training was provided to care for the patient

Average
75%

75% of caregivers gave a top rating for training for family caregivers, consistent with the national average of 75%.

Overall Rating (9-10)

Percentage of caregivers rating the hospice 9 or 10 out of 10

Above Average
86%

86% of caregivers gave Central Wyoming Hospice Program a top rating for overall rating (9-10), above the national average of 81%.

Would Recommend

Percentage of caregivers who would definitely recommend this hospice

Above Average
91%

91% of caregivers gave Central Wyoming Hospice Program a top rating for would recommend, above the national average of 84%.

Source: CMS CAHPS Hospice Survey · Vertical markers indicate national average

Quality Process Measures

CMS hospice care quality indicators vs. national benchmarks

Treatment Preferences Documented

Patients whose treatment preferences were discussed and documented

100.0%

Natl: 99.5%

Average

Beliefs & Values Addressed

Patients whose beliefs and values were addressed in the plan of care

99.6%

Natl: 98.3%

Average

Pain Screening

Patients screened for pain upon hospice admission

98.2%

Natl: 98.3%

Average

Comprehensive Pain Assessment

Patients with pain who received a comprehensive pain assessment

100.0%

Natl: 94.8%

Above Average

Dyspnea Screening

Patients screened for shortness of breath upon admission

99.6%

Natl: 99.0%

Average

Dyspnea Treatment

Patients with dyspnea who received treatment within 24 hours

97.6%

Natl: 97.4%

Average

Opioid Bowel Regimen

Patients on opioids who were offered a bowel regimen

100.0%

Natl: 93.2%

Above Average

Composite Process Score

Composite measure of all hospice care process quality measures

96.5%

Natl: 91.6%

Above Average

Hospice Care Index

Composite quality score with 10 sub-measures

10/10

Overall HCI Score

National average: 8.8/10

Central Wyoming Hospice Program's Hospice Care Index (HCI) score is 10 out of 10, above the national average of 8.8. This composite score reflects stronger-than-average performance across measures of nursing continuity, care transitions, and presence near death.

87.9% of Central Wyoming Hospice Program's patients received visits from the hospice team in their final days of life, significantly above the national average of 47.9%. This is one of the most meaningful quality indicators — having the hospice team present during the final hours provides critical comfort to both patients and families.

Visits Near Death

Patients with visits in last 3 days of life

97.5%

Natl: 89.5%

83th pctl

Nurse Care Minutes

Average nurse care minutes per routine home care day

24.6

Natl: 13.4

98th pctl

Weekend Nursing

Percentage of skilled nursing minutes on weekends

28.3%

Natl: 9.2%

99th pctl

Gaps in Nursing Visits

Stays with gaps in skilled nursing visits

45.7%

Natl: 55.4%

41th pctl

Early Live Discharges

Patients discharged alive within 3 days

8.5%

Natl: 7.2%

64th pctl

Late Live Discharges

Patients discharged alive after enrollment

22.5%

Natl: 40%

16th pctl

Burdensome Transitions (Type 1)

Hospice-to-acute-care transitions near death

4.2%

Natl: 8%

34th pctl

Burdensome Transitions (Type 2)

Acute care admissions near death

1.4%

Natl: 2.3%

55th pctl

CHC/GIP Days

Continuous home care & general inpatient days as share of total

2.5%

Natl: 0.6%

95th pctl

Per-Beneficiary Spending

Average Medicare spending per hospice beneficiary

$12,480

Natl: $16,971

21th pctl

Patient Population

Primary diagnoses of hospice patients

Central Wyoming Hospice Program's patient population is primarily composed of individuals with cancer (27%), followed by other conditions (24%), cardiovascular disease (17%), respiratory disease (15%), dementia (13%), stroke (5%).

Cancer27%
Other Conditions24%
Cardiovascular Disease17%
Respiratory Disease15%
Dementia13%
Stroke5%

Care Settings

Where hospice care is delivered

Central Wyoming Hospice Program delivers 65% of its care in patients' homes, with 15% in inpatient hospice settings, 12% in assisted living settings, 7% in nursing facility settings. The hospice serves an average of 61 patients per day.

Patient's Home

65%

Inpatient Hospice

15%

Assisted Living

12%

Nursing Facility

7%

Patient Reviews

Reviews and ratings from patients

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Frequently Asked Questions

About Central Wyoming Hospice Program

What is the CMS rating for Central Wyoming Hospice Program?

Central Wyoming Hospice Program has a 4-star quality rating from CMS based on the CAHPS Hospice Survey of bereaved family caregivers, which evaluates satisfaction across areas including symptom management, communication, and emotional support.

What conditions does Central Wyoming Hospice Program primarily treat?

Central Wyoming Hospice Program's patient population includes cancer (27%), other conditions (24%), cardiovascular disease (17%), respiratory disease (15%), dementia (13%), stroke (5%). This reflects the hospice's experience managing these conditions.

Where does Central Wyoming Hospice Program provide care?

Central Wyoming Hospice Program provides care in patient's home (65%), inpatient hospice (15%), assisted living (12%), nursing facility (7%).

How large is Central Wyoming Hospice Program?

Central Wyoming Hospice Program serves an average of 61 patients per day and covers 16 ZIP codes in its service area.

How many doctors are affiliated with Central Wyoming Hospice Program?

16 physicians are affiliated with Central Wyoming Hospice Program.

Data source: CMS Hospice Compare · CAHPS Hospice Survey ·