About Central Coast Home Health, Inc
Hospice overview and quality summary
Central Coast Home Health, Inc is a for-profit hospice care provider in San Luis Obispo, CA, serving patients and families in San Luis Obispo County and the surrounding area. Medicare certified since 2011, Central Coast Home Health, Inc has provided 15 years of end-of-life and palliative care to the community.
Central Coast Home Health, Inc serves an average of 356 patients per day, covering 61 ZIP codes across its service area. 31% of care is delivered in patients' homes, consistent with the hospice philosophy of enabling comfort care in familiar surroundings.
CMS has assigned Central Coast Home Health, Inc a 3-star quality rating based on caregiver survey feedback, indicating average satisfaction with the hospice's care. The facility's Hospice Care Index score is 10 out of 10, a composite measure of care quality and efficiency. 14 physicians are affiliated with this hospice.
When choosing hospice care in San Luis Obispo, CA, consider quality ratings, caregiver satisfaction surveys, the hospice's experience with your loved one's condition, and the service area. Since hospice care is typically delivered in the home, the responsiveness and availability of the care team are critical factors.
At a Glance
Caregiver Satisfaction
CAHPS Hospice Survey results from bereaved family caregivers
Average
CMS CAHPS Hospice Star Rating
Central Coast Home Health, Inc has received a 3-star quality rating from CMS, based on the CAHPS Hospice Survey. This average rating reflects caregiver satisfaction across communication, symptom management, timely care, and emotional support. CMS publishes these ratings to help families in San Luis Obispo, CA compare hospice providers.
Emotional & Spiritual Support
How well the hospice team provided emotional and spiritual support
90% of caregivers gave a top rating for emotional & spiritual support, consistent with the national average of 90%.
Treated with Respect
Whether the patient was treated with dignity and respect
89% of caregivers gave a top rating for treated with respect, consistent with the national average of 90%.
Help with Symptoms
How well the hospice team managed pain and other symptoms
69% of caregivers gave a top rating for help with symptoms, below the national average of 74%.
Team Communication
How well the hospice team communicated with the family
80% of caregivers gave a top rating for team communication, consistent with the national average of 81%.
Getting Timely Care
Whether the patient received help as soon as it was needed
72% of caregivers gave a top rating for getting timely care, below the national average of 77%.
Training for Family Caregivers
Whether sufficient training was provided to care for the patient
72% of caregivers gave a top rating for training for family caregivers, below the national average of 75%.
Overall Rating (9-10)
Percentage of caregivers rating the hospice 9 or 10 out of 10
78% of caregivers gave a top rating for overall rating (9-10), below the national average of 81%.
Would Recommend
Percentage of caregivers who would definitely recommend this hospice
85% of caregivers gave a top rating for would recommend, consistent with the national average of 84%.
Source: CMS CAHPS Hospice Survey · Vertical markers indicate national average
Quality Process Measures
CMS hospice care quality indicators vs. national benchmarks
Treatment Preferences Documented
Patients whose treatment preferences were discussed and documented
100.0%
Natl: 99.5%
Beliefs & Values Addressed
Patients whose beliefs and values were addressed in the plan of care
99.7%
Natl: 98.3%
Pain Screening
Patients screened for pain upon hospice admission
100.0%
Natl: 98.3%
Comprehensive Pain Assessment
Patients with pain who received a comprehensive pain assessment
98.3%
Natl: 94.8%
Dyspnea Screening
Patients screened for shortness of breath upon admission
100.0%
Natl: 99.0%
Dyspnea Treatment
Patients with dyspnea who received treatment within 24 hours
99.4%
Natl: 97.4%
Opioid Bowel Regimen
Patients on opioids who were offered a bowel regimen
99.4%
Natl: 93.2%
Composite Process Score
Composite measure of all hospice care process quality measures
98.9%
Natl: 91.6%
Hospice Care Index
Composite quality score with 10 sub-measures
Overall HCI Score
National average: 8.8/10
Central Coast Home Health, Inc's Hospice Care Index (HCI) score is 10 out of 10, above the national average of 8.8. This composite score reflects stronger-than-average performance across measures of nursing continuity, care transitions, and presence near death.
64.0% of Central Coast Home Health, Inc's patients received visits from the hospice team in their final days of life, significantly above the national average of 47.9%. This is one of the most meaningful quality indicators — having the hospice team present during the final hours provides critical comfort to both patients and families.
Visits Near Death
Patients with visits in last 3 days of life
92.2%
Natl: 89.5%
Nurse Care Minutes
Average nurse care minutes per routine home care day
9.5
Natl: 13.4
Weekend Nursing
Percentage of skilled nursing minutes on weekends
8.4%
Natl: 9.2%
Gaps in Nursing Visits
Stays with gaps in skilled nursing visits
51.6%
Natl: 55.4%
Early Live Discharges
Patients discharged alive within 3 days
5.4%
Natl: 7.2%
Late Live Discharges
Patients discharged alive after enrollment
50.5%
Natl: 40%
Burdensome Transitions (Type 1)
Hospice-to-acute-care transitions near death
6%
Natl: 8%
Burdensome Transitions (Type 2)
Acute care admissions near death
1.6%
Natl: 2.3%
CHC/GIP Days
Continuous home care & general inpatient days as share of total
0%
Natl: 0.6%
Per-Beneficiary Spending
Average Medicare spending per hospice beneficiary
$22,669
Natl: $16,971
Patient Population
Primary diagnoses of hospice patients
Central Coast Home Health, Inc's patient population is primarily composed of individuals with dementia (37%), followed by cancer (20%), cardiovascular disease (17%), stroke (11%), other conditions (11%), respiratory disease (5%). Dementia care requires specialized communication techniques and behavioral support, which experienced hospice teams are trained to provide.
Care Settings
Where hospice care is delivered
Central Coast Home Health, Inc delivers 31% of its care in patients' homes, with 66% in assisted living settings, 3% in nursing facility settings. The significant proportion of facility-based care may reflect patients requiring higher levels of medical support or those without available home caregivers. The hospice serves an average of 356 patients per day.
Assisted Living
Patient's Home
Nursing Facility
Doctors at Central Coast Home Health, Inc
14 affiliated physicians
Dr. David Ruiz, MD
Family Practice
Dr. Jeffrey Bourne, DO
Internal Medicine
Dr. Jeffrey Bloom, MD
Internal Medicine
Dr. Stephen Hilty, MD
Internal Medicine
Dr. Edward Jardini, MD
Family Practice
Dr. David Bolivar, MD
General Surgery
Dr. Richard Griffith, MD
General Practice
Dr. Daniel Lewis, MD
Hematology/oncology
Dr. Wendy Weiss, DO
Family Practice
Dr. Todd Fearer, MD
Geriatric Medicine
Dr. Steven Sainsbury, MD
General Practice
Dr. Kevin Colton, MD
Internal Medicine
Patient Reviews
Reviews and ratings from patients
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Frequently Asked Questions
About Central Coast Home Health, Inc
What is the CMS rating for Central Coast Home Health, Inc?
Central Coast Home Health, Inc has a 3-star quality rating from CMS based on the CAHPS Hospice Survey of bereaved family caregivers, which evaluates satisfaction across areas including symptom management, communication, and emotional support.
What conditions does Central Coast Home Health, Inc primarily treat?
Central Coast Home Health, Inc's patient population includes dementia (37%), cancer (20%), cardiovascular disease (17%), stroke (11%), other conditions (11%), respiratory disease (5%). This reflects the hospice's experience managing these conditions.
Where does Central Coast Home Health, Inc provide care?
Central Coast Home Health, Inc provides care in assisted living (66%), patient's home (31%), nursing facility (3%).
How large is Central Coast Home Health, Inc?
Central Coast Home Health, Inc serves an average of 356 patients per day and covers 61 ZIP codes in its service area.
How many doctors are affiliated with Central Coast Home Health, Inc?
14 physicians are affiliated with Central Coast Home Health, Inc.
Data source: CMS Hospice Compare · CAHPS Hospice Survey ·