About Caris Healthcare
Hospice overview and quality summary
Caris Healthcare is a for-profit hospice care provider in Springfield, TN, serving patients and families in Robertson County and the surrounding area. Medicare certified since 2006, Caris Healthcare has provided 20 years of end-of-life and palliative care to the community.
Caris Healthcare serves an average of 48 patients per day, covering 38 ZIP codes across its service area. 48% of care is delivered in patients' homes, consistent with the hospice philosophy of enabling comfort care in familiar surroundings.
CMS has assigned Caris Healthcare a 3-star quality rating based on caregiver survey feedback, indicating average satisfaction with the hospice's care. The facility's Hospice Care Index score is 10 out of 10, a composite measure of care quality and efficiency. 3 physicians are affiliated with this hospice.
When choosing hospice care in Springfield, TN, consider quality ratings, caregiver satisfaction surveys, the hospice's experience with your loved one's condition, and the service area. Since hospice care is typically delivered in the home, the responsiveness and availability of the care team are critical factors.
At a Glance
Caregiver Satisfaction
CAHPS Hospice Survey results from bereaved family caregivers
Average
CMS CAHPS Hospice Star Rating
Caris Healthcare has received a 3-star quality rating from CMS, based on the CAHPS Hospice Survey. This average rating reflects caregiver satisfaction across communication, symptom management, timely care, and emotional support. CMS publishes these ratings to help families in Springfield, TN compare hospice providers.
Emotional & Spiritual Support
How well the hospice team provided emotional and spiritual support
91% of caregivers gave a top rating for emotional & spiritual support, consistent with the national average of 90%.
Treated with Respect
Whether the patient was treated with dignity and respect
92% of caregivers gave a top rating for treated with respect, consistent with the national average of 90%.
Help with Symptoms
How well the hospice team managed pain and other symptoms
67% of caregivers gave a top rating for help with symptoms, below the national average of 74%.
Team Communication
How well the hospice team communicated with the family
76% of caregivers gave a top rating for team communication, below the national average of 81%.
Getting Timely Care
Whether the patient received help as soon as it was needed
77% of caregivers gave a top rating for getting timely care, consistent with the national average of 77%.
Training for Family Caregivers
Whether sufficient training was provided to care for the patient
66% of caregivers gave a top rating for training for family caregivers, below the national average of 75%.
Overall Rating (9-10)
Percentage of caregivers rating the hospice 9 or 10 out of 10
71% of caregivers gave a top rating for overall rating (9-10), below the national average of 81%.
Would Recommend
Percentage of caregivers who would definitely recommend this hospice
74% of caregivers gave a top rating for would recommend, below the national average of 84%.
Source: CMS CAHPS Hospice Survey · Vertical markers indicate national average
Quality Process Measures
CMS hospice care quality indicators vs. national benchmarks
Treatment Preferences Documented
Patients whose treatment preferences were discussed and documented
100.0%
Natl: 99.5%
Beliefs & Values Addressed
Patients whose beliefs and values were addressed in the plan of care
100.0%
Natl: 98.3%
Pain Screening
Patients screened for pain upon hospice admission
100.0%
Natl: 98.3%
Comprehensive Pain Assessment
Patients with pain who received a comprehensive pain assessment
100.0%
Natl: 94.8%
Dyspnea Screening
Patients screened for shortness of breath upon admission
100.0%
Natl: 99.0%
Dyspnea Treatment
Patients with dyspnea who received treatment within 24 hours
100.0%
Natl: 97.4%
Opioid Bowel Regimen
Patients on opioids who were offered a bowel regimen
100.0%
Natl: 93.2%
Composite Process Score
Composite measure of all hospice care process quality measures
100.0%
Natl: 91.6%
Hospice Care Index
Composite quality score with 10 sub-measures
Overall HCI Score
National average: 8.8/10
Caris Healthcare's Hospice Care Index (HCI) score is 10 out of 10, above the national average of 8.8. This composite score reflects stronger-than-average performance across measures of nursing continuity, care transitions, and presence near death.
49.0% of Caris Healthcare's patients received visits from the hospice team in their final days of life, consistent with the national average of 47.9%. Presence during the final days reflects the hospice's commitment to supporting families when it matters most.
Visits Near Death
Patients with visits in last 3 days of life
88.8%
Natl: 89.5%
Nurse Care Minutes
Average nurse care minutes per routine home care day
10.4
Natl: 13.4
Weekend Nursing
Percentage of skilled nursing minutes on weekends
9.2%
Natl: 9.2%
Gaps in Nursing Visits
Stays with gaps in skilled nursing visits
62.6%
Natl: 55.4%
Early Live Discharges
Patients discharged alive within 3 days
6.9%
Natl: 7.2%
Late Live Discharges
Patients discharged alive after enrollment
34.5%
Natl: 40%
Burdensome Transitions (Type 1)
Hospice-to-acute-care transitions near death
6.9%
Natl: 8%
Burdensome Transitions (Type 2)
Acute care admissions near death
0%
Natl: 2.3%
CHC/GIP Days
Continuous home care & general inpatient days as share of total
0%
Natl: 0.6%
Per-Beneficiary Spending
Average Medicare spending per hospice beneficiary
$11,922
Natl: $16,971
Patient Population
Primary diagnoses of hospice patients
Caris Healthcare's patient population is primarily composed of individuals with cardiovascular disease (33%), followed by dementia (33%), cancer (10%), stroke (10%), other conditions (8%), respiratory disease (7%). Heart failure is one of the leading diagnoses for hospice admission nationwide, and a high proportion of cardiac patients is typical of most hospice programs.
Care Settings
Where hospice care is delivered
Caris Healthcare delivers 48% of its care in patients' homes, with 43% in nursing facility settings, 9% in assisted living settings. The significant proportion of facility-based care may reflect patients requiring higher levels of medical support or those without available home caregivers. The hospice serves an average of 48 patients per day.
Patient's Home
Nursing Facility
Assisted Living
Doctors at Caris Healthcare
3 affiliated physicians
Patient Reviews
Reviews and ratings from patients
Loading reviews...
Manage This Hospice Profile
Claim your profile to update information, respond to reviews, and showcase your hospice to patients and families.
Claim & Manage ProfileOther Hospice Providers Nearby
Hospice care in TN
Aveanna Hospice
Non-Profit · < 1 mi away
471 Northcrest Drive, Springfield, TN 37172
(615) 384-9425
Adoration Hospice
For-Profit · 22 mi away
1210 Briarville Rd Bldg D, Madison, TN 37115
(615) 242-5936
Shalom Hospice, Llc
Hospice · 22 mi away
5409 Maryland Way, Suite 212, Brentwood, TN 37207
(615) 623-8900
Highpoint Hospice
For-Profit · 24 mi away
Sumner Medical Plaza, Gallatin, TN 37066
(615) 328-5515
Tennova Hospice-clarksville
For-Profit · 27 mi away
647 Dunlop Lane, Suite 117, Clarksville, TN 37040
(931) 552-9551
Alive Hospice Inc
Non-Profit · 28 mi away
1718 Patterson Road, Nashville, TN 37203
(615) 327-1085
Find Hospice Care in Nearby Cities
Browse hospice providers in surrounding areas
Frequently Asked Questions
About Caris Healthcare
What is the CMS rating for Caris Healthcare?
Caris Healthcare has a 3-star quality rating from CMS based on the CAHPS Hospice Survey of bereaved family caregivers, which evaluates satisfaction across areas including symptom management, communication, and emotional support.
What conditions does Caris Healthcare primarily treat?
Caris Healthcare's patient population includes cardiovascular disease (33%), dementia (33%), cancer (10%), stroke (10%), other conditions (8%), respiratory disease (7%). This reflects the hospice's experience managing these conditions.
Where does Caris Healthcare provide care?
Caris Healthcare provides care in patient's home (48%), nursing facility (43%), assisted living (9%).
How large is Caris Healthcare?
Caris Healthcare serves an average of 48 patients per day and covers 38 ZIP codes in its service area.
How many doctors are affiliated with Caris Healthcare?
3 physicians are affiliated with Caris Healthcare.
Data source: CMS Hospice Compare · CAHPS Hospice Survey ·