About Care Hospice Services, Llc
Hospice overview and quality summary
Care Hospice Services, Llc is a for-profit hospice care provider in Carmel, IN, serving patients and families in Hamilton County and the surrounding area. Medicare certified since 2016, Care Hospice Services, Llc has provided 10 years of end-of-life and palliative care to the community.
Care Hospice Services, Llc serves an average of 67 patients per day, covering 115 ZIP codes across its service area. 43% of care is delivered in patients' homes, consistent with the hospice philosophy of enabling comfort care in familiar surroundings.
Care Hospice Services, Llc holds a 2-star CMS rating based on caregiver surveys. Families are encouraged to review the detailed quality measures below. The facility's Hospice Care Index score is 10 out of 10, a composite measure of care quality and efficiency. 2 physicians are affiliated with this hospice.
When choosing hospice care in Carmel, IN, consider quality ratings, caregiver satisfaction surveys, the hospice's experience with your loved one's condition, and the service area. Since hospice care is typically delivered in the home, the responsiveness and availability of the care team are critical factors.
At a Glance
Caregiver Satisfaction
CAHPS Hospice Survey results from bereaved family caregivers
Below Average
CMS CAHPS Hospice Star Rating
Care Hospice Services, Llc has received a 2-star quality rating from CMS, based on caregiver survey results. Families in Carmel, IN considering this hospice should review the detailed survey results below and discuss quality measures with the care team.
Emotional & Spiritual Support
How well the hospice team provided emotional and spiritual support
84% of caregivers gave a top rating for emotional & spiritual support, below the national average of 90%.
Treated with Respect
Whether the patient was treated with dignity and respect
86% of caregivers gave a top rating for treated with respect, below the national average of 90%.
Help with Symptoms
How well the hospice team managed pain and other symptoms
71% of caregivers gave a top rating for help with symptoms, below the national average of 74%.
Team Communication
How well the hospice team communicated with the family
77% of caregivers gave a top rating for team communication, below the national average of 81%.
Getting Timely Care
Whether the patient received help as soon as it was needed
69% of caregivers gave a top rating for getting timely care, below the national average of 77%.
Training for Family Caregivers
Whether sufficient training was provided to care for the patient
70% of caregivers gave a top rating for training for family caregivers, below the national average of 75%.
Overall Rating (9-10)
Percentage of caregivers rating the hospice 9 or 10 out of 10
74% of caregivers gave a top rating for overall rating (9-10), below the national average of 81%.
Would Recommend
Percentage of caregivers who would definitely recommend this hospice
76% of caregivers gave a top rating for would recommend, below the national average of 84%.
Source: CMS CAHPS Hospice Survey · Vertical markers indicate national average
Quality Process Measures
CMS hospice care quality indicators vs. national benchmarks
Treatment Preferences Documented
Patients whose treatment preferences were discussed and documented
98.9%
Natl: 99.5%
Beliefs & Values Addressed
Patients whose beliefs and values were addressed in the plan of care
93.1%
Natl: 98.3%
Pain Screening
Patients screened for pain upon hospice admission
97.1%
Natl: 98.3%
Comprehensive Pain Assessment
Patients with pain who received a comprehensive pain assessment
97.6%
Natl: 94.8%
Dyspnea Screening
Patients screened for shortness of breath upon admission
98.9%
Natl: 99.0%
Dyspnea Treatment
Patients with dyspnea who received treatment within 24 hours
86.7%
Natl: 97.4%
Opioid Bowel Regimen
Patients on opioids who were offered a bowel regimen
97.2%
Natl: 93.2%
Composite Process Score
Composite measure of all hospice care process quality measures
85.1%
Natl: 91.6%
Hospice Care Index
Composite quality score with 10 sub-measures
Overall HCI Score
National average: 8.8/10
Care Hospice Services, Llc's Hospice Care Index (HCI) score is 10 out of 10, above the national average of 8.8. This composite score reflects stronger-than-average performance across measures of nursing continuity, care transitions, and presence near death.
57.6% of Care Hospice Services, Llc's patients received visits from the hospice team in their final days of life, significantly above the national average of 47.9%. This is one of the most meaningful quality indicators — having the hospice team present during the final hours provides critical comfort to both patients and families.
Visits Near Death
Patients with visits in last 3 days of life
92.4%
Natl: 89.5%
Nurse Care Minutes
Average nurse care minutes per routine home care day
14.7
Natl: 13.4
Weekend Nursing
Percentage of skilled nursing minutes on weekends
4.5%
Natl: 9.2%
Gaps in Nursing Visits
Stays with gaps in skilled nursing visits
44.4%
Natl: 55.4%
Early Live Discharges
Patients discharged alive within 3 days
5.3%
Natl: 7.2%
Late Live Discharges
Patients discharged alive after enrollment
41.3%
Natl: 40%
Burdensome Transitions (Type 1)
Hospice-to-acute-care transitions near death
8%
Natl: 8%
Burdensome Transitions (Type 2)
Acute care admissions near death
1.3%
Natl: 2.3%
CHC/GIP Days
Continuous home care & general inpatient days as share of total
0%
Natl: 0.6%
Per-Beneficiary Spending
Average Medicare spending per hospice beneficiary
$24,863
Natl: $16,971
Patient Population
Primary diagnoses of hospice patients
Care Hospice Services, Llc's patient population is primarily composed of individuals with dementia (37%), followed by cardiovascular disease (23%), cancer (15%), respiratory disease (11%), other conditions (11%). Dementia care requires specialized communication techniques and behavioral support, which experienced hospice teams are trained to provide.
Care Settings
Where hospice care is delivered
Care Hospice Services, Llc delivers 43% of its care in patients' homes, with 28% in assisted living settings, 22% in nursing facility settings, 7% in skilled nursing settings. The significant proportion of facility-based care may reflect patients requiring higher levels of medical support or those without available home caregivers. The hospice serves an average of 67 patients per day.
Patient's Home
Assisted Living
Nursing Facility
Skilled Nursing
Doctors at Care Hospice Services, Llc
2 affiliated physicians
Patient Reviews
Reviews and ratings from patients
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Frequently Asked Questions
About Care Hospice Services, Llc
What is the CMS rating for Care Hospice Services, Llc?
Care Hospice Services, Llc has a 2-star quality rating from CMS based on the CAHPS Hospice Survey of bereaved family caregivers, which evaluates satisfaction across areas including symptom management, communication, and emotional support.
What conditions does Care Hospice Services, Llc primarily treat?
Care Hospice Services, Llc's patient population includes dementia (37%), cardiovascular disease (23%), cancer (15%), respiratory disease (11%), other conditions (11%). This reflects the hospice's experience managing these conditions.
Where does Care Hospice Services, Llc provide care?
Care Hospice Services, Llc provides care in patient's home (43%), assisted living (28%), nursing facility (22%), skilled nursing (7%).
How large is Care Hospice Services, Llc?
Care Hospice Services, Llc serves an average of 67 patients per day and covers 115 ZIP codes in its service area.
How many doctors are affiliated with Care Hospice Services, Llc?
2 physicians are affiliated with Care Hospice Services, Llc.
Data source: CMS Hospice Compare · CAHPS Hospice Survey ·