About Calcare Palliative Services
Hospice overview and quality summary
Calcare Palliative Services is a for-profit hospice care provider in Rancho Cucamonga, CA, serving patients and families in San Bernardino County and the surrounding area. Medicare certified since 2014, Calcare Palliative Services has provided 12 years of end-of-life and palliative care to the community.
Calcare Palliative Services serves an average of 20 patients per day, covering 26 ZIP codes across its service area. 97% of care is delivered in patients' homes, consistent with the hospice philosophy of enabling comfort care in familiar surroundings.
The facility's Hospice Care Index score is 9 out of 10, a composite measure of care quality and efficiency. 3 physicians are affiliated with this hospice.
When choosing hospice care in Rancho Cucamonga, CA, consider quality ratings, caregiver satisfaction surveys, the hospice's experience with your loved one's condition, and the service area. Since hospice care is typically delivered in the home, the responsiveness and availability of the care team are critical factors.
At a Glance
Caregiver Satisfaction
CAHPS Hospice Survey results from bereaved family caregivers
Emotional & Spiritual Support
How well the hospice team provided emotional and spiritual support
90% of caregivers gave a top rating for emotional & spiritual support, consistent with the national average of 90%.
Treated with Respect
Whether the patient was treated with dignity and respect
89% of caregivers gave a top rating for treated with respect, consistent with the national average of 90%.
Help with Symptoms
How well the hospice team managed pain and other symptoms
80% of caregivers gave Calcare Palliative Services a top rating for help with symptoms, above the national average of 74%.
Team Communication
How well the hospice team communicated with the family
79% of caregivers gave a top rating for team communication, consistent with the national average of 81%.
Getting Timely Care
Whether the patient received help as soon as it was needed
76% of caregivers gave a top rating for getting timely care, consistent with the national average of 77%.
Training for Family Caregivers
Whether sufficient training was provided to care for the patient
80% of caregivers gave Calcare Palliative Services a top rating for training for family caregivers, above the national average of 75%.
Overall Rating (9-10)
Percentage of caregivers rating the hospice 9 or 10 out of 10
80% of caregivers gave a top rating for overall rating (9-10), consistent with the national average of 81%.
Would Recommend
Percentage of caregivers who would definitely recommend this hospice
68% of caregivers gave a top rating for would recommend, below the national average of 84%.
Source: CMS CAHPS Hospice Survey · Vertical markers indicate national average
Quality Process Measures
CMS hospice care quality indicators vs. national benchmarks
Treatment Preferences Documented
Patients whose treatment preferences were discussed and documented
100.0%
Natl: 99.5%
Beliefs & Values Addressed
Patients whose beliefs and values were addressed in the plan of care
100.0%
Natl: 98.3%
Pain Screening
Patients screened for pain upon hospice admission
100.0%
Natl: 98.3%
Comprehensive Pain Assessment
Patients with pain who received a comprehensive pain assessment
97.3%
Natl: 94.8%
Dyspnea Screening
Patients screened for shortness of breath upon admission
100.0%
Natl: 99.0%
Dyspnea Treatment
Patients with dyspnea who received treatment within 24 hours
100.0%
Natl: 97.4%
Composite Process Score
Composite measure of all hospice care process quality measures
98.5%
Natl: 91.6%
Hospice Care Index
Composite quality score with 10 sub-measures
Overall HCI Score
National average: 8.8/10
Calcare Palliative Services's Hospice Care Index (HCI) score is 9 out of 10, above the national average of 8.8. This composite score reflects stronger-than-average performance across measures of nursing continuity, care transitions, and presence near death.
41.9% of Calcare Palliative Services's patients received visits from the hospice team in their final days of life, below the national average of 47.9%. Families may want to discuss end-of-life visit availability with this hospice.
Visits Near Death
Patients with visits in last 3 days of life
99%
Natl: 89.5%
Nurse Care Minutes
Average nurse care minutes per routine home care day
18.1
Natl: 13.4
Weekend Nursing
Percentage of skilled nursing minutes on weekends
8.8%
Natl: 9.2%
Gaps in Nursing Visits
Stays with gaps in skilled nursing visits
60.5%
Natl: 55.4%
Early Live Discharges
Patients discharged alive within 3 days
0%
Natl: 7.2%
Late Live Discharges
Patients discharged alive after enrollment
50%
Natl: 40%
Burdensome Transitions (Type 1)
Hospice-to-acute-care transitions near death
18.8%
Natl: 8%
Burdensome Transitions (Type 2)
Acute care admissions near death
0%
Natl: 2.3%
CHC/GIP Days
Continuous home care & general inpatient days as share of total
0%
Natl: 0.6%
Per-Beneficiary Spending
Average Medicare spending per hospice beneficiary
$21,091
Natl: $16,971
Patient Population
Primary diagnoses of hospice patients
Calcare Palliative Services's patient population is primarily composed of individuals with cardiovascular disease (26%), followed by cancer (26%), dementia (25%), other conditions (16%).
Care Settings
Where hospice care is delivered
Calcare Palliative Services delivers 97% of its care in patients' homes, with 3% in assisted living settings. The high proportion of home-based care aligns with the hospice philosophy of enabling patients to receive comfort care in familiar surroundings with family nearby. The hospice serves an average of 20 patients per day.
Patient's Home
Assisted Living
Doctors at Calcare Palliative Services
3 affiliated physicians
Patient Reviews
Reviews and ratings from patients
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Frequently Asked Questions
About Calcare Palliative Services
What is the CMS rating for Calcare Palliative Services?
Calcare Palliative Services does not currently have a CMS star rating available. Approximately 69% of hospice providers lack sufficient survey data for a star rating.
What conditions does Calcare Palliative Services primarily treat?
Calcare Palliative Services's patient population includes cardiovascular disease (26%), cancer (26%), dementia (25%), other conditions (16%). This reflects the hospice's experience managing these conditions.
Where does Calcare Palliative Services provide care?
Calcare Palliative Services provides care in patient's home (97%), assisted living (3%).
How large is Calcare Palliative Services?
Calcare Palliative Services serves an average of 20 patients per day and covers 26 ZIP codes in its service area.
How many doctors are affiliated with Calcare Palliative Services?
3 physicians are affiliated with Calcare Palliative Services.
Data source: CMS Hospice Compare · CAHPS Hospice Survey ·