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Hospice Care

Bst Home Health And Hospice

12455 Freedom Way, San Antonio, TX 78245

Non-Profit
17 Years Certified
30 Patients/Day

Contact Bst Home Health

(210) 838-6340Get Directions

12455 Freedom Way
San Antonio, TX 78245

About Bst Home Health And Hospice

Hospice overview and quality summary

Bst Home Health And Hospice is a nonprofit hospice care provider in San Antonio, TX, serving patients and families in Bexar County and the surrounding area. Medicare certified since 2009, Bst Home Health And Hospice has provided 17 years of end-of-life and palliative care to the community.

Bst Home Health And Hospice serves an average of 30 patients per day, covering 24 ZIP codes across its service area. 27% of care is delivered in patients' homes, consistent with the hospice philosophy of enabling comfort care in familiar surroundings.

The facility's Hospice Care Index score is 10 out of 10, a composite measure of care quality and efficiency. 3 physicians are affiliated with this hospice.

When choosing hospice care in San Antonio, TX, consider quality ratings, caregiver satisfaction surveys, the hospice's experience with your loved one's condition, and the service area. Since hospice care is typically delivered in the home, the responsiveness and availability of the care team are critical factors.

At a Glance

Star RatingNot Rated
OwnershipNon-Profit
Certified Since2009
CountyBexar
Avg Daily Census30 patients
Service Area24 ZIP codes
HCI Score10/10
Affiliated Doctors3

Caregiver Satisfaction

CAHPS Hospice Survey results from bereaved family caregivers

Emotional & Spiritual Support

How well the hospice team provided emotional and spiritual support

Below Average
83%

83% of caregivers gave a top rating for emotional & spiritual support, below the national average of 90%.

Treated with Respect

Whether the patient was treated with dignity and respect

Below Average
84%

84% of caregivers gave a top rating for treated with respect, below the national average of 90%.

Help with Symptoms

How well the hospice team managed pain and other symptoms

Below Average
68%

68% of caregivers gave a top rating for help with symptoms, below the national average of 74%.

Team Communication

How well the hospice team communicated with the family

Below Average
64%

64% of caregivers gave a top rating for team communication, below the national average of 81%.

Getting Timely Care

Whether the patient received help as soon as it was needed

Below Average
65%

65% of caregivers gave a top rating for getting timely care, below the national average of 77%.

Overall Rating (9-10)

Percentage of caregivers rating the hospice 9 or 10 out of 10

Below Average
66%

66% of caregivers gave a top rating for overall rating (9-10), below the national average of 81%.

Would Recommend

Percentage of caregivers who would definitely recommend this hospice

Below Average
75%

75% of caregivers gave a top rating for would recommend, below the national average of 84%.

Source: CMS CAHPS Hospice Survey · Vertical markers indicate national average

Quality Process Measures

CMS hospice care quality indicators vs. national benchmarks

Treatment Preferences Documented

Patients whose treatment preferences were discussed and documented

100.0%

Natl: 99.5%

Average

Beliefs & Values Addressed

Patients whose beliefs and values were addressed in the plan of care

100.0%

Natl: 98.3%

Average

Pain Screening

Patients screened for pain upon hospice admission

98.5%

Natl: 98.3%

Average

Comprehensive Pain Assessment

Patients with pain who received a comprehensive pain assessment

100.0%

Natl: 94.8%

Above Average

Dyspnea Screening

Patients screened for shortness of breath upon admission

100.0%

Natl: 99.0%

Average

Dyspnea Treatment

Patients with dyspnea who received treatment within 24 hours

100.0%

Natl: 97.4%

Above Average

Composite Process Score

Composite measure of all hospice care process quality measures

98.5%

Natl: 91.6%

Above Average

Hospice Care Index

Composite quality score with 10 sub-measures

10/10

Overall HCI Score

National average: 8.8/10

Bst Home Health And Hospice's Hospice Care Index (HCI) score is 10 out of 10, above the national average of 8.8. This composite score reflects stronger-than-average performance across measures of nursing continuity, care transitions, and presence near death.

72.6% of Bst Home Health And Hospice's patients received visits from the hospice team in their final days of life, significantly above the national average of 47.9%. This is one of the most meaningful quality indicators — having the hospice team present during the final hours provides critical comfort to both patients and families.

Visits Near Death

Patients with visits in last 3 days of life

95%

Natl: 89.5%

61th pctl

Nurse Care Minutes

Average nurse care minutes per routine home care day

9.6

Natl: 13.4

21th pctl

Weekend Nursing

Percentage of skilled nursing minutes on weekends

9.8%

Natl: 9.2%

68th pctl

Gaps in Nursing Visits

Stays with gaps in skilled nursing visits

75.7%

Natl: 55.4%

82th pctl

Early Live Discharges

Patients discharged alive within 3 days

11.5%

Natl: 7.2%

81th pctl

Late Live Discharges

Patients discharged alive after enrollment

57.7%

Natl: 40%

91th pctl

Burdensome Transitions (Type 1)

Hospice-to-acute-care transitions near death

0%

Natl: 8%

19th pctl

Burdensome Transitions (Type 2)

Acute care admissions near death

0%

Natl: 2.3%

45th pctl

CHC/GIP Days

Continuous home care & general inpatient days as share of total

0%

Natl: 0.6%

52th pctl

Per-Beneficiary Spending

Average Medicare spending per hospice beneficiary

$19,571

Natl: $16,971

58th pctl

Patient Population

Primary diagnoses of hospice patients

Bst Home Health And Hospice's patient population is primarily composed of individuals with dementia (39%), followed by cancer (26%), cardiovascular disease (19%). Dementia care requires specialized communication techniques and behavioral support, which experienced hospice teams are trained to provide.

Dementia39%
Cancer26%
Cardiovascular Disease19%

Care Settings

Where hospice care is delivered

Bst Home Health And Hospice delivers 27% of its care in patients' homes, with 42% in assisted living settings, 32% in skilled nursing settings. The significant proportion of facility-based care may reflect patients requiring higher levels of medical support or those without available home caregivers. The hospice serves an average of 30 patients per day.

Assisted Living

42%

Skilled Nursing

32%

Patient's Home

27%

Patient Reviews

Reviews and ratings from patients

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Frequently Asked Questions

About Bst Home Health And Hospice

What is the CMS rating for Bst Home Health And Hospice?

Bst Home Health And Hospice does not currently have a CMS star rating available. Approximately 69% of hospice providers lack sufficient survey data for a star rating.

What conditions does Bst Home Health And Hospice primarily treat?

Bst Home Health And Hospice's patient population includes dementia (39%), cancer (26%), cardiovascular disease (19%). This reflects the hospice's experience managing these conditions.

Where does Bst Home Health And Hospice provide care?

Bst Home Health And Hospice provides care in assisted living (42%), skilled nursing (32%), patient's home (27%).

How large is Bst Home Health And Hospice?

Bst Home Health And Hospice serves an average of 30 patients per day and covers 24 ZIP codes in its service area.

How many doctors are affiliated with Bst Home Health And Hospice?

3 physicians are affiliated with Bst Home Health And Hospice.

Data source: CMS Hospice Compare · CAHPS Hospice Survey ·