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Hospice Care

Brookestone Home Health & Hospice

Average3-Star CMS Rating

3701 Ave D Suite 2204, Scottsbluff, NE 69361

Non-Profit
37 Years Certified
18 Patients/Day

Contact Brookestone Home Health

(308) 630-1149Get Directions

3701 Ave D Suite 2204
Scottsbluff, NE 69361

About Brookestone Home Health & Hospice

Hospice overview and quality summary

Brookestone Home Health & Hospice is a nonprofit hospice care provider in Scottsbluff, NE, serving patients and families in Scotts Bluff County and the surrounding area. Medicare certified since 1989, Brookestone Home Health & Hospice has provided 37 years of end-of-life and palliative care to the community.

Brookestone Home Health & Hospice serves an average of 18 patients per day, covering 24 ZIP codes across its service area. 67% of care is delivered in patients' homes, consistent with the hospice philosophy of enabling comfort care in familiar surroundings.

CMS has assigned Brookestone Home Health & Hospice a 3-star quality rating based on caregiver survey feedback, indicating average satisfaction with the hospice's care. The facility's Hospice Care Index score is 10 out of 10, a composite measure of care quality and efficiency. 19 physicians are affiliated with this hospice.

When choosing hospice care in Scottsbluff, NE, consider quality ratings, caregiver satisfaction surveys, the hospice's experience with your loved one's condition, and the service area. Since hospice care is typically delivered in the home, the responsiveness and availability of the care team are critical factors.

At a Glance

Star Rating3/5 Stars
OwnershipNon-Profit
Certified Since1989
CountyScotts Bluff
Avg Daily Census18 patients
Service Area24 ZIP codes
HCI Score10/10
Affiliated Doctors19

Caregiver Satisfaction

CAHPS Hospice Survey results from bereaved family caregivers

3of 5

Average

CMS CAHPS Hospice Star Rating

Brookestone Home Health & Hospice has received a 3-star quality rating from CMS, based on the CAHPS Hospice Survey. This average rating reflects caregiver satisfaction across communication, symptom management, timely care, and emotional support. CMS publishes these ratings to help families in Scottsbluff, NE compare hospice providers.

Emotional & Spiritual Support

How well the hospice team provided emotional and spiritual support

Below Average
83%

83% of caregivers gave a top rating for emotional & spiritual support, below the national average of 90%.

Treated with Respect

Whether the patient was treated with dignity and respect

Average
92%

92% of caregivers gave a top rating for treated with respect, consistent with the national average of 90%.

Help with Symptoms

How well the hospice team managed pain and other symptoms

Average
76%

76% of caregivers gave a top rating for help with symptoms, consistent with the national average of 74%.

Team Communication

How well the hospice team communicated with the family

Average
82%

82% of caregivers gave a top rating for team communication, consistent with the national average of 81%.

Getting Timely Care

Whether the patient received help as soon as it was needed

Average
77%

77% of caregivers gave a top rating for getting timely care, consistent with the national average of 77%.

Training for Family Caregivers

Whether sufficient training was provided to care for the patient

Above Average
83%

83% of caregivers gave Brookestone Home Health & Hospice a top rating for training for family caregivers, above the national average of 75%.

Overall Rating (9-10)

Percentage of caregivers rating the hospice 9 or 10 out of 10

Average
82%

82% of caregivers gave a top rating for overall rating (9-10), consistent with the national average of 81%.

Would Recommend

Percentage of caregivers who would definitely recommend this hospice

Average
83%

83% of caregivers gave a top rating for would recommend, consistent with the national average of 84%.

Source: CMS CAHPS Hospice Survey · Vertical markers indicate national average

Hospice Care Index

Composite quality score with 10 sub-measures

10/10

Overall HCI Score

National average: 8.8/10

Brookestone Home Health & Hospice's Hospice Care Index (HCI) score is 10 out of 10, above the national average of 8.8. This composite score reflects stronger-than-average performance across measures of nursing continuity, care transitions, and presence near death.

65.1% of Brookestone Home Health & Hospice's patients received visits from the hospice team in their final days of life, significantly above the national average of 47.9%. This is one of the most meaningful quality indicators — having the hospice team present during the final hours provides critical comfort to both patients and families.

Visits Near Death

Patients with visits in last 3 days of life

96.3%

Natl: 89.5%

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Nurse Care Minutes

Average nurse care minutes per routine home care day

16.1

Natl: 13.4

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Weekend Nursing

Percentage of skilled nursing minutes on weekends

12.8%

Natl: 9.2%

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Gaps in Nursing Visits

Stays with gaps in skilled nursing visits

15.6%

Natl: 55.4%

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Early Live Discharges

Patients discharged alive within 3 days

8.8%

Natl: 7.2%

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Late Live Discharges

Patients discharged alive after enrollment

17.6%

Natl: 40%

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Burdensome Transitions (Type 1)

Hospice-to-acute-care transitions near death

0%

Natl: 8%

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Burdensome Transitions (Type 2)

Acute care admissions near death

0%

Natl: 2.3%

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CHC/GIP Days

Continuous home care & general inpatient days as share of total

0.1%

Natl: 0.6%

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Per-Beneficiary Spending

Average Medicare spending per hospice beneficiary

$5,585

Natl: $16,971

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Patient Population

Primary diagnoses of hospice patients

Brookestone Home Health & Hospice's patient population is primarily composed of individuals with cancer (39%), followed by cardiovascular disease (20%), dementia (17%), respiratory disease (13%), other conditions (8%). While cancer has historically been the most common hospice diagnosis, the proportion of non-cancer patients has grown substantially over the past decade.

Cancer39%
Cardiovascular Disease20%
Dementia17%
Respiratory Disease13%
Other Conditions8%

Care Settings

Where hospice care is delivered

Brookestone Home Health & Hospice delivers 67% of its care in patients' homes, with 22% in nursing facility settings, 6% in skilled nursing settings, 2% in hospital settings, 1% in assisted living settings. The hospice serves an average of 18 patients per day.

Patient's Home

67%

Nursing Facility

22%

Skilled Nursing

6%

Hospital

2%

Assisted Living

1%

Patient Reviews

Reviews and ratings from patients

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Frequently Asked Questions

About Brookestone Home Health & Hospice

What is the CMS rating for Brookestone Home Health & Hospice?

Brookestone Home Health & Hospice has a 3-star quality rating from CMS based on the CAHPS Hospice Survey of bereaved family caregivers, which evaluates satisfaction across areas including symptom management, communication, and emotional support.

What conditions does Brookestone Home Health & Hospice primarily treat?

Brookestone Home Health & Hospice's patient population includes cancer (39%), cardiovascular disease (20%), dementia (17%), respiratory disease (13%), other conditions (8%). This reflects the hospice's experience managing these conditions.

Where does Brookestone Home Health & Hospice provide care?

Brookestone Home Health & Hospice provides care in patient's home (67%), nursing facility (22%), skilled nursing (6%), hospital (2%), assisted living (1%).

How large is Brookestone Home Health & Hospice?

Brookestone Home Health & Hospice serves an average of 18 patients per day and covers 24 ZIP codes in its service area.

How many doctors are affiliated with Brookestone Home Health & Hospice?

19 physicians are affiliated with Brookestone Home Health & Hospice.

Data source: CMS Hospice Compare · CAHPS Hospice Survey ·