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Hospice Care

Bristol Hospice - Eastern Missouri

Average3-Star CMS Rating

10754 Indian Head Industrial Blvd, Saint Louis, MO 63132

For-Profit
20 Years Certified
79 Patients/Day

Contact Bristol Hospice -

(314) 962-4673Get Directions

10754 Indian Head Industrial Blvd
Saint Louis, MO 63132

About Bristol Hospice - Eastern Missouri

Hospice overview and quality summary

Bristol Hospice - Eastern Missouri is a for-profit hospice care provider in Saint Louis, MO, serving patients and families in St. Louis County and the surrounding area. Medicare certified since 2006, Bristol Hospice - Eastern Missouri has provided 20 years of end-of-life and palliative care to the community.

Bristol Hospice - Eastern Missouri serves an average of 79 patients per day, covering 80 ZIP codes across its service area. 36% of care is delivered in patients' homes, consistent with the hospice philosophy of enabling comfort care in familiar surroundings.

CMS has assigned Bristol Hospice - Eastern Missouri a 3-star quality rating based on caregiver survey feedback, indicating average satisfaction with the hospice's care. The facility's Hospice Care Index score is 9 out of 10, a composite measure of care quality and efficiency. 5 physicians are affiliated with this hospice.

When choosing hospice care in Saint Louis, MO, consider quality ratings, caregiver satisfaction surveys, the hospice's experience with your loved one's condition, and the service area. Since hospice care is typically delivered in the home, the responsiveness and availability of the care team are critical factors.

At a Glance

Star Rating3/5 Stars
OwnershipFor-Profit
Certified Since2006
CountySt. Louis
Avg Daily Census79 patients
Service Area80 ZIP codes
HCI Score9/10
Affiliated Doctors5

Caregiver Satisfaction

CAHPS Hospice Survey results from bereaved family caregivers

3of 5

Average

CMS CAHPS Hospice Star Rating

Bristol Hospice - Eastern Missouri has received a 3-star quality rating from CMS, based on the CAHPS Hospice Survey. This average rating reflects caregiver satisfaction across communication, symptom management, timely care, and emotional support. CMS publishes these ratings to help families in Saint Louis, MO compare hospice providers.

Emotional & Spiritual Support

How well the hospice team provided emotional and spiritual support

Average
89%

89% of caregivers gave a top rating for emotional & spiritual support, consistent with the national average of 90%.

Treated with Respect

Whether the patient was treated with dignity and respect

Average
88%

88% of caregivers gave a top rating for treated with respect, consistent with the national average of 90%.

Help with Symptoms

How well the hospice team managed pain and other symptoms

Below Average
71%

71% of caregivers gave a top rating for help with symptoms, below the national average of 74%.

Team Communication

How well the hospice team communicated with the family

Below Average
76%

76% of caregivers gave a top rating for team communication, below the national average of 81%.

Getting Timely Care

Whether the patient received help as soon as it was needed

Average
79%

79% of caregivers gave a top rating for getting timely care, consistent with the national average of 77%.

Training for Family Caregivers

Whether sufficient training was provided to care for the patient

Average
76%

76% of caregivers gave a top rating for training for family caregivers, consistent with the national average of 75%.

Overall Rating (9-10)

Percentage of caregivers rating the hospice 9 or 10 out of 10

Below Average
75%

75% of caregivers gave a top rating for overall rating (9-10), below the national average of 81%.

Would Recommend

Percentage of caregivers who would definitely recommend this hospice

Below Average
75%

75% of caregivers gave a top rating for would recommend, below the national average of 84%.

Source: CMS CAHPS Hospice Survey · Vertical markers indicate national average

Quality Process Measures

CMS hospice care quality indicators vs. national benchmarks

Treatment Preferences Documented

Patients whose treatment preferences were discussed and documented

100.0%

Natl: 99.5%

Average

Beliefs & Values Addressed

Patients whose beliefs and values were addressed in the plan of care

100.0%

Natl: 98.3%

Average

Pain Screening

Patients screened for pain upon hospice admission

99.6%

Natl: 98.3%

Average

Comprehensive Pain Assessment

Patients with pain who received a comprehensive pain assessment

100.0%

Natl: 94.8%

Above Average

Dyspnea Screening

Patients screened for shortness of breath upon admission

100.0%

Natl: 99.0%

Average

Dyspnea Treatment

Patients with dyspnea who received treatment within 24 hours

100.0%

Natl: 97.4%

Above Average

Opioid Bowel Regimen

Patients on opioids who were offered a bowel regimen

100.0%

Natl: 93.2%

Above Average

Composite Process Score

Composite measure of all hospice care process quality measures

99.6%

Natl: 91.6%

Above Average

Hospice Care Index

Composite quality score with 10 sub-measures

9/10

Overall HCI Score

National average: 8.8/10

Bristol Hospice - Eastern Missouri's Hospice Care Index (HCI) score is 9 out of 10, above the national average of 8.8. This composite score reflects stronger-than-average performance across measures of nursing continuity, care transitions, and presence near death.

52.8% of Bristol Hospice - Eastern Missouri's patients received visits from the hospice team in their final days of life, consistent with the national average of 47.9%. Presence during the final days reflects the hospice's commitment to supporting families when it matters most.

Visits Near Death

Patients with visits in last 3 days of life

93%

Natl: 89.5%

46th pctl

Nurse Care Minutes

Average nurse care minutes per routine home care day

11.1

Natl: 13.4

37th pctl

Weekend Nursing

Percentage of skilled nursing minutes on weekends

8.4%

Natl: 9.2%

56th pctl

Gaps in Nursing Visits

Stays with gaps in skilled nursing visits

47%

Natl: 55.4%

42th pctl

Early Live Discharges

Patients discharged alive within 3 days

8%

Natl: 7.2%

61th pctl

Late Live Discharges

Patients discharged alive after enrollment

38.6%

Natl: 40%

55th pctl

Burdensome Transitions (Type 1)

Hospice-to-acute-care transitions near death

22.7%

Natl: 8%

96th pctl

Burdensome Transitions (Type 2)

Acute care admissions near death

1.1%

Natl: 2.3%

51th pctl

CHC/GIP Days

Continuous home care & general inpatient days as share of total

0%

Natl: 0.6%

52th pctl

Per-Beneficiary Spending

Average Medicare spending per hospice beneficiary

$18,277

Natl: $16,971

52th pctl

Patient Population

Primary diagnoses of hospice patients

Bristol Hospice - Eastern Missouri's patient population is primarily composed of individuals with dementia (51%), followed by cancer (16%), other conditions (14%), cardiovascular disease (11%), stroke (6%), respiratory disease (5%). Dementia care requires specialized communication techniques and behavioral support, which experienced hospice teams are trained to provide.

Dementia51%
Cancer16%
Other Conditions14%
Cardiovascular Disease11%
Stroke6%
Respiratory Disease5%

Care Settings

Where hospice care is delivered

Bristol Hospice - Eastern Missouri delivers 36% of its care in patients' homes, with 41% in assisted living settings, 23% in nursing facility settings. The significant proportion of facility-based care may reflect patients requiring higher levels of medical support or those without available home caregivers. The hospice serves an average of 79 patients per day.

Assisted Living

41%

Patient's Home

36%

Nursing Facility

23%

Patient Reviews

Reviews and ratings from patients

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Frequently Asked Questions

About Bristol Hospice - Eastern Missouri

What is the CMS rating for Bristol Hospice - Eastern Missouri?

Bristol Hospice - Eastern Missouri has a 3-star quality rating from CMS based on the CAHPS Hospice Survey of bereaved family caregivers, which evaluates satisfaction across areas including symptom management, communication, and emotional support.

What conditions does Bristol Hospice - Eastern Missouri primarily treat?

Bristol Hospice - Eastern Missouri's patient population includes dementia (51%), cancer (16%), other conditions (14%), cardiovascular disease (11%), stroke (6%), respiratory disease (5%). This reflects the hospice's experience managing these conditions.

Where does Bristol Hospice - Eastern Missouri provide care?

Bristol Hospice - Eastern Missouri provides care in assisted living (41%), patient's home (36%), nursing facility (23%).

How large is Bristol Hospice - Eastern Missouri?

Bristol Hospice - Eastern Missouri serves an average of 79 patients per day and covers 80 ZIP codes in its service area.

How many doctors are affiliated with Bristol Hospice - Eastern Missouri?

5 physicians are affiliated with Bristol Hospice - Eastern Missouri.

Data source: CMS Hospice Compare · CAHPS Hospice Survey ·