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Hospice Care

Bristol Hospice - East Bay

5820 Stoneridge Mall Road, Pleasanton, CA 94588

For-Profit
10 Years Certified
106 Patients/Day

Contact Bristol Hospice -

(925) 446-4004Get Directions

5820 Stoneridge Mall Road
Pleasanton, CA 94588

About Bristol Hospice - East Bay

Hospice overview and quality summary

Bristol Hospice - East Bay is a for-profit hospice care provider in Pleasanton, CA, serving patients and families in Alameda County and the surrounding area. Medicare certified since 2016, Bristol Hospice - East Bay has provided 10 years of end-of-life and palliative care to the community.

Bristol Hospice - East Bay serves an average of 106 patients per day, covering 146 ZIP codes across its service area. 45% of care is delivered in patients' homes, consistent with the hospice philosophy of enabling comfort care in familiar surroundings.

The facility's Hospice Care Index score is 10 out of 10, a composite measure of care quality and efficiency. 20 physicians are affiliated with this hospice.

When choosing hospice care in Pleasanton, CA, consider quality ratings, caregiver satisfaction surveys, the hospice's experience with your loved one's condition, and the service area. Since hospice care is typically delivered in the home, the responsiveness and availability of the care team are critical factors.

At a Glance

Star RatingNot Rated
OwnershipFor-Profit
Certified Since2016
CountyAlameda
Avg Daily Census106 patients
Service Area146 ZIP codes
HCI Score10/10
Affiliated Doctors20

Caregiver Satisfaction

CAHPS Hospice Survey results from bereaved family caregivers

Emotional & Spiritual Support

How well the hospice team provided emotional and spiritual support

Average
90%

90% of caregivers gave a top rating for emotional & spiritual support, consistent with the national average of 90%.

Treated with Respect

Whether the patient was treated with dignity and respect

Average
88%

88% of caregivers gave a top rating for treated with respect, consistent with the national average of 90%.

Help with Symptoms

How well the hospice team managed pain and other symptoms

Average
74%

74% of caregivers gave a top rating for help with symptoms, consistent with the national average of 74%.

Team Communication

How well the hospice team communicated with the family

Average
82%

82% of caregivers gave a top rating for team communication, consistent with the national average of 81%.

Getting Timely Care

Whether the patient received help as soon as it was needed

Below Average
66%

66% of caregivers gave a top rating for getting timely care, below the national average of 77%.

Training for Family Caregivers

Whether sufficient training was provided to care for the patient

Average
75%

75% of caregivers gave a top rating for training for family caregivers, consistent with the national average of 75%.

Overall Rating (9-10)

Percentage of caregivers rating the hospice 9 or 10 out of 10

Below Average
78%

78% of caregivers gave a top rating for overall rating (9-10), below the national average of 81%.

Would Recommend

Percentage of caregivers who would definitely recommend this hospice

Average
83%

83% of caregivers gave a top rating for would recommend, consistent with the national average of 84%.

Source: CMS CAHPS Hospice Survey · Vertical markers indicate national average

Quality Process Measures

CMS hospice care quality indicators vs. national benchmarks

Treatment Preferences Documented

Patients whose treatment preferences were discussed and documented

100.0%

Natl: 99.5%

Average

Beliefs & Values Addressed

Patients whose beliefs and values were addressed in the plan of care

100.0%

Natl: 98.3%

Average

Pain Screening

Patients screened for pain upon hospice admission

100.0%

Natl: 98.3%

Average

Comprehensive Pain Assessment

Patients with pain who received a comprehensive pain assessment

100.0%

Natl: 94.8%

Above Average

Dyspnea Screening

Patients screened for shortness of breath upon admission

99.8%

Natl: 99.0%

Average

Dyspnea Treatment

Patients with dyspnea who received treatment within 24 hours

100.0%

Natl: 97.4%

Above Average

Opioid Bowel Regimen

Patients on opioids who were offered a bowel regimen

100.0%

Natl: 93.2%

Above Average

Composite Process Score

Composite measure of all hospice care process quality measures

99.8%

Natl: 91.6%

Above Average

Hospice Care Index

Composite quality score with 10 sub-measures

10/10

Overall HCI Score

National average: 8.8/10

Bristol Hospice - East Bay's Hospice Care Index (HCI) score is 10 out of 10, above the national average of 8.8. This composite score reflects stronger-than-average performance across measures of nursing continuity, care transitions, and presence near death.

50.4% of Bristol Hospice - East Bay's patients received visits from the hospice team in their final days of life, consistent with the national average of 47.9%. Presence during the final days reflects the hospice's commitment to supporting families when it matters most.

Visits Near Death

Patients with visits in last 3 days of life

97%

Natl: 89.5%

79th pctl

Nurse Care Minutes

Average nurse care minutes per routine home care day

15.5

Natl: 13.4

79th pctl

Weekend Nursing

Percentage of skilled nursing minutes on weekends

8.3%

Natl: 9.2%

54th pctl

Gaps in Nursing Visits

Stays with gaps in skilled nursing visits

46.2%

Natl: 55.4%

41th pctl

Early Live Discharges

Patients discharged alive within 3 days

9.9%

Natl: 7.2%

73th pctl

Late Live Discharges

Patients discharged alive after enrollment

32.4%

Natl: 40%

38th pctl

Burdensome Transitions (Type 1)

Hospice-to-acute-care transitions near death

8.5%

Natl: 8%

57th pctl

Burdensome Transitions (Type 2)

Acute care admissions near death

4.9%

Natl: 2.3%

89th pctl

CHC/GIP Days

Continuous home care & general inpatient days as share of total

0.2%

Natl: 0.6%

74th pctl

Per-Beneficiary Spending

Average Medicare spending per hospice beneficiary

$24,604

Natl: $16,971

80th pctl

Patient Population

Primary diagnoses of hospice patients

Bristol Hospice - East Bay's patient population is primarily composed of individuals with stroke (32%), followed by cancer (20%), dementia (17%), cardiovascular disease (15%), other conditions (10%), respiratory disease (6%).

Stroke32%
Cancer20%
Dementia17%
Cardiovascular Disease15%
Other Conditions10%
Respiratory Disease6%

Care Settings

Where hospice care is delivered

Bristol Hospice - East Bay delivers 45% of its care in patients' homes, with 38% in assisted living settings, 16% in nursing facility settings. The significant proportion of facility-based care may reflect patients requiring higher levels of medical support or those without available home caregivers. The hospice serves an average of 106 patients per day.

Patient's Home

45%

Assisted Living

38%

Nursing Facility

16%

Patient Reviews

Reviews and ratings from patients

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Frequently Asked Questions

About Bristol Hospice - East Bay

What is the CMS rating for Bristol Hospice - East Bay?

Bristol Hospice - East Bay does not currently have a CMS star rating available. Approximately 69% of hospice providers lack sufficient survey data for a star rating.

What conditions does Bristol Hospice - East Bay primarily treat?

Bristol Hospice - East Bay's patient population includes stroke (32%), cancer (20%), dementia (17%), cardiovascular disease (15%), other conditions (10%), respiratory disease (6%). This reflects the hospice's experience managing these conditions.

Where does Bristol Hospice - East Bay provide care?

Bristol Hospice - East Bay provides care in patient's home (45%), assisted living (38%), nursing facility (16%).

How large is Bristol Hospice - East Bay?

Bristol Hospice - East Bay serves an average of 106 patients per day and covers 146 ZIP codes in its service area.

How many doctors are affiliated with Bristol Hospice - East Bay?

20 physicians are affiliated with Bristol Hospice - East Bay.

Data source: CMS Hospice Compare · CAHPS Hospice Survey ·