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Hospice Care

Big Sky Hospice

Average3-Star CMS Rating

1900 South Reserve Street, Missoula, MT 59801

Other
24 Years Certified
65 Patients/Day

Contact Big Sky Hospice

(406) 543-4408Get Directions

1900 South Reserve Street
Missoula, MT 59801

About Big Sky Hospice

Hospice overview and quality summary

Big Sky Hospice is an hospice care provider in Missoula, MT, serving patients and families in Missoula County and the surrounding area. Medicare certified since 2002, Big Sky Hospice has provided 24 years of end-of-life and palliative care to the community.

Big Sky Hospice serves an average of 65 patients per day, covering 24 ZIP codes across its service area. 38% of care is delivered in patients' homes, consistent with the hospice philosophy of enabling comfort care in familiar surroundings.

CMS has assigned Big Sky Hospice a 3-star quality rating based on caregiver survey feedback, indicating average satisfaction with the hospice's care. The facility's Hospice Care Index score is 8 out of 10, a composite measure of care quality and efficiency.

When choosing hospice care in Missoula, MT, consider quality ratings, caregiver satisfaction surveys, the hospice's experience with your loved one's condition, and the service area. Since hospice care is typically delivered in the home, the responsiveness and availability of the care team are critical factors.

At a Glance

Star Rating3/5 Stars
OwnershipOther
Certified Since2002
CountyMissoula
Avg Daily Census65 patients
Service Area24 ZIP codes
HCI Score8/10

Caregiver Satisfaction

CAHPS Hospice Survey results from bereaved family caregivers

3of 5

Average

CMS CAHPS Hospice Star Rating

Big Sky Hospice has received a 3-star quality rating from CMS, based on the CAHPS Hospice Survey. This average rating reflects caregiver satisfaction across communication, symptom management, timely care, and emotional support. CMS publishes these ratings to help families in Missoula, MT compare hospice providers.

Emotional & Spiritual Support

How well the hospice team provided emotional and spiritual support

Above Average
93%

93% of caregivers gave Big Sky Hospice a top rating for emotional & spiritual support, above the national average of 90%.

Treated with Respect

Whether the patient was treated with dignity and respect

Average
92%

92% of caregivers gave a top rating for treated with respect, consistent with the national average of 90%.

Help with Symptoms

How well the hospice team managed pain and other symptoms

Below Average
69%

69% of caregivers gave a top rating for help with symptoms, below the national average of 74%.

Team Communication

How well the hospice team communicated with the family

Average
79%

79% of caregivers gave a top rating for team communication, consistent with the national average of 81%.

Getting Timely Care

Whether the patient received help as soon as it was needed

Below Average
70%

70% of caregivers gave a top rating for getting timely care, below the national average of 77%.

Training for Family Caregivers

Whether sufficient training was provided to care for the patient

Below Average
69%

69% of caregivers gave a top rating for training for family caregivers, below the national average of 75%.

Overall Rating (9-10)

Percentage of caregivers rating the hospice 9 or 10 out of 10

Average
82%

82% of caregivers gave a top rating for overall rating (9-10), consistent with the national average of 81%.

Would Recommend

Percentage of caregivers who would definitely recommend this hospice

Average
86%

86% of caregivers gave a top rating for would recommend, consistent with the national average of 84%.

Source: CMS CAHPS Hospice Survey · Vertical markers indicate national average

Quality Process Measures

CMS hospice care quality indicators vs. national benchmarks

Treatment Preferences Documented

Patients whose treatment preferences were discussed and documented

100.0%

Natl: 99.5%

Average

Beliefs & Values Addressed

Patients whose beliefs and values were addressed in the plan of care

99.0%

Natl: 98.3%

Average

Pain Screening

Patients screened for pain upon hospice admission

99.5%

Natl: 98.3%

Average

Comprehensive Pain Assessment

Patients with pain who received a comprehensive pain assessment

99.1%

Natl: 94.8%

Above Average

Dyspnea Screening

Patients screened for shortness of breath upon admission

99.0%

Natl: 99.0%

Average

Dyspnea Treatment

Patients with dyspnea who received treatment within 24 hours

100.0%

Natl: 97.4%

Above Average

Opioid Bowel Regimen

Patients on opioids who were offered a bowel regimen

100.0%

Natl: 93.2%

Above Average

Composite Process Score

Composite measure of all hospice care process quality measures

98.4%

Natl: 91.6%

Above Average

Hospice Care Index

Composite quality score with 10 sub-measures

8/10

Overall HCI Score

National average: 8.8/10

Big Sky Hospice's Hospice Care Index (HCI) score is 8 out of 10, below the national average of 8.8. The HCI evaluates hospices on nursing visit continuity, care transitions, spending efficiency, and presence in the final days.

62.4% of Big Sky Hospice's patients received visits from the hospice team in their final days of life, significantly above the national average of 47.9%. This is one of the most meaningful quality indicators — having the hospice team present during the final hours provides critical comfort to both patients and families.

Visits Near Death

Patients with visits in last 3 days of life

92.4%

Natl: 89.5%

42th pctl

Nurse Care Minutes

Average nurse care minutes per routine home care day

11.2

Natl: 13.4

38th pctl

Weekend Nursing

Percentage of skilled nursing minutes on weekends

6.2%

Natl: 9.2%

29th pctl

Gaps in Nursing Visits

Stays with gaps in skilled nursing visits

80.5%

Natl: 55.4%

87th pctl

Early Live Discharges

Patients discharged alive within 3 days

3.1%

Natl: 7.2%

28th pctl

Late Live Discharges

Patients discharged alive after enrollment

43.8%

Natl: 40%

70th pctl

Burdensome Transitions (Type 1)

Hospice-to-acute-care transitions near death

3.1%

Natl: 8%

28th pctl

Burdensome Transitions (Type 2)

Acute care admissions near death

6.3%

Natl: 2.3%

94th pctl

CHC/GIP Days

Continuous home care & general inpatient days as share of total

0%

Natl: 0.6%

52th pctl

Per-Beneficiary Spending

Average Medicare spending per hospice beneficiary

$17,559

Natl: $16,971

48th pctl

Patient Population

Primary diagnoses of hospice patients

Big Sky Hospice's patient population is primarily composed of individuals with cardiovascular disease (26%), followed by dementia (23%), cancer (23%), respiratory disease (14%), other conditions (11%), stroke (7%).

Cardiovascular Disease26%
Dementia23%
Cancer23%
Respiratory Disease14%
Other Conditions11%
Stroke7%

Care Settings

Where hospice care is delivered

Big Sky Hospice delivers 38% of its care in patients' homes, with 59% in assisted living settings, 2% in skilled nursing settings. The significant proportion of facility-based care may reflect patients requiring higher levels of medical support or those without available home caregivers. The hospice serves an average of 65 patients per day.

Assisted Living

59%

Patient's Home

38%

Skilled Nursing

2%

Patient Reviews

Reviews and ratings from patients

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Frequently Asked Questions

About Big Sky Hospice

What is the CMS rating for Big Sky Hospice?

Big Sky Hospice has a 3-star quality rating from CMS based on the CAHPS Hospice Survey of bereaved family caregivers, which evaluates satisfaction across areas including symptom management, communication, and emotional support.

What conditions does Big Sky Hospice primarily treat?

Big Sky Hospice's patient population includes cardiovascular disease (26%), dementia (23%), cancer (23%), respiratory disease (14%), other conditions (11%), stroke (7%). This reflects the hospice's experience managing these conditions.

Where does Big Sky Hospice provide care?

Big Sky Hospice provides care in assisted living (59%), patient's home (38%), skilled nursing (2%).

How large is Big Sky Hospice?

Big Sky Hospice serves an average of 65 patients per day and covers 24 ZIP codes in its service area.

How many doctors are affiliated with Big Sky Hospice?

Affiliated physician data is not currently available for Big Sky Hospice.

Data source: CMS Hospice Compare · CAHPS Hospice Survey ·