About Avow Hospice Inc
Hospice overview and quality summary
Avow Hospice Inc is a nonprofit hospice care provider in Naples, FL, serving patients and families in Collier County and the surrounding area. Medicare certified since 1987, Avow Hospice Inc has provided 39 years of end-of-life and palliative care to the community.
Avow Hospice Inc serves an average of 461 patients per day, covering 29 ZIP codes across its service area. 43% of care is delivered in patients' homes, consistent with the hospice philosophy of enabling comfort care in familiar surroundings.
CMS has assigned Avow Hospice Inc a 3-star quality rating based on caregiver survey feedback, indicating average satisfaction with the hospice's care. The facility's Hospice Care Index score is 10 out of 10, a composite measure of care quality and efficiency. 20 physicians are affiliated with this hospice.
When choosing hospice care in Naples, FL, consider quality ratings, caregiver satisfaction surveys, the hospice's experience with your loved one's condition, and the service area. Since hospice care is typically delivered in the home, the responsiveness and availability of the care team are critical factors.
At a Glance
Caregiver Satisfaction
CAHPS Hospice Survey results from bereaved family caregivers
Average
CMS CAHPS Hospice Star Rating
Avow Hospice Inc has received a 3-star quality rating from CMS, based on the CAHPS Hospice Survey. This average rating reflects caregiver satisfaction across communication, symptom management, timely care, and emotional support. CMS publishes these ratings to help families in Naples, FL compare hospice providers.
Emotional & Spiritual Support
How well the hospice team provided emotional and spiritual support
90% of caregivers gave a top rating for emotional & spiritual support, consistent with the national average of 90%.
Treated with Respect
Whether the patient was treated with dignity and respect
87% of caregivers gave a top rating for treated with respect, below the national average of 90%.
Help with Symptoms
How well the hospice team managed pain and other symptoms
72% of caregivers gave a top rating for help with symptoms, consistent with the national average of 74%.
Team Communication
How well the hospice team communicated with the family
77% of caregivers gave a top rating for team communication, below the national average of 81%.
Getting Timely Care
Whether the patient received help as soon as it was needed
76% of caregivers gave a top rating for getting timely care, consistent with the national average of 77%.
Training for Family Caregivers
Whether sufficient training was provided to care for the patient
70% of caregivers gave a top rating for training for family caregivers, below the national average of 75%.
Overall Rating (9-10)
Percentage of caregivers rating the hospice 9 or 10 out of 10
83% of caregivers gave a top rating for overall rating (9-10), consistent with the national average of 81%.
Would Recommend
Percentage of caregivers who would definitely recommend this hospice
89% of caregivers gave Avow Hospice Inc a top rating for would recommend, above the national average of 84%.
Source: CMS CAHPS Hospice Survey · Vertical markers indicate national average
Quality Process Measures
CMS hospice care quality indicators vs. national benchmarks
Treatment Preferences Documented
Patients whose treatment preferences were discussed and documented
99.9%
Natl: 99.5%
Beliefs & Values Addressed
Patients whose beliefs and values were addressed in the plan of care
99.9%
Natl: 98.3%
Pain Screening
Patients screened for pain upon hospice admission
99.4%
Natl: 98.3%
Comprehensive Pain Assessment
Patients with pain who received a comprehensive pain assessment
98.5%
Natl: 94.8%
Dyspnea Screening
Patients screened for shortness of breath upon admission
100.0%
Natl: 99.0%
Dyspnea Treatment
Patients with dyspnea who received treatment within 24 hours
99.2%
Natl: 97.4%
Opioid Bowel Regimen
Patients on opioids who were offered a bowel regimen
100.0%
Natl: 93.2%
Composite Process Score
Composite measure of all hospice care process quality measures
98.2%
Natl: 91.6%
Hospice Care Index
Composite quality score with 10 sub-measures
Overall HCI Score
National average: 8.8/10
Avow Hospice Inc's Hospice Care Index (HCI) score is 10 out of 10, above the national average of 8.8. This composite score reflects stronger-than-average performance across measures of nursing continuity, care transitions, and presence near death.
81.7% of Avow Hospice Inc's patients received visits from the hospice team in their final days of life, significantly above the national average of 47.9%. This is one of the most meaningful quality indicators — having the hospice team present during the final hours provides critical comfort to both patients and families.
Visits Near Death
Patients with visits in last 3 days of life
98.5%
Natl: 89.5%
Nurse Care Minutes
Average nurse care minutes per routine home care day
19.7
Natl: 13.4
Weekend Nursing
Percentage of skilled nursing minutes on weekends
12.3%
Natl: 9.2%
Gaps in Nursing Visits
Stays with gaps in skilled nursing visits
67.1%
Natl: 55.4%
Early Live Discharges
Patients discharged alive within 3 days
17.1%
Natl: 7.2%
Late Live Discharges
Patients discharged alive after enrollment
29.2%
Natl: 40%
Burdensome Transitions (Type 1)
Hospice-to-acute-care transitions near death
6.7%
Natl: 8%
Burdensome Transitions (Type 2)
Acute care admissions near death
1%
Natl: 2.3%
CHC/GIP Days
Continuous home care & general inpatient days as share of total
3.4%
Natl: 0.6%
Per-Beneficiary Spending
Average Medicare spending per hospice beneficiary
$13,047
Natl: $16,971
Patient Population
Primary diagnoses of hospice patients
Avow Hospice Inc's patient population is primarily composed of individuals with cancer (24%), followed by stroke (24%), cardiovascular disease (17%), other conditions (15%), dementia (13%), respiratory disease (7%).
Care Settings
Where hospice care is delivered
Avow Hospice Inc delivers 43% of its care in patients' homes, with 41% in assisted living settings, 12% in nursing facility settings, 3% in inpatient hospice settings. The significant proportion of facility-based care may reflect patients requiring higher levels of medical support or those without available home caregivers. The hospice serves an average of 461 patients per day.
Patient's Home
Assisted Living
Nursing Facility
Inpatient Hospice
Doctors at Avow Hospice Inc
20 affiliated physicians
Dr. Frank Elterman, DO
Internal Medicine
Dr. Ronald Garry, MD
Geriatric Medicine
Dr. John Pennisi, DO
Family Practice
Dr. Holly Dagney, DO
Family Practice
Dr. Baldir Lopez-acosta, MD
Internal Medicine
Dr. Elisabeth Broderick, MD
Internal Medicine
Dr. Thomas Morris, DO
Family Practice
Dr. Melissa Gibson, MD
Hospice/palliative Care
Dr. David Linz, MD
Internal Medicine
Dr. Elizabeth Hidlebaugh, MD
Geriatric Medicine
Dr. Clifford Greenberg
Internal Medicine
Dr. Paul Jones, MD
Family Practice
+ 8 more physicians
Dr. Daniel Kaplan, DO
Family Practice
Dr. Vladimir Mathieu, MD
Family Practice
Dr. Pavan Anand, MD
Internal Medicine
Dr. Mary Ann Lomonaco, MD
Internal Medicine
Dr. Charina Yango Cadavos, MD
Family Practice
Dr. Ricardo Alonso, MD
Family Practice
Dr. Nelson Maldonado, MD
Internal Medicine
Dr. Carlos Gutierrez-hevia, MD
Emergency Medicine
Patient Reviews
Reviews and ratings from patients
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Frequently Asked Questions
About Avow Hospice Inc
What is the CMS rating for Avow Hospice Inc?
Avow Hospice Inc has a 3-star quality rating from CMS based on the CAHPS Hospice Survey of bereaved family caregivers, which evaluates satisfaction across areas including symptom management, communication, and emotional support.
What conditions does Avow Hospice Inc primarily treat?
Avow Hospice Inc's patient population includes cancer (24%), stroke (24%), cardiovascular disease (17%), other conditions (15%), dementia (13%), respiratory disease (7%). This reflects the hospice's experience managing these conditions.
Where does Avow Hospice Inc provide care?
Avow Hospice Inc provides care in patient's home (43%), assisted living (41%), nursing facility (12%), inpatient hospice (3%).
How large is Avow Hospice Inc?
Avow Hospice Inc serves an average of 461 patients per day and covers 29 ZIP codes in its service area.
How many doctors are affiliated with Avow Hospice Inc?
20 physicians are affiliated with Avow Hospice Inc.
Data source: CMS Hospice Compare · CAHPS Hospice Survey ·