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Hospice Care

Avera At Home Southwest Minnesota

Average3-Star CMS Rating

300 South Bruce Street, Marshall, MN 56258

Non-Profit
11 Years Certified
39 Patients/Day

Contact Avera At Home

(507) 537-7070Get Directions

300 South Bruce Street
Marshall, MN 56258

About Avera At Home Southwest Minnesota

Hospice overview and quality summary

Avera At Home Southwest Minnesota is a nonprofit hospice care provider in Marshall, MN, serving patients and families in Lyon County and the surrounding area. Medicare certified since 2015, Avera At Home Southwest Minnesota has provided 11 years of end-of-life and palliative care to the community.

Avera At Home Southwest Minnesota serves an average of 39 patients per day, covering 71 ZIP codes across its service area. 29% of care is delivered in patients' homes, consistent with the hospice philosophy of enabling comfort care in familiar surroundings.

CMS has assigned Avera At Home Southwest Minnesota a 3-star quality rating based on caregiver survey feedback, indicating average satisfaction with the hospice's care. The facility's Hospice Care Index score is 10 out of 10, a composite measure of care quality and efficiency. 16 physicians are affiliated with this hospice.

When choosing hospice care in Marshall, MN, consider quality ratings, caregiver satisfaction surveys, the hospice's experience with your loved one's condition, and the service area. Since hospice care is typically delivered in the home, the responsiveness and availability of the care team are critical factors.

At a Glance

Star Rating3/5 Stars
OwnershipNon-Profit
Certified Since2015
CountyLyon
Avg Daily Census39 patients
Service Area71 ZIP codes
HCI Score10/10
Affiliated Doctors16

Caregiver Satisfaction

CAHPS Hospice Survey results from bereaved family caregivers

3of 5

Average

CMS CAHPS Hospice Star Rating

Avera At Home Southwest Minnesota has received a 3-star quality rating from CMS, based on the CAHPS Hospice Survey. This average rating reflects caregiver satisfaction across communication, symptom management, timely care, and emotional support. CMS publishes these ratings to help families in Marshall, MN compare hospice providers.

Emotional & Spiritual Support

How well the hospice team provided emotional and spiritual support

Below Average
83%

83% of caregivers gave a top rating for emotional & spiritual support, below the national average of 90%.

Treated with Respect

Whether the patient was treated with dignity and respect

Average
90%

90% of caregivers gave a top rating for treated with respect, consistent with the national average of 90%.

Help with Symptoms

How well the hospice team managed pain and other symptoms

Average
72%

72% of caregivers gave a top rating for help with symptoms, consistent with the national average of 74%.

Team Communication

How well the hospice team communicated with the family

Average
80%

80% of caregivers gave a top rating for team communication, consistent with the national average of 81%.

Getting Timely Care

Whether the patient received help as soon as it was needed

Above Average
82%

82% of caregivers gave Avera At Home Southwest Minnesota a top rating for getting timely care, above the national average of 77%.

Training for Family Caregivers

Whether sufficient training was provided to care for the patient

Below Average
70%

70% of caregivers gave a top rating for training for family caregivers, below the national average of 75%.

Overall Rating (9-10)

Percentage of caregivers rating the hospice 9 or 10 out of 10

Below Average
71%

71% of caregivers gave a top rating for overall rating (9-10), below the national average of 81%.

Would Recommend

Percentage of caregivers who would definitely recommend this hospice

Below Average
79%

79% of caregivers gave a top rating for would recommend, below the national average of 84%.

Source: CMS CAHPS Hospice Survey · Vertical markers indicate national average

Quality Process Measures

CMS hospice care quality indicators vs. national benchmarks

Treatment Preferences Documented

Patients whose treatment preferences were discussed and documented

100.0%

Natl: 99.5%

Average

Beliefs & Values Addressed

Patients whose beliefs and values were addressed in the plan of care

100.0%

Natl: 98.3%

Average

Pain Screening

Patients screened for pain upon hospice admission

98.0%

Natl: 98.3%

Average

Comprehensive Pain Assessment

Patients with pain who received a comprehensive pain assessment

100.0%

Natl: 94.8%

Above Average

Dyspnea Screening

Patients screened for shortness of breath upon admission

100.0%

Natl: 99.0%

Average

Dyspnea Treatment

Patients with dyspnea who received treatment within 24 hours

97.8%

Natl: 97.4%

Average

Opioid Bowel Regimen

Patients on opioids who were offered a bowel regimen

100.0%

Natl: 93.2%

Above Average

Composite Process Score

Composite measure of all hospice care process quality measures

96.4%

Natl: 91.6%

Above Average

Hospice Care Index

Composite quality score with 10 sub-measures

10/10

Overall HCI Score

National average: 8.8/10

Avera At Home Southwest Minnesota's Hospice Care Index (HCI) score is 10 out of 10, above the national average of 8.8. This composite score reflects stronger-than-average performance across measures of nursing continuity, care transitions, and presence near death.

85.8% of Avera At Home Southwest Minnesota's patients received visits from the hospice team in their final days of life, significantly above the national average of 47.9%. This is one of the most meaningful quality indicators — having the hospice team present during the final hours provides critical comfort to both patients and families.

Visits Near Death

Patients with visits in last 3 days of life

97%

Natl: 89.5%

79th pctl

Nurse Care Minutes

Average nurse care minutes per routine home care day

17.3

Natl: 13.4

89th pctl

Weekend Nursing

Percentage of skilled nursing minutes on weekends

8.7%

Natl: 9.2%

59th pctl

Gaps in Nursing Visits

Stays with gaps in skilled nursing visits

4.7%

Natl: 55.4%

2th pctl

Early Live Discharges

Patients discharged alive within 3 days

5.8%

Natl: 7.2%

45th pctl

Late Live Discharges

Patients discharged alive after enrollment

44.2%

Natl: 40%

70th pctl

Burdensome Transitions (Type 1)

Hospice-to-acute-care transitions near death

1.9%

Natl: 8%

22th pctl

Burdensome Transitions (Type 2)

Acute care admissions near death

0%

Natl: 2.3%

45th pctl

CHC/GIP Days

Continuous home care & general inpatient days as share of total

0.1%

Natl: 0.6%

67th pctl

Per-Beneficiary Spending

Average Medicare spending per hospice beneficiary

$10,706

Natl: $16,971

13th pctl

Patient Population

Primary diagnoses of hospice patients

Avera At Home Southwest Minnesota's patient population is primarily composed of individuals with dementia (26%), followed by cancer (23%), other conditions (21%), cardiovascular disease (20%), respiratory disease (9%). Dementia care requires specialized communication techniques and behavioral support, which experienced hospice teams are trained to provide.

Dementia26%
Cancer23%
Other Conditions21%
Cardiovascular Disease20%
Respiratory Disease9%

Care Settings

Where hospice care is delivered

Avera At Home Southwest Minnesota delivers 29% of its care in patients' homes, with 60% in nursing facility settings, 11% in assisted living settings. The significant proportion of facility-based care may reflect patients requiring higher levels of medical support or those without available home caregivers. The hospice serves an average of 39 patients per day.

Nursing Facility

60%

Patient's Home

29%

Assisted Living

11%

Patient Reviews

Reviews and ratings from patients

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Frequently Asked Questions

About Avera At Home Southwest Minnesota

What is the CMS rating for Avera At Home Southwest Minnesota?

Avera At Home Southwest Minnesota has a 3-star quality rating from CMS based on the CAHPS Hospice Survey of bereaved family caregivers, which evaluates satisfaction across areas including symptom management, communication, and emotional support.

What conditions does Avera At Home Southwest Minnesota primarily treat?

Avera At Home Southwest Minnesota's patient population includes dementia (26%), cancer (23%), other conditions (21%), cardiovascular disease (20%), respiratory disease (9%). This reflects the hospice's experience managing these conditions.

Where does Avera At Home Southwest Minnesota provide care?

Avera At Home Southwest Minnesota provides care in nursing facility (60%), patient's home (29%), assisted living (11%).

How large is Avera At Home Southwest Minnesota?

Avera At Home Southwest Minnesota serves an average of 39 patients per day and covers 71 ZIP codes in its service area.

How many doctors are affiliated with Avera At Home Southwest Minnesota?

16 physicians are affiliated with Avera At Home Southwest Minnesota.

Data source: CMS Hospice Compare · CAHPS Hospice Survey ·