Skip to main content
Hospice Care

Apex Hospice And Palliative Care, Inc

Below Average2-Star CMS Rating

550 Oakmont Lane, Westmont, IL 60559

For-Profit
14 Years Certified
111 Patients/Day

Contact Apex Hospice And

(630) 601-1280Get Directions

550 Oakmont Lane
Westmont, IL 60559

About Apex Hospice And Palliative Care, Inc

Hospice overview and quality summary

Apex Hospice And Palliative Care, Inc is a for-profit hospice care provider in Westmont, IL, serving patients and families in Dupage County and the surrounding area. Medicare certified since 2012, Apex Hospice And Palliative Care, Inc has provided 14 years of end-of-life and palliative care to the community.

Apex Hospice And Palliative Care, Inc serves an average of 111 patients per day, covering 199 ZIP codes across its service area. 53% of care is delivered in patients' homes, consistent with the hospice philosophy of enabling comfort care in familiar surroundings.

Apex Hospice And Palliative Care, Inc holds a 2-star CMS rating based on caregiver surveys. Families are encouraged to review the detailed quality measures below. The facility's Hospice Care Index score is 10 out of 10, a composite measure of care quality and efficiency. 16 physicians are affiliated with this hospice.

When choosing hospice care in Westmont, IL, consider quality ratings, caregiver satisfaction surveys, the hospice's experience with your loved one's condition, and the service area. Since hospice care is typically delivered in the home, the responsiveness and availability of the care team are critical factors.

At a Glance

Star Rating2/5 Stars
OwnershipFor-Profit
Certified Since2012
CountyDupage
Avg Daily Census111 patients
Service Area199 ZIP codes
HCI Score10/10
Affiliated Doctors16

Caregiver Satisfaction

CAHPS Hospice Survey results from bereaved family caregivers

2of 5

Below Average

CMS CAHPS Hospice Star Rating

Apex Hospice And Palliative Care, Inc has received a 2-star quality rating from CMS, based on caregiver survey results. Families in Westmont, IL considering this hospice should review the detailed survey results below and discuss quality measures with the care team.

Emotional & Spiritual Support

How well the hospice team provided emotional and spiritual support

Below Average
82%

82% of caregivers gave a top rating for emotional & spiritual support, below the national average of 90%.

Treated with Respect

Whether the patient was treated with dignity and respect

Below Average
86%

86% of caregivers gave a top rating for treated with respect, below the national average of 90%.

Help with Symptoms

How well the hospice team managed pain and other symptoms

Below Average
67%

67% of caregivers gave a top rating for help with symptoms, below the national average of 74%.

Team Communication

How well the hospice team communicated with the family

Below Average
73%

73% of caregivers gave a top rating for team communication, below the national average of 81%.

Getting Timely Care

Whether the patient received help as soon as it was needed

Below Average
64%

64% of caregivers gave a top rating for getting timely care, below the national average of 77%.

Training for Family Caregivers

Whether sufficient training was provided to care for the patient

Below Average
68%

68% of caregivers gave a top rating for training for family caregivers, below the national average of 75%.

Overall Rating (9-10)

Percentage of caregivers rating the hospice 9 or 10 out of 10

Below Average
65%

65% of caregivers gave a top rating for overall rating (9-10), below the national average of 81%.

Would Recommend

Percentage of caregivers who would definitely recommend this hospice

Below Average
68%

68% of caregivers gave a top rating for would recommend, below the national average of 84%.

Source: CMS CAHPS Hospice Survey · Vertical markers indicate national average

Quality Process Measures

CMS hospice care quality indicators vs. national benchmarks

Treatment Preferences Documented

Patients whose treatment preferences were discussed and documented

100.0%

Natl: 99.5%

Average

Beliefs & Values Addressed

Patients whose beliefs and values were addressed in the plan of care

100.0%

Natl: 98.3%

Average

Pain Screening

Patients screened for pain upon hospice admission

98.7%

Natl: 98.3%

Average

Comprehensive Pain Assessment

Patients with pain who received a comprehensive pain assessment

87.0%

Natl: 94.8%

Below Average

Dyspnea Screening

Patients screened for shortness of breath upon admission

100.0%

Natl: 99.0%

Average

Dyspnea Treatment

Patients with dyspnea who received treatment within 24 hours

94.4%

Natl: 97.4%

Below Average

Opioid Bowel Regimen

Patients on opioids who were offered a bowel regimen

82.1%

Natl: 93.2%

Below Average

Composite Process Score

Composite measure of all hospice care process quality measures

84.3%

Natl: 91.6%

Below Average

Hospice Care Index

Composite quality score with 10 sub-measures

10/10

Overall HCI Score

National average: 8.8/10

Apex Hospice And Palliative Care, Inc's Hospice Care Index (HCI) score is 10 out of 10, above the national average of 8.8. This composite score reflects stronger-than-average performance across measures of nursing continuity, care transitions, and presence near death.

44.5% of Apex Hospice And Palliative Care, Inc's patients received visits from the hospice team in their final days of life, consistent with the national average of 47.9%. Presence during the final days reflects the hospice's commitment to supporting families when it matters most.

Visits Near Death

Patients with visits in last 3 days of life

82%

Natl: 89.5%

16th pctl

Nurse Care Minutes

Average nurse care minutes per routine home care day

8.7

Natl: 13.4

13th pctl

Weekend Nursing

Percentage of skilled nursing minutes on weekends

5.3%

Natl: 9.2%

18th pctl

Gaps in Nursing Visits

Stays with gaps in skilled nursing visits

63.5%

Natl: 55.4%

65th pctl

Early Live Discharges

Patients discharged alive within 3 days

8.1%

Natl: 7.2%

62th pctl

Late Live Discharges

Patients discharged alive after enrollment

29%

Natl: 40%

29th pctl

Burdensome Transitions (Type 1)

Hospice-to-acute-care transitions near death

6.5%

Natl: 8%

46th pctl

Burdensome Transitions (Type 2)

Acute care admissions near death

4.8%

Natl: 2.3%

88th pctl

CHC/GIP Days

Continuous home care & general inpatient days as share of total

0.1%

Natl: 0.6%

67th pctl

Per-Beneficiary Spending

Average Medicare spending per hospice beneficiary

$20,490

Natl: $16,971

63th pctl

Patient Population

Primary diagnoses of hospice patients

Apex Hospice And Palliative Care, Inc's patient population is primarily composed of individuals with dementia (32%), followed by stroke (23%), cancer (18%), cardiovascular disease (12%), other conditions (11%), respiratory disease (8%). Dementia care requires specialized communication techniques and behavioral support, which experienced hospice teams are trained to provide.

Dementia32%
Stroke23%
Cancer18%
Cardiovascular Disease12%
Other Conditions11%
Respiratory Disease8%

Care Settings

Where hospice care is delivered

Apex Hospice And Palliative Care, Inc delivers 53% of its care in patients' homes, with 41% in skilled nursing settings, 7% in assisted living settings. The hospice serves an average of 111 patients per day.

Patient's Home

53%

Skilled Nursing

41%

Assisted Living

7%

Patient Reviews

Reviews and ratings from patients

Loading reviews...

Manage This Hospice Profile

Claim your profile to update information, respond to reviews, and showcase your hospice to patients and families.

Claim & Manage Profile

Frequently Asked Questions

About Apex Hospice And Palliative Care, Inc

What is the CMS rating for Apex Hospice And Palliative Care, Inc?

Apex Hospice And Palliative Care, Inc has a 2-star quality rating from CMS based on the CAHPS Hospice Survey of bereaved family caregivers, which evaluates satisfaction across areas including symptom management, communication, and emotional support.

What conditions does Apex Hospice And Palliative Care, Inc primarily treat?

Apex Hospice And Palliative Care, Inc's patient population includes dementia (32%), stroke (23%), cancer (18%), cardiovascular disease (12%), other conditions (11%), respiratory disease (8%). This reflects the hospice's experience managing these conditions.

Where does Apex Hospice And Palliative Care, Inc provide care?

Apex Hospice And Palliative Care, Inc provides care in patient's home (53%), skilled nursing (41%), assisted living (7%).

How large is Apex Hospice And Palliative Care, Inc?

Apex Hospice And Palliative Care, Inc serves an average of 111 patients per day and covers 199 ZIP codes in its service area.

How many doctors are affiliated with Apex Hospice And Palliative Care, Inc?

16 physicians are affiliated with Apex Hospice And Palliative Care, Inc.

Data source: CMS Hospice Compare · CAHPS Hospice Survey ·