About Angel Hands Hospice
Hospice overview and quality summary
Angel Hands Hospice is a for-profit hospice care provider in Dallas, TX, serving patients and families in Dallas County and the surrounding area. Medicare certified since 2008, Angel Hands Hospice has provided 18 years of end-of-life and palliative care to the community.
Angel Hands Hospice serves an average of 110 patients per day, covering 146 ZIP codes across its service area. 42% of care is delivered in patients' homes, consistent with the hospice philosophy of enabling comfort care in familiar surroundings.
The facility's Hospice Care Index score is 7 out of 10, a composite measure of care quality and efficiency. 5 physicians are affiliated with this hospice.
When choosing hospice care in Dallas, TX, consider quality ratings, caregiver satisfaction surveys, the hospice's experience with your loved one's condition, and the service area. Since hospice care is typically delivered in the home, the responsiveness and availability of the care team are critical factors.
At a Glance
Caregiver Satisfaction
CAHPS Hospice Survey results from bereaved family caregivers
Emotional & Spiritual Support
How well the hospice team provided emotional and spiritual support
87% of caregivers gave a top rating for emotional & spiritual support, below the national average of 90%.
Treated with Respect
Whether the patient was treated with dignity and respect
86% of caregivers gave a top rating for treated with respect, below the national average of 90%.
Help with Symptoms
How well the hospice team managed pain and other symptoms
62% of caregivers gave a top rating for help with symptoms, below the national average of 74%.
Team Communication
How well the hospice team communicated with the family
69% of caregivers gave a top rating for team communication, below the national average of 81%.
Getting Timely Care
Whether the patient received help as soon as it was needed
79% of caregivers gave a top rating for getting timely care, consistent with the national average of 77%.
Training for Family Caregivers
Whether sufficient training was provided to care for the patient
63% of caregivers gave a top rating for training for family caregivers, below the national average of 75%.
Overall Rating (9-10)
Percentage of caregivers rating the hospice 9 or 10 out of 10
69% of caregivers gave a top rating for overall rating (9-10), below the national average of 81%.
Would Recommend
Percentage of caregivers who would definitely recommend this hospice
82% of caregivers gave a top rating for would recommend, consistent with the national average of 84%.
Source: CMS CAHPS Hospice Survey · Vertical markers indicate national average
Quality Process Measures
CMS hospice care quality indicators vs. national benchmarks
Treatment Preferences Documented
Patients whose treatment preferences were discussed and documented
98.5%
Natl: 99.5%
Beliefs & Values Addressed
Patients whose beliefs and values were addressed in the plan of care
98.0%
Natl: 98.3%
Pain Screening
Patients screened for pain upon hospice admission
94.1%
Natl: 98.3%
Comprehensive Pain Assessment
Patients with pain who received a comprehensive pain assessment
100.0%
Natl: 94.8%
Dyspnea Screening
Patients screened for shortness of breath upon admission
98.5%
Natl: 99.0%
Dyspnea Treatment
Patients with dyspnea who received treatment within 24 hours
94.3%
Natl: 97.4%
Opioid Bowel Regimen
Patients on opioids who were offered a bowel regimen
100.0%
Natl: 93.2%
Composite Process Score
Composite measure of all hospice care process quality measures
90.1%
Natl: 91.6%
Hospice Care Index
Composite quality score with 10 sub-measures
Overall HCI Score
National average: 8.8/10
Angel Hands Hospice's Hospice Care Index (HCI) score is 7 out of 10, below the national average of 8.8. The HCI evaluates hospices on nursing visit continuity, care transitions, spending efficiency, and presence in the final days.
38.6% of Angel Hands Hospice's patients received visits from the hospice team in their final days of life, below the national average of 47.9%. Families may want to discuss end-of-life visit availability with this hospice.
Visits Near Death
Patients with visits in last 3 days of life
86.9%
Natl: 89.5%
Nurse Care Minutes
Average nurse care minutes per routine home care day
5.2
Natl: 13.4
Weekend Nursing
Percentage of skilled nursing minutes on weekends
3.3%
Natl: 9.2%
Gaps in Nursing Visits
Stays with gaps in skilled nursing visits
95.1%
Natl: 55.4%
Early Live Discharges
Patients discharged alive within 3 days
4.1%
Natl: 7.2%
Late Live Discharges
Patients discharged alive after enrollment
35.2%
Natl: 40%
Burdensome Transitions (Type 1)
Hospice-to-acute-care transitions near death
15.2%
Natl: 8%
Burdensome Transitions (Type 2)
Acute care admissions near death
0.7%
Natl: 2.3%
CHC/GIP Days
Continuous home care & general inpatient days as share of total
0.2%
Natl: 0.6%
Per-Beneficiary Spending
Average Medicare spending per hospice beneficiary
$26,864
Natl: $16,971
Patient Population
Primary diagnoses of hospice patients
Angel Hands Hospice's patient population is primarily composed of individuals with dementia (50%), followed by cardiovascular disease (21%), cancer (10%), respiratory disease (8%), stroke (8%), other conditions (8%). Dementia care requires specialized communication techniques and behavioral support, which experienced hospice teams are trained to provide.
Care Settings
Where hospice care is delivered
Angel Hands Hospice delivers 42% of its care in patients' homes, with 25% in assisted living settings, 13% in skilled nursing settings, 11% in nursing facility settings. The significant proportion of facility-based care may reflect patients requiring higher levels of medical support or those without available home caregivers. The hospice serves an average of 110 patients per day.
Patient's Home
Assisted Living
Skilled Nursing
Nursing Facility
Doctors at Angel Hands Hospice
5 affiliated physicians
Patient Reviews
Reviews and ratings from patients
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Frequently Asked Questions
About Angel Hands Hospice
What is the CMS rating for Angel Hands Hospice?
Angel Hands Hospice does not currently have a CMS star rating available. Approximately 69% of hospice providers lack sufficient survey data for a star rating.
What conditions does Angel Hands Hospice primarily treat?
Angel Hands Hospice's patient population includes dementia (50%), cardiovascular disease (21%), cancer (10%), respiratory disease (8%), stroke (8%), other conditions (8%). This reflects the hospice's experience managing these conditions.
Where does Angel Hands Hospice provide care?
Angel Hands Hospice provides care in patient's home (42%), assisted living (25%), skilled nursing (13%), nursing facility (11%).
How large is Angel Hands Hospice?
Angel Hands Hospice serves an average of 110 patients per day and covers 146 ZIP codes in its service area.
How many doctors are affiliated with Angel Hands Hospice?
5 physicians are affiliated with Angel Hands Hospice.
Data source: CMS Hospice Compare · CAHPS Hospice Survey ·