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Hospice Care

Acts Signature Hospice

Average3-Star CMS Rating

1936 West Point Pike, Lansdale, PA 19446

Non-Profit
19 Years Certified
38 Patients/Day

Contact Acts Signature Hospice

(267) 350-7200Get Directions

1936 West Point Pike
Lansdale, PA 19446

About Acts Signature Hospice

Hospice overview and quality summary

Acts Signature Hospice is a nonprofit hospice care provider in Lansdale, PA, serving patients and families in Montgomery County and the surrounding area. Medicare certified since 2007, Acts Signature Hospice has provided 19 years of end-of-life and palliative care to the community.

Acts Signature Hospice serves an average of 38 patients per day, covering 26 ZIP codes across its service area. 10% of care is delivered in patients' homes, consistent with the hospice philosophy of enabling comfort care in familiar surroundings.

CMS has assigned Acts Signature Hospice a 3-star quality rating based on caregiver survey feedback, indicating average satisfaction with the hospice's care. The facility's Hospice Care Index score is 7 out of 10, a composite measure of care quality and efficiency. 10 physicians are affiliated with this hospice.

When choosing hospice care in Lansdale, PA, consider quality ratings, caregiver satisfaction surveys, the hospice's experience with your loved one's condition, and the service area. Since hospice care is typically delivered in the home, the responsiveness and availability of the care team are critical factors.

At a Glance

Star Rating3/5 Stars
OwnershipNon-Profit
Certified Since2007
CountyMontgomery
Avg Daily Census38 patients
Service Area26 ZIP codes
HCI Score7/10
Affiliated Doctors10

Caregiver Satisfaction

CAHPS Hospice Survey results from bereaved family caregivers

3of 5

Average

CMS CAHPS Hospice Star Rating

Acts Signature Hospice has received a 3-star quality rating from CMS, based on the CAHPS Hospice Survey. This average rating reflects caregiver satisfaction across communication, symptom management, timely care, and emotional support. CMS publishes these ratings to help families in Lansdale, PA compare hospice providers.

Emotional & Spiritual Support

How well the hospice team provided emotional and spiritual support

Average
92%

92% of caregivers gave a top rating for emotional & spiritual support, consistent with the national average of 90%.

Treated with Respect

Whether the patient was treated with dignity and respect

Average
92%

92% of caregivers gave a top rating for treated with respect, consistent with the national average of 90%.

Help with Symptoms

How well the hospice team managed pain and other symptoms

Below Average
71%

71% of caregivers gave a top rating for help with symptoms, below the national average of 74%.

Team Communication

How well the hospice team communicated with the family

Average
81%

81% of caregivers gave a top rating for team communication, consistent with the national average of 81%.

Getting Timely Care

Whether the patient received help as soon as it was needed

Average
75%

75% of caregivers gave a top rating for getting timely care, consistent with the national average of 77%.

Training for Family Caregivers

Whether sufficient training was provided to care for the patient

Below Average
46%

46% of caregivers gave a top rating for training for family caregivers, below the national average of 75%.

Overall Rating (9-10)

Percentage of caregivers rating the hospice 9 or 10 out of 10

Average
83%

83% of caregivers gave a top rating for overall rating (9-10), consistent with the national average of 81%.

Would Recommend

Percentage of caregivers who would definitely recommend this hospice

Below Average
81%

81% of caregivers gave a top rating for would recommend, below the national average of 84%.

Source: CMS CAHPS Hospice Survey · Vertical markers indicate national average

Quality Process Measures

CMS hospice care quality indicators vs. national benchmarks

Treatment Preferences Documented

Patients whose treatment preferences were discussed and documented

100.0%

Natl: 99.5%

Average

Beliefs & Values Addressed

Patients whose beliefs and values were addressed in the plan of care

100.0%

Natl: 98.3%

Average

Pain Screening

Patients screened for pain upon hospice admission

100.0%

Natl: 98.3%

Average

Comprehensive Pain Assessment

Patients with pain who received a comprehensive pain assessment

98.1%

Natl: 94.8%

Above Average

Dyspnea Screening

Patients screened for shortness of breath upon admission

100.0%

Natl: 99.0%

Average

Dyspnea Treatment

Patients with dyspnea who received treatment within 24 hours

92.6%

Natl: 97.4%

Below Average

Opioid Bowel Regimen

Patients on opioids who were offered a bowel regimen

100.0%

Natl: 93.2%

Above Average

Composite Process Score

Composite measure of all hospice care process quality measures

96.9%

Natl: 91.6%

Above Average

Hospice Care Index

Composite quality score with 10 sub-measures

7/10

Overall HCI Score

National average: 8.8/10

Acts Signature Hospice's Hospice Care Index (HCI) score is 7 out of 10, below the national average of 8.8. The HCI evaluates hospices on nursing visit continuity, care transitions, spending efficiency, and presence in the final days.

79.8% of Acts Signature Hospice's patients received visits from the hospice team in their final days of life, significantly above the national average of 47.9%. This is one of the most meaningful quality indicators — having the hospice team present during the final hours provides critical comfort to both patients and families.

Visits Near Death

Patients with visits in last 3 days of life

94.9%

Natl: 89.5%

60th pctl

Nurse Care Minutes

Average nurse care minutes per routine home care day

8

Natl: 13.4

9th pctl

Weekend Nursing

Percentage of skilled nursing minutes on weekends

13%

Natl: 9.2%

83th pctl

Gaps in Nursing Visits

Stays with gaps in skilled nursing visits

85.2%

Natl: 55.4%

91th pctl

Early Live Discharges

Patients discharged alive within 3 days

2%

Natl: 7.2%

22th pctl

Late Live Discharges

Patients discharged alive after enrollment

60%

Natl: 40%

93th pctl

Burdensome Transitions (Type 1)

Hospice-to-acute-care transitions near death

0%

Natl: 8%

19th pctl

Burdensome Transitions (Type 2)

Acute care admissions near death

0%

Natl: 2.3%

45th pctl

CHC/GIP Days

Continuous home care & general inpatient days as share of total

0%

Natl: 0.6%

52th pctl

Per-Beneficiary Spending

Average Medicare spending per hospice beneficiary

$14,248

Natl: $16,971

30th pctl

Patient Population

Primary diagnoses of hospice patients

Acts Signature Hospice's patient population is primarily composed of individuals with dementia (45%), followed by cardiovascular disease (17%), cancer (15%), respiratory disease (10%), stroke (7%), other conditions (7%). Dementia care requires specialized communication techniques and behavioral support, which experienced hospice teams are trained to provide.

Dementia45%
Cardiovascular Disease17%
Cancer15%
Respiratory Disease10%
Stroke7%
Other Conditions7%

Care Settings

Where hospice care is delivered

Acts Signature Hospice delivers 10% of its care in patients' homes, with 90% in skilled nursing settings. The significant proportion of facility-based care may reflect patients requiring higher levels of medical support or those without available home caregivers. The hospice serves an average of 38 patients per day.

Skilled Nursing

90%

Patient's Home

10%

Patient Reviews

Reviews and ratings from patients

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Frequently Asked Questions

About Acts Signature Hospice

What is the CMS rating for Acts Signature Hospice?

Acts Signature Hospice has a 3-star quality rating from CMS based on the CAHPS Hospice Survey of bereaved family caregivers, which evaluates satisfaction across areas including symptom management, communication, and emotional support.

What conditions does Acts Signature Hospice primarily treat?

Acts Signature Hospice's patient population includes dementia (45%), cardiovascular disease (17%), cancer (15%), respiratory disease (10%), stroke (7%), other conditions (7%). This reflects the hospice's experience managing these conditions.

Where does Acts Signature Hospice provide care?

Acts Signature Hospice provides care in skilled nursing (90%), patient's home (10%).

How large is Acts Signature Hospice?

Acts Signature Hospice serves an average of 38 patients per day and covers 26 ZIP codes in its service area.

How many doctors are affiliated with Acts Signature Hospice?

10 physicians are affiliated with Acts Signature Hospice.

Data source: CMS Hospice Compare · CAHPS Hospice Survey ·