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Hospice Care

Accentcare Hospice & Palliative Care Of Texas

Average3-Star CMS Rating

8320 Central Park Dr. Ste D, Waco, TX 76712

For-Profit
20 Years Certified
189 Patients/Day

Contact Accentcare Hospice &

(254) 756-0404Get Directions

8320 Central Park Dr. Ste D
Waco, TX 76712

About Accentcare Hospice & Palliative Care Of Texas

Hospice overview and quality summary

Accentcare Hospice & Palliative Care Of Texas is a for-profit hospice care provider in Waco, TX, serving patients and families in Mclennan County and the surrounding area. Medicare certified since 2006, Accentcare Hospice & Palliative Care Of Texas has provided 20 years of end-of-life and palliative care to the community.

Accentcare Hospice & Palliative Care Of Texas serves an average of 189 patients per day, covering 102 ZIP codes across its service area. 62% of care is delivered in patients' homes, consistent with the hospice philosophy of enabling comfort care in familiar surroundings.

CMS has assigned Accentcare Hospice & Palliative Care Of Texas a 3-star quality rating based on caregiver survey feedback, indicating average satisfaction with the hospice's care. The facility's Hospice Care Index score is 10 out of 10, a composite measure of care quality and efficiency. 3 physicians are affiliated with this hospice.

When choosing hospice care in Waco, TX, consider quality ratings, caregiver satisfaction surveys, the hospice's experience with your loved one's condition, and the service area. Since hospice care is typically delivered in the home, the responsiveness and availability of the care team are critical factors.

At a Glance

Star Rating3/5 Stars
OwnershipFor-Profit
Certified Since2006
CountyMclennan
Avg Daily Census189 patients
Service Area102 ZIP codes
HCI Score10/10
Affiliated Doctors3

Caregiver Satisfaction

CAHPS Hospice Survey results from bereaved family caregivers

3of 5

Average

CMS CAHPS Hospice Star Rating

Accentcare Hospice & Palliative Care Of Texas has received a 3-star quality rating from CMS, based on the CAHPS Hospice Survey. This average rating reflects caregiver satisfaction across communication, symptom management, timely care, and emotional support. CMS publishes these ratings to help families in Waco, TX compare hospice providers.

Emotional & Spiritual Support

How well the hospice team provided emotional and spiritual support

Below Average
84%

84% of caregivers gave a top rating for emotional & spiritual support, below the national average of 90%.

Treated with Respect

Whether the patient was treated with dignity and respect

Average
90%

90% of caregivers gave a top rating for treated with respect, consistent with the national average of 90%.

Help with Symptoms

How well the hospice team managed pain and other symptoms

Below Average
71%

71% of caregivers gave a top rating for help with symptoms, below the national average of 74%.

Team Communication

How well the hospice team communicated with the family

Average
79%

79% of caregivers gave a top rating for team communication, consistent with the national average of 81%.

Getting Timely Care

Whether the patient received help as soon as it was needed

Average
75%

75% of caregivers gave a top rating for getting timely care, consistent with the national average of 77%.

Training for Family Caregivers

Whether sufficient training was provided to care for the patient

Above Average
80%

80% of caregivers gave Accentcare Hospice & Palliative Care Of Texas a top rating for training for family caregivers, above the national average of 75%.

Overall Rating (9-10)

Percentage of caregivers rating the hospice 9 or 10 out of 10

Below Average
76%

76% of caregivers gave a top rating for overall rating (9-10), below the national average of 81%.

Would Recommend

Percentage of caregivers who would definitely recommend this hospice

Below Average
77%

77% of caregivers gave a top rating for would recommend, below the national average of 84%.

Source: CMS CAHPS Hospice Survey · Vertical markers indicate national average

Quality Process Measures

CMS hospice care quality indicators vs. national benchmarks

Treatment Preferences Documented

Patients whose treatment preferences were discussed and documented

100.0%

Natl: 99.5%

Average

Beliefs & Values Addressed

Patients whose beliefs and values were addressed in the plan of care

99.8%

Natl: 98.3%

Average

Pain Screening

Patients screened for pain upon hospice admission

100.0%

Natl: 98.3%

Average

Comprehensive Pain Assessment

Patients with pain who received a comprehensive pain assessment

100.0%

Natl: 94.8%

Above Average

Dyspnea Screening

Patients screened for shortness of breath upon admission

100.0%

Natl: 99.0%

Average

Dyspnea Treatment

Patients with dyspnea who received treatment within 24 hours

99.1%

Natl: 97.4%

Average

Opioid Bowel Regimen

Patients on opioids who were offered a bowel regimen

99.1%

Natl: 93.2%

Above Average

Composite Process Score

Composite measure of all hospice care process quality measures

99.3%

Natl: 91.6%

Above Average

Hospice Care Index

Composite quality score with 10 sub-measures

10/10

Overall HCI Score

National average: 8.8/10

Accentcare Hospice & Palliative Care Of Texas's Hospice Care Index (HCI) score is 10 out of 10, above the national average of 8.8. This composite score reflects stronger-than-average performance across measures of nursing continuity, care transitions, and presence near death.

66.8% of Accentcare Hospice & Palliative Care Of Texas's patients received visits from the hospice team in their final days of life, significantly above the national average of 47.9%. This is one of the most meaningful quality indicators — having the hospice team present during the final hours provides critical comfort to both patients and families.

Visits Near Death

Patients with visits in last 3 days of life

91.7%

Natl: 89.5%

39th pctl

Nurse Care Minutes

Average nurse care minutes per routine home care day

11.2

Natl: 13.4

38th pctl

Weekend Nursing

Percentage of skilled nursing minutes on weekends

6.2%

Natl: 9.2%

29th pctl

Gaps in Nursing Visits

Stays with gaps in skilled nursing visits

52.9%

Natl: 55.4%

50th pctl

Early Live Discharges

Patients discharged alive within 3 days

5.7%

Natl: 7.2%

45th pctl

Late Live Discharges

Patients discharged alive after enrollment

36%

Natl: 40%

48th pctl

Burdensome Transitions (Type 1)

Hospice-to-acute-care transitions near death

11.8%

Natl: 8%

72th pctl

Burdensome Transitions (Type 2)

Acute care admissions near death

3.5%

Natl: 2.3%

80th pctl

CHC/GIP Days

Continuous home care & general inpatient days as share of total

0%

Natl: 0.6%

52th pctl

Per-Beneficiary Spending

Average Medicare spending per hospice beneficiary

$24,709

Natl: $16,971

81th pctl

Patient Population

Primary diagnoses of hospice patients

Accentcare Hospice & Palliative Care Of Texas's patient population is primarily composed of individuals with cardiovascular disease (34%), followed by dementia (20%), cancer (18%), respiratory disease (12%), other conditions (10%), stroke (8%). Heart failure is one of the leading diagnoses for hospice admission nationwide, and a high proportion of cardiac patients is typical of most hospice programs.

Cardiovascular Disease34%
Dementia20%
Cancer18%
Respiratory Disease12%
Other Conditions10%
Stroke8%

Care Settings

Where hospice care is delivered

Accentcare Hospice & Palliative Care Of Texas delivers 62% of its care in patients' homes, with 26% in nursing facility settings, 12% in assisted living settings, 1% in skilled nursing settings. The hospice serves an average of 189 patients per day.

Patient's Home

62%

Nursing Facility

26%

Assisted Living

12%

Skilled Nursing

1%

Patient Reviews

Reviews and ratings from patients

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Frequently Asked Questions

About Accentcare Hospice & Palliative Care Of Texas

What is the CMS rating for Accentcare Hospice & Palliative Care Of Texas?

Accentcare Hospice & Palliative Care Of Texas has a 3-star quality rating from CMS based on the CAHPS Hospice Survey of bereaved family caregivers, which evaluates satisfaction across areas including symptom management, communication, and emotional support.

What conditions does Accentcare Hospice & Palliative Care Of Texas primarily treat?

Accentcare Hospice & Palliative Care Of Texas's patient population includes cardiovascular disease (34%), dementia (20%), cancer (18%), respiratory disease (12%), other conditions (10%), stroke (8%). This reflects the hospice's experience managing these conditions.

Where does Accentcare Hospice & Palliative Care Of Texas provide care?

Accentcare Hospice & Palliative Care Of Texas provides care in patient's home (62%), nursing facility (26%), assisted living (12%), skilled nursing (1%).

How large is Accentcare Hospice & Palliative Care Of Texas?

Accentcare Hospice & Palliative Care Of Texas serves an average of 189 patients per day and covers 102 ZIP codes in its service area.

How many doctors are affiliated with Accentcare Hospice & Palliative Care Of Texas?

3 physicians are affiliated with Accentcare Hospice & Palliative Care Of Texas.

Data source: CMS Hospice Compare · CAHPS Hospice Survey ·