Skip to main content
Hospice Care

Accent Care Hospice And Palliative Care Of Wi

Below Average2-Star CMS Rating

6737 W Washington St Suite 2150, West Allis, WI 53214

For-Profit
23 Years Certified
75 Patients/Day

Contact Accent Care Hospice

(800) 379-5105Get Directions

6737 W Washington St Suite 2150
West Allis, WI 53214

About Accent Care Hospice And Palliative Care Of Wi

Hospice overview and quality summary

Accent Care Hospice And Palliative Care Of Wi is a for-profit hospice care provider in West Allis, WI, serving patients and families in Milwaukee County and the surrounding area. Medicare certified since 2003, Accent Care Hospice And Palliative Care Of Wi has provided 23 years of end-of-life and palliative care to the community.

Accent Care Hospice And Palliative Care Of Wi serves an average of 75 patients per day, covering 98 ZIP codes across its service area. 34% of care is delivered in patients' homes, consistent with the hospice philosophy of enabling comfort care in familiar surroundings.

Accent Care Hospice And Palliative Care Of Wi holds a 2-star CMS rating based on caregiver surveys. Families are encouraged to review the detailed quality measures below. The facility's Hospice Care Index score is 9 out of 10, a composite measure of care quality and efficiency. 5 physicians are affiliated with this hospice.

When choosing hospice care in West Allis, WI, consider quality ratings, caregiver satisfaction surveys, the hospice's experience with your loved one's condition, and the service area. Since hospice care is typically delivered in the home, the responsiveness and availability of the care team are critical factors.

At a Glance

Star Rating2/5 Stars
OwnershipFor-Profit
Certified Since2003
CountyMilwaukee
Avg Daily Census75 patients
Service Area98 ZIP codes
HCI Score9/10
Affiliated Doctors5

Caregiver Satisfaction

CAHPS Hospice Survey results from bereaved family caregivers

2of 5

Below Average

CMS CAHPS Hospice Star Rating

Accent Care Hospice And Palliative Care Of Wi has received a 2-star quality rating from CMS, based on caregiver survey results. Families in West Allis, WI considering this hospice should review the detailed survey results below and discuss quality measures with the care team.

Emotional & Spiritual Support

How well the hospice team provided emotional and spiritual support

Below Average
85%

85% of caregivers gave a top rating for emotional & spiritual support, below the national average of 90%.

Treated with Respect

Whether the patient was treated with dignity and respect

Below Average
86%

86% of caregivers gave a top rating for treated with respect, below the national average of 90%.

Help with Symptoms

How well the hospice team managed pain and other symptoms

Average
72%

72% of caregivers gave a top rating for help with symptoms, consistent with the national average of 74%.

Team Communication

How well the hospice team communicated with the family

Below Average
73%

73% of caregivers gave a top rating for team communication, below the national average of 81%.

Getting Timely Care

Whether the patient received help as soon as it was needed

Below Average
68%

68% of caregivers gave a top rating for getting timely care, below the national average of 77%.

Training for Family Caregivers

Whether sufficient training was provided to care for the patient

Below Average
62%

62% of caregivers gave a top rating for training for family caregivers, below the national average of 75%.

Overall Rating (9-10)

Percentage of caregivers rating the hospice 9 or 10 out of 10

Below Average
75%

75% of caregivers gave a top rating for overall rating (9-10), below the national average of 81%.

Would Recommend

Percentage of caregivers who would definitely recommend this hospice

Below Average
76%

76% of caregivers gave a top rating for would recommend, below the national average of 84%.

Source: CMS CAHPS Hospice Survey · Vertical markers indicate national average

Quality Process Measures

CMS hospice care quality indicators vs. national benchmarks

Treatment Preferences Documented

Patients whose treatment preferences were discussed and documented

99.6%

Natl: 99.5%

Average

Beliefs & Values Addressed

Patients whose beliefs and values were addressed in the plan of care

97.3%

Natl: 98.3%

Average

Pain Screening

Patients screened for pain upon hospice admission

97.9%

Natl: 98.3%

Average

Comprehensive Pain Assessment

Patients with pain who received a comprehensive pain assessment

99.0%

Natl: 94.8%

Above Average

Dyspnea Screening

Patients screened for shortness of breath upon admission

100.0%

Natl: 99.0%

Average

Dyspnea Treatment

Patients with dyspnea who received treatment within 24 hours

98.8%

Natl: 97.4%

Average

Opioid Bowel Regimen

Patients on opioids who were offered a bowel regimen

100.0%

Natl: 93.2%

Above Average

Composite Process Score

Composite measure of all hospice care process quality measures

93.5%

Natl: 91.6%

Average

Hospice Care Index

Composite quality score with 10 sub-measures

9/10

Overall HCI Score

National average: 8.8/10

Accent Care Hospice And Palliative Care Of Wi's Hospice Care Index (HCI) score is 9 out of 10, above the national average of 8.8. This composite score reflects stronger-than-average performance across measures of nursing continuity, care transitions, and presence near death.

62.2% of Accent Care Hospice And Palliative Care Of Wi's patients received visits from the hospice team in their final days of life, significantly above the national average of 47.9%. This is one of the most meaningful quality indicators — having the hospice team present during the final hours provides critical comfort to both patients and families.

Visits Near Death

Patients with visits in last 3 days of life

96.4%

Natl: 89.5%

74th pctl

Nurse Care Minutes

Average nurse care minutes per routine home care day

15.3

Natl: 13.4

78th pctl

Weekend Nursing

Percentage of skilled nursing minutes on weekends

13.2%

Natl: 9.2%

84th pctl

Gaps in Nursing Visits

Stays with gaps in skilled nursing visits

63.6%

Natl: 55.4%

65th pctl

Early Live Discharges

Patients discharged alive within 3 days

15.6%

Natl: 7.2%

92th pctl

Late Live Discharges

Patients discharged alive after enrollment

33.3%

Natl: 40%

42th pctl

Burdensome Transitions (Type 1)

Hospice-to-acute-care transitions near death

7.8%

Natl: 8%

54th pctl

Burdensome Transitions (Type 2)

Acute care admissions near death

2.2%

Natl: 2.3%

65th pctl

CHC/GIP Days

Continuous home care & general inpatient days as share of total

6.3%

Natl: 0.6%

100th pctl

Per-Beneficiary Spending

Average Medicare spending per hospice beneficiary

$17,357

Natl: $16,971

47th pctl

Patient Population

Primary diagnoses of hospice patients

Accent Care Hospice And Palliative Care Of Wi's patient population is primarily composed of individuals with stroke (26%), followed by cancer (24%), cardiovascular disease (15%), other conditions (15%), dementia (13%), respiratory disease (8%).

Stroke26%
Cancer24%
Cardiovascular Disease15%
Other Conditions15%
Dementia13%
Respiratory Disease8%

Care Settings

Where hospice care is delivered

Accent Care Hospice And Palliative Care Of Wi delivers 34% of its care in patients' homes, with 40% in assisted living settings, 17% in nursing facility settings, 8% in inpatient hospice settings. The significant proportion of facility-based care may reflect patients requiring higher levels of medical support or those without available home caregivers. The hospice serves an average of 75 patients per day.

Assisted Living

40%

Patient's Home

34%

Nursing Facility

17%

Inpatient Hospice

8%

Patient Reviews

Reviews and ratings from patients

Loading reviews...

Manage This Hospice Profile

Claim your profile to update information, respond to reviews, and showcase your hospice to patients and families.

Claim & Manage Profile

Find Hospice Care in Nearby Cities

Browse hospice providers in surrounding areas

Frequently Asked Questions

About Accent Care Hospice And Palliative Care Of Wi

What is the CMS rating for Accent Care Hospice And Palliative Care Of Wi?

Accent Care Hospice And Palliative Care Of Wi has a 2-star quality rating from CMS based on the CAHPS Hospice Survey of bereaved family caregivers, which evaluates satisfaction across areas including symptom management, communication, and emotional support.

What conditions does Accent Care Hospice And Palliative Care Of Wi primarily treat?

Accent Care Hospice And Palliative Care Of Wi's patient population includes stroke (26%), cancer (24%), cardiovascular disease (15%), other conditions (15%), dementia (13%), respiratory disease (8%). This reflects the hospice's experience managing these conditions.

Where does Accent Care Hospice And Palliative Care Of Wi provide care?

Accent Care Hospice And Palliative Care Of Wi provides care in assisted living (40%), patient's home (34%), nursing facility (17%), inpatient hospice (8%).

How large is Accent Care Hospice And Palliative Care Of Wi?

Accent Care Hospice And Palliative Care Of Wi serves an average of 75 patients per day and covers 98 ZIP codes in its service area.

How many doctors are affiliated with Accent Care Hospice And Palliative Care Of Wi?

5 physicians are affiliated with Accent Care Hospice And Palliative Care Of Wi.

Data source: CMS Hospice Compare · CAHPS Hospice Survey ·