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Hospice Care

Acacia Hospice And Palliative Services

Below Average2-Star CMS Rating

11770 Warner Ave, Suite 101, Fountain Valley, CA 92708

For-Profit
9 Years Certified
186 Patients/Day

Contact Acacia Hospice And

(714) 576-2222Get Directions

11770 Warner Ave, Suite 101
Fountain Valley, CA 92708

About Acacia Hospice And Palliative Services

Hospice overview and quality summary

Acacia Hospice And Palliative Services is a for-profit hospice care provider in Fountain Valley, CA, serving patients and families in Orange County and the surrounding area. Medicare certified since 2017, Acacia Hospice And Palliative Services has provided 9 years of end-of-life and palliative care to the community.

Acacia Hospice And Palliative Services serves an average of 186 patients per day, covering 179 ZIP codes across its service area. 67% of care is delivered in patients' homes, consistent with the hospice philosophy of enabling comfort care in familiar surroundings.

Acacia Hospice And Palliative Services holds a 2-star CMS rating based on caregiver surveys. Families are encouraged to review the detailed quality measures below. The facility's Hospice Care Index score is 10 out of 10, a composite measure of care quality and efficiency. 7 physicians are affiliated with this hospice.

When choosing hospice care in Fountain Valley, CA, consider quality ratings, caregiver satisfaction surveys, the hospice's experience with your loved one's condition, and the service area. Since hospice care is typically delivered in the home, the responsiveness and availability of the care team are critical factors.

At a Glance

Star Rating2/5 Stars
OwnershipFor-Profit
Certified Since2017
CountyOrange
Avg Daily Census186 patients
Service Area179 ZIP codes
HCI Score10/10
Affiliated Doctors7

Caregiver Satisfaction

CAHPS Hospice Survey results from bereaved family caregivers

2of 5

Below Average

CMS CAHPS Hospice Star Rating

Acacia Hospice And Palliative Services has received a 2-star quality rating from CMS, based on caregiver survey results. Families in Fountain Valley, CA considering this hospice should review the detailed survey results below and discuss quality measures with the care team.

Emotional & Spiritual Support

How well the hospice team provided emotional and spiritual support

Average
89%

89% of caregivers gave a top rating for emotional & spiritual support, consistent with the national average of 90%.

Treated with Respect

Whether the patient was treated with dignity and respect

Below Average
83%

83% of caregivers gave a top rating for treated with respect, below the national average of 90%.

Help with Symptoms

How well the hospice team managed pain and other symptoms

Below Average
65%

65% of caregivers gave a top rating for help with symptoms, below the national average of 74%.

Team Communication

How well the hospice team communicated with the family

Below Average
76%

76% of caregivers gave a top rating for team communication, below the national average of 81%.

Getting Timely Care

Whether the patient received help as soon as it was needed

Below Average
67%

67% of caregivers gave a top rating for getting timely care, below the national average of 77%.

Training for Family Caregivers

Whether sufficient training was provided to care for the patient

Average
74%

74% of caregivers gave a top rating for training for family caregivers, consistent with the national average of 75%.

Overall Rating (9-10)

Percentage of caregivers rating the hospice 9 or 10 out of 10

Below Average
77%

77% of caregivers gave a top rating for overall rating (9-10), below the national average of 81%.

Would Recommend

Percentage of caregivers who would definitely recommend this hospice

Below Average
81%

81% of caregivers gave a top rating for would recommend, below the national average of 84%.

Source: CMS CAHPS Hospice Survey · Vertical markers indicate national average

Quality Process Measures

CMS hospice care quality indicators vs. national benchmarks

Treatment Preferences Documented

Patients whose treatment preferences were discussed and documented

99.8%

Natl: 99.5%

Average

Beliefs & Values Addressed

Patients whose beliefs and values were addressed in the plan of care

98.3%

Natl: 98.3%

Average

Pain Screening

Patients screened for pain upon hospice admission

98.8%

Natl: 98.3%

Average

Comprehensive Pain Assessment

Patients with pain who received a comprehensive pain assessment

98.1%

Natl: 94.8%

Above Average

Dyspnea Screening

Patients screened for shortness of breath upon admission

98.6%

Natl: 99.0%

Average

Dyspnea Treatment

Patients with dyspnea who received treatment within 24 hours

97.9%

Natl: 97.4%

Average

Opioid Bowel Regimen

Patients on opioids who were offered a bowel regimen

99.3%

Natl: 93.2%

Above Average

Composite Process Score

Composite measure of all hospice care process quality measures

94.0%

Natl: 91.6%

Above Average

Hospice Care Index

Composite quality score with 10 sub-measures

10/10

Overall HCI Score

National average: 8.8/10

Acacia Hospice And Palliative Services's Hospice Care Index (HCI) score is 10 out of 10, above the national average of 8.8. This composite score reflects stronger-than-average performance across measures of nursing continuity, care transitions, and presence near death.

47.5% of Acacia Hospice And Palliative Services's patients received visits from the hospice team in their final days of life, consistent with the national average of 47.9%. Presence during the final days reflects the hospice's commitment to supporting families when it matters most.

Visits Near Death

Patients with visits in last 3 days of life

95.3%

Natl: 89.5%

64th pctl

Nurse Care Minutes

Average nurse care minutes per routine home care day

12.1

Natl: 13.4

48th pctl

Weekend Nursing

Percentage of skilled nursing minutes on weekends

6.4%

Natl: 9.2%

31th pctl

Gaps in Nursing Visits

Stays with gaps in skilled nursing visits

48.1%

Natl: 55.4%

44th pctl

Early Live Discharges

Patients discharged alive within 3 days

10.5%

Natl: 7.2%

76th pctl

Late Live Discharges

Patients discharged alive after enrollment

34.3%

Natl: 40%

43th pctl

Burdensome Transitions (Type 1)

Hospice-to-acute-care transitions near death

9%

Natl: 8%

59th pctl

Burdensome Transitions (Type 2)

Acute care admissions near death

3.3%

Natl: 2.3%

78th pctl

CHC/GIP Days

Continuous home care & general inpatient days as share of total

0.1%

Natl: 0.6%

67th pctl

Per-Beneficiary Spending

Average Medicare spending per hospice beneficiary

$21,202

Natl: $16,971

67th pctl

Patient Population

Primary diagnoses of hospice patients

Acacia Hospice And Palliative Services's patient population is primarily composed of individuals with cardiovascular disease (34%), followed by dementia (23%), cancer (21%), other conditions (10%), respiratory disease (7%), stroke (7%). Heart failure is one of the leading diagnoses for hospice admission nationwide, and a high proportion of cardiac patients is typical of most hospice programs.

Cardiovascular Disease34%
Dementia23%
Cancer21%
Other Conditions10%
Respiratory Disease7%
Stroke7%

Care Settings

Where hospice care is delivered

Acacia Hospice And Palliative Services delivers 67% of its care in patients' homes, with 24% in assisted living settings, 5% in nursing facility settings, 5% in skilled nursing settings. The hospice serves an average of 186 patients per day.

Patient's Home

67%

Assisted Living

24%

Nursing Facility

5%

Skilled Nursing

5%

Patient Reviews

Reviews and ratings from patients

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Frequently Asked Questions

About Acacia Hospice And Palliative Services

What is the CMS rating for Acacia Hospice And Palliative Services?

Acacia Hospice And Palliative Services has a 2-star quality rating from CMS based on the CAHPS Hospice Survey of bereaved family caregivers, which evaluates satisfaction across areas including symptom management, communication, and emotional support.

What conditions does Acacia Hospice And Palliative Services primarily treat?

Acacia Hospice And Palliative Services's patient population includes cardiovascular disease (34%), dementia (23%), cancer (21%), other conditions (10%), respiratory disease (7%), stroke (7%). This reflects the hospice's experience managing these conditions.

Where does Acacia Hospice And Palliative Services provide care?

Acacia Hospice And Palliative Services provides care in patient's home (67%), assisted living (24%), nursing facility (5%), skilled nursing (5%).

How large is Acacia Hospice And Palliative Services?

Acacia Hospice And Palliative Services serves an average of 186 patients per day and covers 179 ZIP codes in its service area.

How many doctors are affiliated with Acacia Hospice And Palliative Services?

7 physicians are affiliated with Acacia Hospice And Palliative Services.

Data source: CMS Hospice Compare · CAHPS Hospice Survey ·