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Home Health Agency

Firsthealth Home Care

Very Good3.5-Star CMS Rating

251 Campground Road, Suite 100, West End, NC 27376

5 Services
Nonprofit
28 Years Certified

Contact Firsthealth Home Care

(910) 255-3715Get Directions

251 Campground Road, Suite 100
West End, NC 27376

About Firsthealth Home Care

Home health agency overview

Firsthealth Home Care is a nonprofit Medicare-certified home health agency in West End, NC. Certified since 1998, the agency has provided 28 years of in-home healthcare services to the community. The agency offers 5 of the 6 standard home health service categories.

Firsthealth Home Care provides skilled nursing care, physical therapy, occupational therapy, medical social services, home health aide services. Skilled nursing and physical therapy are the core services most patients receive, often following a hospital stay, surgery, or acute illness episode.

CMS has assigned Firsthealth Home Care a 3.5-star quality rating, indicating average performance across patient outcome measures. 20 physicians are affiliated with this agency.

When selecting a home health agency in West End, NC, consider quality ratings, the services offered, patient outcome measures, and whether the agency is covered by your insurance. Home health care allows patients to recover in the comfort of their own home while receiving professional medical care.

At a Glance

Star Rating3.5/5 Stars
OwnershipNonprofit
Certified Since1998
Services Offered5 of 6
Medicare Spending0.86x avg
Affiliated Doctors20

Quality Rating

CMS Quality of Patient Care star rating

3.5of 5

Very Good

Quality of Patient Care Rating

Firsthealth Home Care has received a 3.5-star quality of patient care rating from CMS, indicating average performance across home health quality measures. CMS evaluates agencies on patient outcomes including functional improvement, timely care, and hospitalization rates to help patients in West End, NC compare home health options.

Patient Outcomes

CMS quality measures for patient improvement and safety

Timely Initiation of Care

Patients who received their first visit within the recommended timeframe

99.6%

Improved Walking

Patients whose ability to walk improved during the home health episode

87.2%

Improved Bed Transferring

Patients whose ability to get in and out of bed improved

88.2%

Improved Bathing

Patients whose ability to bathe improved during care

88.1%

Improved Breathing

Patients whose shortness of breath improved

91.6%

Improved Oral Medications

Patients who improved in managing their medications correctly

82.8%

Skin Integrity

Patients assessed for pressure ulcer risk with prevention plan

0.3%

Timely Drug Education

Patients who received timely medication teaching and reconciliation

99.6%

Functional Assessment

Patients with a comprehensive functional status assessment

84.8%

Flu Vaccination

Patients assessed for seasonal flu vaccination status

75.4%

Falls with Injury

Lower is better

Patients who experienced a fall resulting in major injury

0.7%

Discharge & Readmission

Performance compared to national rates

Discharged to Community

Rate of patients successfully discharged to the community after home health care

Better Than National

Risk-standardized rate: 94.3%

Firsthealth Home Care performs better than the national rate for discharged to community, indicating stronger outcomes for patients.

Potentially Preventable Readmissions

Rate of unplanned hospital readmissions within 30 days

Same as National

Risk-standardized rate: 4.7%

Firsthealth Home Care performs at about the national rate for potentially preventable readmissions, consistent with most home health agencies.

Potentially Preventable Hospitalizations

Rate of unplanned hospitalizations during home health care

Better Than National

Risk-standardized rate: 5.9%

Firsthealth Home Care performs better than the national rate for potentially preventable hospitalizations, indicating stronger outcomes for patients.

Medicare Spending

Spending per episode relative to national average

0.86x

Below National Average

1.00 = national average Medicare spending per episode

Firsthealth Home Care's Medicare spending per episode is 14% below the national average (ratio: 0.86). Lower spending relative to quality outcomes may indicate efficient care delivery. This is based on 1,169 Medicare episodes.

Services Offered

Medicare-certified home health service categories

Skilled Nursing Care

Available

Registered nurses provide wound care, medication management, IV therapy, and patient education in the home.

Physical Therapy

Available

Licensed physical therapists help patients regain strength, mobility, and balance after illness or surgery.

Occupational Therapy

Available

Therapists help patients relearn daily activities like dressing, bathing, and cooking to regain independence.

Speech-Language Pathology

Not Available

Speech therapists address swallowing disorders, communication difficulties, and cognitive-linguistic rehabilitation.

Medical Social Services

Available

Social workers help patients access community resources, coordinate care, and address emotional and financial concerns.

Home Health Aide Services

Available

Certified aides assist with personal care including bathing, dressing, and light household tasks under nurse supervision.

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Frequently Asked Questions

About Firsthealth Home Care

What is the quality rating for Firsthealth Home Care?

Firsthealth Home Care has a 3.5-star quality of patient care rating from CMS, which evaluates home health agencies on patient outcomes including functional improvement, timely care, and avoidance of preventable hospitalizations.

What services does Firsthealth Home Care offer?

Firsthealth Home Care offers 5 home health services: skilled nursing, physical therapy, occupational therapy, medical social services, home health aide.

Does Medicare cover Firsthealth Home Care?

Yes, Firsthealth Home Care is a Medicare-certified home health agency. Medicare typically covers home health services when ordered by a physician and the patient is homebound and requires skilled care.

How does Firsthealth Home Care's Medicare spending compare?

Firsthealth Home Care's Medicare spending per episode ratio is 0.86 (1.00 = national average). This is below the national average.

How many doctors are affiliated with Firsthealth Home Care?

20 physicians are affiliated with Firsthealth Home Care.

Data source: CMS Home Health Compare ·