Overall Rating
Address
3549 Norriswood
Memphis, TN 38111
Contact
9013257820
Certification Date
1984-06-25
CMS Certification Number
445165
Ownership Type
For profit - Corporation
Number of Certified Beds
180
Average Number of Residents per Day
128.0
Provider Type
Medicare and Medicaid
Legal Business Name
THE BAY AT HIGHLANDS HEALTH AND REHABILITATION CENTER LLC
Affiliated Entity Name
CHAMPION CARE
Affiliated Entity ID
134
Health Inspection Rating
1
Quality Measure Rating
4
Staffing Rating
1
Reported Nurse Aide Staffing Hours per Resident per Day
2.00565
Reported LPN Staffing Hours per Resident per Day
1.22595
Reported RN Staffing Hours per Resident per Day
0.19702
Reported Total Nurse Staffing Hours per Resident per Day
3.42862
Total Number of Nurse Staff Hours per Resident per Day on the Weekend
3.08254
Registered Nurse Hours per Resident per Day on the Weekend
0.11635
Reported Physical Therapist Staffing Hours per Resident Per Day
0.06814
Long-Stay Quality Measure Rating
3
Short-Stay Quality Measure Rating
4
Total Weighted Health Survey Score
86.833
Number of Facility Reported Incidents
6
Number of Substantiated Complaints
5
Number of Citations from Infection Control Inspections
0
Standard Health Survey Date
2022-08-11
Total Number of Health Deficiencies
13
Number of Standard Health Deficiencies
6
Number of Complaint Health Deficiencies
7
Health Deficiency Score
135
Number of Health Revisits
1
Health Revisit Score
0
Total Health Score
135
Standard Health Survey Date
2019-10-22
Total Number of Health Deficiencies
5
Number of Standard Health Deficiencies
3
Number of Complaint Health Deficiencies
2
Health Deficiency Score
24
Number of Health Revisits
1
Health Revisit Score
0
Total Health Score
24
Standard Health Survey Date
2018-12-06
Total Number of Health Deficiencies
8
Number of Standard Health Deficiencies
5
Number of Complaint Health Deficiencies
3
Health Deficiency Score
68
Number of Health Revisits
1
Health Revisit Score
0
Total Health Score
68
Number of Fines
4
Total Amount of Fines in Dollars
331297.45
Number of Payment Denials
1
Total Number of Penalties
5