Hospice

TRANQUIL OAKS HOSPICE CARE

Address

2155 E Garvey Ave N, Suite B-10

West Covina, CA 91791

Contact

(562) 222-1190

Certification Date

08/01/2014

Details

CMS Certification Number

751572

Ownership Type

For-Profit

County/Parish

Los Angeles

CMS Region

9

Hospice Provider List

Measure Name Score Measure Date Range
Hospice and Palliative Care Treatment Preferences 100.0 04/01/2022-03/31/2023
Beliefs & Values Addressed (if desired by the patient) 100.0 04/01/2022-03/31/2023
Hospice and Palliative Care Pain Screening 99.6 04/01/2022-03/31/2023
Hospice and Palliative Care Pain Assessment 90.5 04/01/2022-03/31/2023
Hospice and Palliative Care Dyspnea Screening 99.8 04/01/2022-03/31/2023
Hospice and Palliative Care Dyspnea Treatment 98.4 04/01/2022-03/31/2023
Patient Treated with an Opioid Who Are Given a Bowel Regimen 87.6 04/01/2022-03/31/2023
Hospice and Palliative Care Composite Process Measure 89.9 04/01/2022-03/31/2023
Hospice Visits in the Last Days of Life 301 01/01/2021-12/31/2022
Hospice Visits in the Last Days of Life 9.0 01/01/2021-12/31/2022
Hospice Care Index Overall Score 9.0 01/01/2021-12/31/2022
CHC/GIP provided (% days) 110,820 01/01/2021-12/31/2022
CHC/GIP provided (% days) 0.3 01/01/2021-12/31/2022
CHC/GIP provided (% days) 75 01/01/2021-12/31/2022
Gaps in nursing visits (% elections) 466 01/01/2021-12/31/2022
Gaps in nursing visits (% elections) 54.3 01/01/2021-12/31/2022
Gaps in nursing visits (% elections) 46 01/01/2021-12/31/2022
Early live discharges (% live discharges) 258 01/01/2021-12/31/2022
Early live discharges (% live discharges) 1.6 01/01/2021-12/31/2022
Early live discharges (% live discharges) 20 01/01/2021-12/31/2022
Late live discharges (% live discharges) 258 01/01/2021-12/31/2022
Late live discharges (% live discharges) 52.7 01/01/2021-12/31/2022
Late live discharges (% live discharges) 82 01/01/2021-12/31/2022
Burdensome transitions, Type 1(% live discharges) 258 01/01/2021-12/31/2022
Burdensome transitions, Type 1 (% live discharges) 9.7 01/01/2021-12/31/2022
Burdensome transitions, Type 1 (% live discharges) 67 01/01/2021-12/31/2022
Burdensome transitions, Type 2(% live discharges) 258 01/01/2021-12/31/2022
Burdensome transitions, Type 2 (% live discharges) 3.1 01/01/2021-12/31/2022
Burdensome transitions, Type 2 (% live discharges) 72 01/01/2021-12/31/2022
Per-beneficiary spending (U.S. dollars $) 744 01/01/2021-12/31/2022
Per-beneficiary spending (U.S. dollars $) 29,169 01/01/2021-12/31/2022
Per-beneficiary spending (U.S. dollars $) 95 01/01/2021-12/31/2022
Nurse care minutes per routine home care days (minutes) 110,405 01/01/2021-12/31/2022
Nurse care minutes per routine home care days (minutes) 12.7 01/01/2021-12/31/2022
Nurse care minutes per routine home care days (minutes) 55 01/01/2021-12/31/2022
Skilled nursing minutes on weekends (% minutes) 1,397,400 01/01/2021-12/31/2022
Skilled nursing minutes on weekends (% minutes) 4.8 01/01/2021-12/31/2022
Skilled nursing minutes on weekends (% minutes) 13 01/01/2021-12/31/2022
Visits near death (% decedents) 417 01/01/2021-12/31/2022
Visits near death (% decedents) 96.6 01/01/2021-12/31/2022
Visits near death (% decedents) 78 01/01/2021-12/31/2022
Average Daily Census 45.0 01/01/2020-12/31/2020
Provided Routine Home Care and other levels of care Not Available 01/01/2018-12/31/2020
Provided Routine Home Care only Not Available 01/01/2018-12/31/2020
Percent of Patients with Cancer 15 01/01/2020-12/31/2020
Percent of Patients with Dementia 17 01/01/2020-12/31/2020
Percent of Patients with Stroke 9 01/01/2020-12/31/2020
Percent of Patients with Circulatory/heart disease 21 01/01/2020-12/31/2020
Percent of Patients with Respiratory disease 16 01/01/2020-12/31/2020
Percent of Patients with Other Conditions 0 01/01/2020-12/31/2020
Care Provided in Home 89 01/01/2020-12/31/2020
Care Provided in Assisted Living Facility 7 01/01/2020-12/31/2020
Care Provided in Nursing Facility 1 01/01/2020-12/31/2020
Care Provided in Skilled Nursing Facility 0 01/01/2020-12/31/2020
Care Provided in Inpatient Hospital Facility 0 01/01/2020-12/31/2020
Care Provided in Inpatient Hospice Facility 0 01/01/2020-12/31/2020
Care Provided in All other locations 3 01/01/2020-12/31/2020
Hospice served at least 1 patient enrolled in Medicare Advantage during one year Yes 01/01/2020-12/31/2020
Hospice served at least 1 patient with both Medicare and Medicaid coverage during one year Yes 01/01/2020-12/31/2020

CAHPS Survey Data List

Measure Name Score Star Rating Date
The hospice team did |not| provide the right amount of emotional and spiritual support 16 Not Applicable 04/01/2021-03/31/2023
The hospice team provided the right amount of emotional and spiritual support 84 Not Applicable 04/01/2021-03/31/2023
Caregivers rated the hospice agency a 6 or lower 9 Not Applicable 04/01/2021-03/31/2023
Caregivers rated the hospice agency a 7 or 8 21 Not Applicable 04/01/2021-03/31/2023
Caregivers rated the hospice agency a 9 or 10 70 Not Applicable 04/01/2021-03/31/2023
NO, they would probably not or definitely not recommend the hospice 10 Not Applicable 04/01/2021-03/31/2023
YES, they would probably recommend the hospice 17 Not Applicable 04/01/2021-03/31/2023
YES, they would definitely recommend the hospice 73 Not Applicable 04/01/2021-03/31/2023
The hospice team sometimes or never treated the patient with respect 8 Not Applicable 04/01/2021-03/31/2023
The hospice team usually treated the patient with respect 8 Not Applicable 04/01/2021-03/31/2023
The hospice team always treated the patient with respect 84 Not Applicable 04/01/2021-03/31/2023
The patient sometimes or never got the help they needed for pain and symptoms 14 Not Applicable 04/01/2021-03/31/2023
The patient usually got the help they needed for pain and symptoms 22 Not Applicable 04/01/2021-03/31/2023
The patient always got the help they needed for pain and symptoms 64 Not Applicable 04/01/2021-03/31/2023
The hospice team sometimes or never communicated well 11 Not Applicable 04/01/2021-03/31/2023
The hospice team usually communicated well 18 Not Applicable 04/01/2021-03/31/2023
The hospice team always communicated well 71 Not Applicable 04/01/2021-03/31/2023
The hospice team sometimes or never provided timely help 20 Not Applicable 04/01/2021-03/31/2023
The hospice team usually provided timely help 18 Not Applicable 04/01/2021-03/31/2023
The hospice team always provided timely help 62 Not Applicable 04/01/2021-03/31/2023
They did not receive the training they needed 12 Not Applicable 04/01/2021-03/31/2023
They somewhat received the training they needed 18 Not Applicable 04/01/2021-03/31/2023
They definitely received the training they needed 70 Not Applicable 04/01/2021-03/31/2023
Family caregiver survey rating Not Applicable Not Available 04/01/2021-03/31/2023