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Hospice Care

Commonheart Hospice

Below Average2-Star CMS Rating

1020 Hill St, Watertown, WI 53098

Non-Profit
20 Years Certified
109 Patients/Day

Contact Commonheart Hospice

(920) 206-6202Get Directions

1020 Hill St
Watertown, WI 53098

About Commonheart Hospice

Hospice overview and quality summary

Commonheart Hospice is a nonprofit hospice care provider in Watertown, WI, serving patients and families in Dodge County and the surrounding area. Medicare certified since 2006, Commonheart Hospice has provided 20 years of end-of-life and palliative care to the community.

Commonheart Hospice serves an average of 109 patients per day, covering 99 ZIP codes across its service area. 14% of care is delivered in patients' homes, consistent with the hospice philosophy of enabling comfort care in familiar surroundings.

Commonheart Hospice holds a 2-star CMS rating based on caregiver surveys. Families are encouraged to review the detailed quality measures below. The facility's Hospice Care Index score is 10 out of 10, a composite measure of care quality and efficiency. 13 physicians are affiliated with this hospice.

When choosing hospice care in Watertown, WI, consider quality ratings, caregiver satisfaction surveys, the hospice's experience with your loved one's condition, and the service area. Since hospice care is typically delivered in the home, the responsiveness and availability of the care team are critical factors.

At a Glance

Star Rating2/5 Stars
OwnershipNon-Profit
Certified Since2006
CountyDodge
Avg Daily Census109 patients
Service Area99 ZIP codes
HCI Score10/10
Affiliated Doctors13

Caregiver Satisfaction

CAHPS Hospice Survey results from bereaved family caregivers

2of 5

Below Average

CMS CAHPS Hospice Star Rating

Commonheart Hospice has received a 2-star quality rating from CMS, based on caregiver survey results. Families in Watertown, WI considering this hospice should review the detailed survey results below and discuss quality measures with the care team.

Emotional & Spiritual Support

How well the hospice team provided emotional and spiritual support

Below Average
87%

87% of caregivers gave a top rating for emotional & spiritual support, below the national average of 90%.

Treated with Respect

Whether the patient was treated with dignity and respect

Below Average
83%

83% of caregivers gave a top rating for treated with respect, below the national average of 90%.

Help with Symptoms

How well the hospice team managed pain and other symptoms

Below Average
64%

64% of caregivers gave a top rating for help with symptoms, below the national average of 74%.

Team Communication

How well the hospice team communicated with the family

Below Average
67%

67% of caregivers gave a top rating for team communication, below the national average of 81%.

Getting Timely Care

Whether the patient received help as soon as it was needed

Below Average
70%

70% of caregivers gave a top rating for getting timely care, below the national average of 77%.

Training for Family Caregivers

Whether sufficient training was provided to care for the patient

Below Average
72%

72% of caregivers gave a top rating for training for family caregivers, below the national average of 75%.

Overall Rating (9-10)

Percentage of caregivers rating the hospice 9 or 10 out of 10

Below Average
69%

69% of caregivers gave a top rating for overall rating (9-10), below the national average of 81%.

Would Recommend

Percentage of caregivers who would definitely recommend this hospice

Below Average
77%

77% of caregivers gave a top rating for would recommend, below the national average of 84%.

Source: CMS CAHPS Hospice Survey · Vertical markers indicate national average

Quality Process Measures

CMS hospice care quality indicators vs. national benchmarks

Treatment Preferences Documented

Patients whose treatment preferences were discussed and documented

100.0%

Natl: 99.5%

Average

Beliefs & Values Addressed

Patients whose beliefs and values were addressed in the plan of care

99.7%

Natl: 98.3%

Average

Pain Screening

Patients screened for pain upon hospice admission

96.3%

Natl: 98.3%

Below Average

Comprehensive Pain Assessment

Patients with pain who received a comprehensive pain assessment

100.0%

Natl: 94.8%

Above Average

Dyspnea Screening

Patients screened for shortness of breath upon admission

99.4%

Natl: 99.0%

Average

Dyspnea Treatment

Patients with dyspnea who received treatment within 24 hours

94.9%

Natl: 97.4%

Below Average

Opioid Bowel Regimen

Patients on opioids who were offered a bowel regimen

100.0%

Natl: 93.2%

Above Average

Composite Process Score

Composite measure of all hospice care process quality measures

94.0%

Natl: 91.6%

Above Average

Hospice Care Index

Composite quality score with 10 sub-measures

10/10

Overall HCI Score

National average: 8.8/10

Commonheart Hospice's Hospice Care Index (HCI) score is 10 out of 10, above the national average of 8.8. This composite score reflects stronger-than-average performance across measures of nursing continuity, care transitions, and presence near death.

82.0% of Commonheart Hospice's patients received visits from the hospice team in their final days of life, significantly above the national average of 47.9%. This is one of the most meaningful quality indicators — having the hospice team present during the final hours provides critical comfort to both patients and families.

Visits Near Death

Patients with visits in last 3 days of life

97.1%

Natl: 89.5%

80th pctl

Nurse Care Minutes

Average nurse care minutes per routine home care day

20

Natl: 13.4

95th pctl

Weekend Nursing

Percentage of skilled nursing minutes on weekends

7.9%

Natl: 9.2%

50th pctl

Gaps in Nursing Visits

Stays with gaps in skilled nursing visits

29.8%

Natl: 55.4%

21th pctl

Early Live Discharges

Patients discharged alive within 3 days

6.7%

Natl: 7.2%

53th pctl

Late Live Discharges

Patients discharged alive after enrollment

45.6%

Natl: 40%

74th pctl

Burdensome Transitions (Type 1)

Hospice-to-acute-care transitions near death

11.1%

Natl: 8%

70th pctl

Burdensome Transitions (Type 2)

Acute care admissions near death

0%

Natl: 2.3%

45th pctl

CHC/GIP Days

Continuous home care & general inpatient days as share of total

0%

Natl: 0.6%

52th pctl

Per-Beneficiary Spending

Average Medicare spending per hospice beneficiary

$18,176

Natl: $16,971

52th pctl

Patient Population

Primary diagnoses of hospice patients

Commonheart Hospice's patient population is primarily composed of individuals with other conditions (32%), followed by dementia (28%), cardiovascular disease (17%), cancer (15%), respiratory disease (8%), stroke (4%).

Other Conditions32%
Dementia28%
Cardiovascular Disease17%
Cancer15%
Respiratory Disease8%
Stroke4%

Care Settings

Where hospice care is delivered

Commonheart Hospice delivers 14% of its care in patients' homes, with 45% in assisted living settings, 41% in skilled nursing settings. The significant proportion of facility-based care may reflect patients requiring higher levels of medical support or those without available home caregivers. The hospice serves an average of 109 patients per day.

Assisted Living

45%

Skilled Nursing

41%

Patient's Home

14%

Patient Reviews

Reviews and ratings from patients

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Frequently Asked Questions

About Commonheart Hospice

What is the CMS rating for Commonheart Hospice?

Commonheart Hospice has a 2-star quality rating from CMS based on the CAHPS Hospice Survey of bereaved family caregivers, which evaluates satisfaction across areas including symptom management, communication, and emotional support.

What conditions does Commonheart Hospice primarily treat?

Commonheart Hospice's patient population includes other conditions (32%), dementia (28%), cardiovascular disease (17%), cancer (15%), respiratory disease (8%), stroke (4%). This reflects the hospice's experience managing these conditions.

Where does Commonheart Hospice provide care?

Commonheart Hospice provides care in assisted living (45%), skilled nursing (41%), patient's home (14%).

How large is Commonheart Hospice?

Commonheart Hospice serves an average of 109 patients per day and covers 99 ZIP codes in its service area.

How many doctors are affiliated with Commonheart Hospice?

13 physicians are affiliated with Commonheart Hospice.

Data source: CMS Hospice Compare · CAHPS Hospice Survey ·