Hospice

SERENITY FIRST LLC

Address

4915 Fritzhugh Avenue

Richmond, VA 23230

Contact

(804) 562-5730

Certification Date

04/22/2021

Details

CMS Certification Number

491638

Ownership Type

For-Profit

County/Parish

Henrico

CMS Region

3

Hospice Provider List

Measure Name Score Measure Date Range
Hospice and Palliative Care Treatment Preferences 100.0 04/01/2022-03/31/2023
Beliefs & Values Addressed (if desired by the patient) 94.7 04/01/2022-03/31/2023
Hospice and Palliative Care Pain Screening 83.2 04/01/2022-03/31/2023
Hospice and Palliative Care Pain Assessment 90.9 04/01/2022-03/31/2023
Hospice and Palliative Care Dyspnea Screening 97.9 04/01/2022-03/31/2023
Hospice and Palliative Care Dyspnea Treatment 93.9 04/01/2022-03/31/2023
Patient Treated with an Opioid Who Are Given a Bowel Regimen Not Available 04/01/2022-03/31/2023
Hospice and Palliative Care Composite Process Measure 73.7 04/01/2022-03/31/2023
Hospice Visits in the Last Days of Life 111 01/01/2021-12/31/2022
Hospice Visits in the Last Days of Life 49.5 01/01/2021-12/31/2022
Hospice Care Index Overall Score 9.0 01/01/2021-12/31/2022
CHC/GIP provided (% days) 19,771 01/01/2021-12/31/2022
CHC/GIP provided (% days) 0.0 01/01/2021-12/31/2022
CHC/GIP provided (% days) 49 01/01/2021-12/31/2022
Gaps in nursing visits (% elections) 114 01/01/2021-12/31/2022
Gaps in nursing visits (% elections) 39.5 01/01/2021-12/31/2022
Gaps in nursing visits (% elections) 26 01/01/2021-12/31/2022
Early live discharges (% live discharges) 15 01/01/2021-12/31/2022
Early live discharges (% live discharges) 13.3 01/01/2021-12/31/2022
Early live discharges (% live discharges) 89 01/01/2021-12/31/2022
Late live discharges (% live discharges) 15 01/01/2021-12/31/2022
Late live discharges (% live discharges) 53.3 01/01/2021-12/31/2022
Late live discharges (% live discharges) 83 01/01/2021-12/31/2022
Burdensome transitions, Type 1(% live discharges) 15 01/01/2021-12/31/2022
Burdensome transitions, Type 1 (% live discharges) 6.7 01/01/2021-12/31/2022
Burdensome transitions, Type 1 (% live discharges) 51 01/01/2021-12/31/2022
Burdensome transitions, Type 2(% live discharges) 15 01/01/2021-12/31/2022
Burdensome transitions, Type 2 (% live discharges) 0.0 01/01/2021-12/31/2022
Burdensome transitions, Type 2 (% live discharges) 41 01/01/2021-12/31/2022
Per-beneficiary spending (U.S. dollars $) 195 01/01/2021-12/31/2022
Per-beneficiary spending (U.S. dollars $) 15,630 01/01/2021-12/31/2022
Per-beneficiary spending (U.S. dollars $) 50 01/01/2021-12/31/2022
Nurse care minutes per routine home care days (minutes) 19,766 01/01/2021-12/31/2022
Nurse care minutes per routine home care days (minutes) 14.6 01/01/2021-12/31/2022
Nurse care minutes per routine home care days (minutes) 73 01/01/2021-12/31/2022
Skilled nursing minutes on weekends (% minutes) 288,075 01/01/2021-12/31/2022
Skilled nursing minutes on weekends (% minutes) 3.2 01/01/2021-12/31/2022
Skilled nursing minutes on weekends (% minutes) 4 01/01/2021-12/31/2022
Visits near death (% decedents) 128 01/01/2021-12/31/2022
Visits near death (% decedents) 92.2 01/01/2021-12/31/2022
Visits near death (% decedents) 44 01/01/2021-12/31/2022
Average Daily Census Not Available 01/01/2020-12/31/2020
Provided Routine Home Care and other levels of care Not Available 01/01/2018-12/31/2020
Provided Routine Home Care only Not Available 01/01/2018-12/31/2020
Percent of Patients with Cancer Not Available 01/01/2020-12/31/2020
Percent of Patients with Dementia Not Available 01/01/2020-12/31/2020
Percent of Patients with Stroke Not Available 01/01/2020-12/31/2020
Percent of Patients with Circulatory/heart disease Not Available 01/01/2020-12/31/2020
Percent of Patients with Respiratory disease Not Available 01/01/2020-12/31/2020
Percent of Patients with Other Conditions Not Available 01/01/2020-12/31/2020
Care Provided in Home Not Available 01/01/2020-12/31/2020
Care Provided in Assisted Living Facility Not Available 01/01/2020-12/31/2020
Care Provided in Nursing Facility Not Available 01/01/2020-12/31/2020
Care Provided in Skilled Nursing Facility Not Available 01/01/2020-12/31/2020
Care Provided in Inpatient Hospital Facility Not Available 01/01/2020-12/31/2020
Care Provided in Inpatient Hospice Facility Not Available 01/01/2020-12/31/2020
Care Provided in All other locations Not Available 01/01/2020-12/31/2020
Hospice served at least 1 patient enrolled in Medicare Advantage during one year Not Available 01/01/2020-12/31/2020
Hospice served at least 1 patient with both Medicare and Medicaid coverage during one year Not Available 01/01/2020-12/31/2020

CAHPS Survey Data List

Measure Name Score Star Rating Date
The hospice team did |not| provide the right amount of emotional and spiritual support Not Available Not Applicable 04/01/2021-03/31/2023
The hospice team provided the right amount of emotional and spiritual support Not Available Not Applicable 04/01/2021-03/31/2023
Caregivers rated the hospice agency a 6 or lower Not Available Not Applicable 04/01/2021-03/31/2023
Caregivers rated the hospice agency a 7 or 8 Not Available Not Applicable 04/01/2021-03/31/2023
Caregivers rated the hospice agency a 9 or 10 Not Available Not Applicable 04/01/2021-03/31/2023
NO, they would probably not or definitely not recommend the hospice Not Available Not Applicable 04/01/2021-03/31/2023
YES, they would probably recommend the hospice Not Available Not Applicable 04/01/2021-03/31/2023
YES, they would definitely recommend the hospice Not Available Not Applicable 04/01/2021-03/31/2023
The hospice team sometimes or never treated the patient with respect Not Available Not Applicable 04/01/2021-03/31/2023
The hospice team usually treated the patient with respect Not Available Not Applicable 04/01/2021-03/31/2023
The hospice team always treated the patient with respect Not Available Not Applicable 04/01/2021-03/31/2023
The patient sometimes or never got the help they needed for pain and symptoms Not Available Not Applicable 04/01/2021-03/31/2023
The patient usually got the help they needed for pain and symptoms Not Available Not Applicable 04/01/2021-03/31/2023
The patient always got the help they needed for pain and symptoms Not Available Not Applicable 04/01/2021-03/31/2023
The hospice team sometimes or never communicated well Not Available Not Applicable 04/01/2021-03/31/2023
The hospice team usually communicated well Not Available Not Applicable 04/01/2021-03/31/2023
The hospice team always communicated well Not Available Not Applicable 04/01/2021-03/31/2023
The hospice team sometimes or never provided timely help Not Available Not Applicable 04/01/2021-03/31/2023
The hospice team usually provided timely help Not Available Not Applicable 04/01/2021-03/31/2023
The hospice team always provided timely help Not Available Not Applicable 04/01/2021-03/31/2023
They did not receive the training they needed Not Available Not Applicable 04/01/2021-03/31/2023
They somewhat received the training they needed Not Available Not Applicable 04/01/2021-03/31/2023
They definitely received the training they needed Not Available Not Applicable 04/01/2021-03/31/2023
Family caregiver survey rating Not Applicable Not Available 04/01/2021-03/31/2023