Hospice

PERSONAL TOUCH HOME CARE & HOSPICE-NEWPORT NEWS

Address

11817 Canon Blvd, Suite 300

Newport News, VA 23606

Contact

(757) 855-1355

Certification Date

04/05/1995

Details

CMS Certification Number

491526

Ownership Type

For-Profit

County/Parish

Newport News City

CMS Region

3

Hospice Provider List

Measure Name Score Measure Date Range
Hospice and Palliative Care Treatment Preferences 100.0 04/01/2022-03/31/2023
Beliefs & Values Addressed (if desired by the patient) 99.3 04/01/2022-03/31/2023
Hospice and Palliative Care Pain Screening 99.3 04/01/2022-03/31/2023
Hospice and Palliative Care Pain Assessment 98.7 04/01/2022-03/31/2023
Hospice and Palliative Care Dyspnea Screening 100.0 04/01/2022-03/31/2023
Hospice and Palliative Care Dyspnea Treatment 91.9 04/01/2022-03/31/2023
Patient Treated with an Opioid Who Are Given a Bowel Regimen 100.0 04/01/2022-03/31/2023
Hospice and Palliative Care Composite Process Measure 96.6 04/01/2022-03/31/2023
Hospice Visits in the Last Days of Life 205 01/01/2021-12/31/2022
Hospice Visits in the Last Days of Life 54.1 01/01/2021-12/31/2022
Hospice Care Index Overall Score 9.0 01/01/2021-12/31/2022
CHC/GIP provided (% days) 13,923 01/01/2021-12/31/2022
CHC/GIP provided (% days) 0.0 01/01/2021-12/31/2022
CHC/GIP provided (% days) 49 01/01/2021-12/31/2022
Gaps in nursing visits (% elections) 106 01/01/2021-12/31/2022
Gaps in nursing visits (% elections) 48.1 01/01/2021-12/31/2022
Gaps in nursing visits (% elections) 38 01/01/2021-12/31/2022
Early live discharges (% live discharges) 31 01/01/2021-12/31/2022
Early live discharges (% live discharges) 12.9 01/01/2021-12/31/2022
Early live discharges (% live discharges) 87 01/01/2021-12/31/2022
Late live discharges (% live discharges) 31 01/01/2021-12/31/2022
Late live discharges (% live discharges) 19.4 01/01/2021-12/31/2022
Late live discharges (% live discharges) 9 01/01/2021-12/31/2022
Burdensome transitions, Type 1(% live discharges) 31 01/01/2021-12/31/2022
Burdensome transitions, Type 1 (% live discharges) 0.0 01/01/2021-12/31/2022
Burdensome transitions, Type 1 (% live discharges) 20 01/01/2021-12/31/2022
Burdensome transitions, Type 2(% live discharges) 31 01/01/2021-12/31/2022
Burdensome transitions, Type 2 (% live discharges) 0.0 01/01/2021-12/31/2022
Burdensome transitions, Type 2 (% live discharges) 41 01/01/2021-12/31/2022
Per-beneficiary spending (U.S. dollars $) 284 01/01/2021-12/31/2022
Per-beneficiary spending (U.S. dollars $) 8,065 01/01/2021-12/31/2022
Per-beneficiary spending (U.S. dollars $) 7 01/01/2021-12/31/2022
Nurse care minutes per routine home care days (minutes) 13,914 01/01/2021-12/31/2022
Nurse care minutes per routine home care days (minutes) 14.9 01/01/2021-12/31/2022
Nurse care minutes per routine home care days (minutes) 75 01/01/2021-12/31/2022
Skilled nursing minutes on weekends (% minutes) 207,585 01/01/2021-12/31/2022
Skilled nursing minutes on weekends (% minutes) 13.8 01/01/2021-12/31/2022
Skilled nursing minutes on weekends (% minutes) 88 01/01/2021-12/31/2022
Visits near death (% decedents) 237 01/01/2021-12/31/2022
Visits near death (% decedents) 93.2 01/01/2021-12/31/2022
Visits near death (% decedents) 50 01/01/2021-12/31/2022
Average Daily Census 29.0 01/01/2020-12/31/2020
Provided Routine Home Care and other levels of care Yes 01/01/2018-12/31/2020
Provided Routine Home Care only No 01/01/2018-12/31/2020
Percent of Patients with Cancer 57 01/01/2020-12/31/2020
Percent of Patients with Dementia 7 01/01/2020-12/31/2020
Percent of Patients with Stroke 6 01/01/2020-12/31/2020
Percent of Patients with Circulatory/heart disease 7 01/01/2020-12/31/2020
Percent of Patients with Respiratory disease Not Available 01/01/2020-12/31/2020
Percent of Patients with Other Conditions 0 01/01/2020-12/31/2020
Care Provided in Home 99 01/01/2020-12/31/2020
Care Provided in Assisted Living Facility 0 01/01/2020-12/31/2020
Care Provided in Nursing Facility 0 01/01/2020-12/31/2020
Care Provided in Skilled Nursing Facility 0 01/01/2020-12/31/2020
Care Provided in Inpatient Hospital Facility 0 01/01/2020-12/31/2020
Care Provided in Inpatient Hospice Facility 0 01/01/2020-12/31/2020
Care Provided in All other locations 1 01/01/2020-12/31/2020
Hospice served at least 1 patient enrolled in Medicare Advantage during one year Yes 01/01/2020-12/31/2020
Hospice served at least 1 patient with both Medicare and Medicaid coverage during one year Yes 01/01/2020-12/31/2020

CAHPS Survey Data List

Measure Name Score Star Rating Date
The hospice team did |not| provide the right amount of emotional and spiritual support 17 Not Applicable 04/01/2021-03/31/2023
The hospice team provided the right amount of emotional and spiritual support 83 Not Applicable 04/01/2021-03/31/2023
Caregivers rated the hospice agency a 6 or lower 5 Not Applicable 04/01/2021-03/31/2023
Caregivers rated the hospice agency a 7 or 8 20 Not Applicable 04/01/2021-03/31/2023
Caregivers rated the hospice agency a 9 or 10 75 Not Applicable 04/01/2021-03/31/2023
NO, they would probably not or definitely not recommend the hospice 6 Not Applicable 04/01/2021-03/31/2023
YES, they would probably recommend the hospice 16 Not Applicable 04/01/2021-03/31/2023
YES, they would definitely recommend the hospice 78 Not Applicable 04/01/2021-03/31/2023
The hospice team sometimes or never treated the patient with respect 2 Not Applicable 04/01/2021-03/31/2023
The hospice team usually treated the patient with respect 9 Not Applicable 04/01/2021-03/31/2023
The hospice team always treated the patient with respect 89 Not Applicable 04/01/2021-03/31/2023
The patient sometimes or never got the help they needed for pain and symptoms 11 Not Applicable 04/01/2021-03/31/2023
The patient usually got the help they needed for pain and symptoms 19 Not Applicable 04/01/2021-03/31/2023
The patient always got the help they needed for pain and symptoms 70 Not Applicable 04/01/2021-03/31/2023
The hospice team sometimes or never communicated well 5 Not Applicable 04/01/2021-03/31/2023
The hospice team usually communicated well 13 Not Applicable 04/01/2021-03/31/2023
The hospice team always communicated well 82 Not Applicable 04/01/2021-03/31/2023
The hospice team sometimes or never provided timely help 11 Not Applicable 04/01/2021-03/31/2023
The hospice team usually provided timely help 15 Not Applicable 04/01/2021-03/31/2023
The hospice team always provided timely help 74 Not Applicable 04/01/2021-03/31/2023
They did not receive the training they needed 7 Not Applicable 04/01/2021-03/31/2023
They somewhat received the training they needed 14 Not Applicable 04/01/2021-03/31/2023
They definitely received the training they needed 79 Not Applicable 04/01/2021-03/31/2023
Family caregiver survey rating Not Applicable 3 04/01/2021-03/31/2023