Hospice

CROSSROADS HOSPICE OF TENNESSE

Address

1669 Shelby Oaks Drive Suite 106

Memphis, TN 38134

Contact

(901) 382-9292

Certification Date

05/22/1998

Details

CMS Certification Number

441573

Ownership Type

For-Profit

County/Parish

Shelby

CMS Region

4

Hospice Provider List

Measure Name Score Measure Date Range
Hospice and Palliative Care Treatment Preferences 100.0 04/01/2022-03/31/2023
Beliefs & Values Addressed (if desired by the patient) 100.0 04/01/2022-03/31/2023
Hospice and Palliative Care Pain Screening 99.9 04/01/2022-03/31/2023
Hospice and Palliative Care Pain Assessment 99.6 04/01/2022-03/31/2023
Hospice and Palliative Care Dyspnea Screening 99.9 04/01/2022-03/31/2023
Hospice and Palliative Care Dyspnea Treatment 99.6 04/01/2022-03/31/2023
Patient Treated with an Opioid Who Are Given a Bowel Regimen 100.0 04/01/2022-03/31/2023
Hospice and Palliative Care Composite Process Measure 99.3 04/01/2022-03/31/2023
Hospice Visits in the Last Days of Life 1,080 01/01/2021-12/31/2022
Hospice Visits in the Last Days of Life 65.2 01/01/2021-12/31/2022
Hospice Care Index Overall Score 10.0 01/01/2021-12/31/2022
CHC/GIP provided (% days) 147,654 01/01/2021-12/31/2022
CHC/GIP provided (% days) 0.9 01/01/2021-12/31/2022
CHC/GIP provided (% days) 86 01/01/2021-12/31/2022
Gaps in nursing visits (% elections) 752 01/01/2021-12/31/2022
Gaps in nursing visits (% elections) 78.6 01/01/2021-12/31/2022
Gaps in nursing visits (% elections) 85 01/01/2021-12/31/2022
Early live discharges (% live discharges) 123 01/01/2021-12/31/2022
Early live discharges (% live discharges) 13.0 01/01/2021-12/31/2022
Early live discharges (% live discharges) 88 01/01/2021-12/31/2022
Late live discharges (% live discharges) 123 01/01/2021-12/31/2022
Late live discharges (% live discharges) 29.3 01/01/2021-12/31/2022
Late live discharges (% live discharges) 24 01/01/2021-12/31/2022
Burdensome transitions, Type 1(% live discharges) 123 01/01/2021-12/31/2022
Burdensome transitions, Type 1 (% live discharges) 4.9 01/01/2021-12/31/2022
Burdensome transitions, Type 1 (% live discharges) 40 01/01/2021-12/31/2022
Burdensome transitions, Type 2(% live discharges) 123 01/01/2021-12/31/2022
Burdensome transitions, Type 2 (% live discharges) 4.9 01/01/2021-12/31/2022
Burdensome transitions, Type 2 (% live discharges) 86 01/01/2021-12/31/2022
Per-beneficiary spending (U.S. dollars $) 2,049 01/01/2021-12/31/2022
Per-beneficiary spending (U.S. dollars $) 11,681 01/01/2021-12/31/2022
Per-beneficiary spending (U.S. dollars $) 24 01/01/2021-12/31/2022
Nurse care minutes per routine home care days (minutes) 145,929 01/01/2021-12/31/2022
Nurse care minutes per routine home care days (minutes) 10.6 01/01/2021-12/31/2022
Nurse care minutes per routine home care days (minutes) 30 01/01/2021-12/31/2022
Skilled nursing minutes on weekends (% minutes) 1,549,965 01/01/2021-12/31/2022
Skilled nursing minutes on weekends (% minutes) 4.5 01/01/2021-12/31/2022
Skilled nursing minutes on weekends (% minutes) 11 01/01/2021-12/31/2022
Visits near death (% decedents) 1,727 01/01/2021-12/31/2022
Visits near death (% decedents) 96.8 01/01/2021-12/31/2022
Visits near death (% decedents) 79 01/01/2021-12/31/2022
Average Daily Census 244.0 01/01/2020-12/31/2020
Provided Routine Home Care and other levels of care Yes 01/01/2018-12/31/2020
Provided Routine Home Care only No 01/01/2018-12/31/2020
Percent of Patients with Cancer 17 01/01/2020-12/31/2020
Percent of Patients with Dementia 23 01/01/2020-12/31/2020
Percent of Patients with Stroke 9 01/01/2020-12/31/2020
Percent of Patients with Circulatory/heart disease 15 01/01/2020-12/31/2020
Percent of Patients with Respiratory disease 12 01/01/2020-12/31/2020
Percent of Patients with Other Conditions 10 01/01/2020-12/31/2020
Care Provided in Home 57 01/01/2020-12/31/2020
Care Provided in Assisted Living Facility 1 01/01/2020-12/31/2020
Care Provided in Nursing Facility 38 01/01/2020-12/31/2020
Care Provided in Skilled Nursing Facility 1 01/01/2020-12/31/2020
Care Provided in Inpatient Hospital Facility 0 01/01/2020-12/31/2020
Care Provided in Inpatient Hospice Facility 0 01/01/2020-12/31/2020
Care Provided in All other locations 3 01/01/2020-12/31/2020
Hospice served at least 1 patient enrolled in Medicare Advantage during one year Yes 01/01/2020-12/31/2020
Hospice served at least 1 patient with both Medicare and Medicaid coverage during one year Yes 01/01/2020-12/31/2020

CAHPS Survey Data List

Measure Name Score Star Rating Date
The hospice team did |not| provide the right amount of emotional and spiritual support 8 Not Applicable 04/01/2021-03/31/2023
The hospice team provided the right amount of emotional and spiritual support 92 Not Applicable 04/01/2021-03/31/2023
Caregivers rated the hospice agency a 6 or lower 4 Not Applicable 04/01/2021-03/31/2023
Caregivers rated the hospice agency a 7 or 8 14 Not Applicable 04/01/2021-03/31/2023
Caregivers rated the hospice agency a 9 or 10 82 Not Applicable 04/01/2021-03/31/2023
NO, they would probably not or definitely not recommend the hospice 4 Not Applicable 04/01/2021-03/31/2023
YES, they would probably recommend the hospice 11 Not Applicable 04/01/2021-03/31/2023
YES, they would definitely recommend the hospice 85 Not Applicable 04/01/2021-03/31/2023
The hospice team sometimes or never treated the patient with respect 2 Not Applicable 04/01/2021-03/31/2023
The hospice team usually treated the patient with respect 6 Not Applicable 04/01/2021-03/31/2023
The hospice team always treated the patient with respect 92 Not Applicable 04/01/2021-03/31/2023
The patient sometimes or never got the help they needed for pain and symptoms 12 Not Applicable 04/01/2021-03/31/2023
The patient usually got the help they needed for pain and symptoms 13 Not Applicable 04/01/2021-03/31/2023
The patient always got the help they needed for pain and symptoms 75 Not Applicable 04/01/2021-03/31/2023
The hospice team sometimes or never communicated well 6 Not Applicable 04/01/2021-03/31/2023
The hospice team usually communicated well 10 Not Applicable 04/01/2021-03/31/2023
The hospice team always communicated well 84 Not Applicable 04/01/2021-03/31/2023
The hospice team sometimes or never provided timely help 12 Not Applicable 04/01/2021-03/31/2023
The hospice team usually provided timely help 11 Not Applicable 04/01/2021-03/31/2023
The hospice team always provided timely help 77 Not Applicable 04/01/2021-03/31/2023
They did not receive the training they needed 7 Not Applicable 04/01/2021-03/31/2023
They somewhat received the training they needed 14 Not Applicable 04/01/2021-03/31/2023
They definitely received the training they needed 79 Not Applicable 04/01/2021-03/31/2023
Family caregiver survey rating Not Applicable 4 04/01/2021-03/31/2023