Address
324 N Mcdowell Street
Charlotte, NC 28204
Contact
(704) 384-6478
Certification Date
05/23/1995
CMS Certification Number
341575
Ownership Type
Non-Profit
County/Parish
Mecklenburg
CMS Region
4
| Measure Name | Score | Measure Date Range |
|---|---|---|
| Burdensome transitions, Type 2 (% live discharges) | 64 | 01/01/2021-12/31/2022 |
| Per-beneficiary spending (U.S. dollars $) | 2,985 | 01/01/2021-12/31/2022 |
| Per-beneficiary spending (U.S. dollars $) | 7,510 | 01/01/2021-12/31/2022 |
| Per-beneficiary spending (U.S. dollars $) | 6 | 01/01/2021-12/31/2022 |
| Nurse care minutes per routine home care days (minutes) | 89,779 | 01/01/2021-12/31/2022 |
| Nurse care minutes per routine home care days (minutes) | 11.0 | 01/01/2021-12/31/2022 |
| Nurse care minutes per routine home care days (minutes) | 35 | 01/01/2021-12/31/2022 |
| Skilled nursing minutes on weekends (% minutes) | 986,250 | 01/01/2021-12/31/2022 |
| Skilled nursing minutes on weekends (% minutes) | 10.8 | 01/01/2021-12/31/2022 |
| Skilled nursing minutes on weekends (% minutes) | 76 | 01/01/2021-12/31/2022 |
| Visits near death (% decedents) | 2,756 | 01/01/2021-12/31/2022 |
| Visits near death (% decedents) | 99.7 | 01/01/2021-12/31/2022 |
| Visits near death (% decedents) | 94 | 01/01/2021-12/31/2022 |
| Average Daily Census | 120.0 | 01/01/2020-12/31/2020 |
| Provided Routine Home Care and other levels of care | Yes | 01/01/2018-12/31/2020 |
| Provided Routine Home Care only | No | 01/01/2018-12/31/2020 |
| Percent of Patients with Cancer | 28 | 01/01/2020-12/31/2020 |
| Percent of Patients with Dementia | 6 | 01/01/2020-12/31/2020 |
| Percent of Patients with Stroke | 8 | 01/01/2020-12/31/2020 |
| Percent of Patients with Circulatory/heart disease | 14 | 01/01/2020-12/31/2020 |
| Percent of Patients with Respiratory disease | 8 | 01/01/2020-12/31/2020 |
| Percent of Patients with Other Conditions | 6 | 01/01/2020-12/31/2020 |
| Care Provided in Home | 78 | 01/01/2020-12/31/2020 |
| Care Provided in Assisted Living Facility | 4 | 01/01/2020-12/31/2020 |
| Care Provided in Nursing Facility | 2 | 01/01/2020-12/31/2020 |
| Care Provided in Skilled Nursing Facility | 5 | 01/01/2020-12/31/2020 |
| Care Provided in Inpatient Hospital Facility | 2 | 01/01/2020-12/31/2020 |
| Care Provided in Inpatient Hospice Facility | 5 | 01/01/2020-12/31/2020 |
| Care Provided in All other locations | 4 | 01/01/2020-12/31/2020 |
| Hospice served at least 1 patient enrolled in Medicare Advantage during one year | Yes | 01/01/2020-12/31/2020 |
| Hospice served at least 1 patient with both Medicare and Medicaid coverage during one year | Yes | 01/01/2020-12/31/2020 |
| Hospice and Palliative Care Treatment Preferences | 100.0 | 04/01/2022-03/31/2023 |
| Beliefs & Values Addressed (if desired by the patient) | 100.0 | 04/01/2022-03/31/2023 |
| Hospice and Palliative Care Pain Screening | 99.9 | 04/01/2022-03/31/2023 |
| Hospice and Palliative Care Pain Assessment | 99.9 | 04/01/2022-03/31/2023 |
| Hospice and Palliative Care Dyspnea Screening | 100.0 | 04/01/2022-03/31/2023 |
| Hospice and Palliative Care Dyspnea Treatment | 99.8 | 04/01/2022-03/31/2023 |
| Patient Treated with an Opioid Who Are Given a Bowel Regimen | 99.8 | 04/01/2022-03/31/2023 |
| Hospice and Palliative Care Composite Process Measure | 99.7 | 04/01/2022-03/31/2023 |
| Hospice Visits in the Last Days of Life | 884 | 01/01/2021-12/31/2022 |
| Hospice Visits in the Last Days of Life | 68.3 | 01/01/2021-12/31/2022 |
| Hospice Care Index Overall Score | 9.0 | 01/01/2021-12/31/2022 |
| CHC/GIP provided (% days) | 96,988 | 01/01/2021-12/31/2022 |
| CHC/GIP provided (% days) | 7.1 | 01/01/2021-12/31/2022 |
| CHC/GIP provided (% days) | 99 | 01/01/2021-12/31/2022 |
| Gaps in nursing visits (% elections) | 585 | 01/01/2021-12/31/2022 |
| Gaps in nursing visits (% elections) | 69.9 | 01/01/2021-12/31/2022 |
| Gaps in nursing visits (% elections) | 72 | 01/01/2021-12/31/2022 |
| Early live discharges (% live discharges) | 127 | 01/01/2021-12/31/2022 |
| Early live discharges (% live discharges) | 27.6 | 01/01/2021-12/31/2022 |
| Early live discharges (% live discharges) | 99 | 01/01/2021-12/31/2022 |
| Late live discharges (% live discharges) | 127 | 01/01/2021-12/31/2022 |
| Late live discharges (% live discharges) | 19.7 | 01/01/2021-12/31/2022 |
| Late live discharges (% live discharges) | 9 | 01/01/2021-12/31/2022 |
| Burdensome transitions, Type 1(% live discharges) | 127 | 01/01/2021-12/31/2022 |
| Burdensome transitions, Type 1 (% live discharges) | 3.9 | 01/01/2021-12/31/2022 |
| Burdensome transitions, Type 1 (% live discharges) | 35 | 01/01/2021-12/31/2022 |
| Burdensome transitions, Type 2(% live discharges) | 127 | 01/01/2021-12/31/2022 |
| Burdensome transitions, Type 2 (% live discharges) | 2.4 | 01/01/2021-12/31/2022 |
| Measure Name | Score | Star Rating | Date |
|---|---|---|---|
| The hospice team did |not| provide the right amount of emotional and spiritual support | 14 | Not Applicable | 04/01/2021-03/31/2023 |
| The hospice team provided the right amount of emotional and spiritual support | 86 | Not Applicable | 04/01/2021-03/31/2023 |
| Caregivers rated the hospice agency a 6 or lower | 7 | Not Applicable | 04/01/2021-03/31/2023 |
| Caregivers rated the hospice agency a 7 or 8 | 16 | Not Applicable | 04/01/2021-03/31/2023 |
| Caregivers rated the hospice agency a 9 or 10 | 77 | Not Applicable | 04/01/2021-03/31/2023 |
| NO, they would probably not or definitely not recommend the hospice | 7 | Not Applicable | 04/01/2021-03/31/2023 |
| YES, they would probably recommend the hospice | 12 | Not Applicable | 04/01/2021-03/31/2023 |
| YES, they would definitely recommend the hospice | 81 | Not Applicable | 04/01/2021-03/31/2023 |
| The hospice team sometimes or never treated the patient with respect | 3 | Not Applicable | 04/01/2021-03/31/2023 |
| The hospice team usually treated the patient with respect | 9 | Not Applicable | 04/01/2021-03/31/2023 |
| The hospice team always treated the patient with respect | 88 | Not Applicable | 04/01/2021-03/31/2023 |
| The patient sometimes or never got the help they needed for pain and symptoms | 13 | Not Applicable | 04/01/2021-03/31/2023 |
| The patient usually got the help they needed for pain and symptoms | 16 | Not Applicable | 04/01/2021-03/31/2023 |
| The patient always got the help they needed for pain and symptoms | 71 | Not Applicable | 04/01/2021-03/31/2023 |
| The hospice team sometimes or never communicated well | 9 | Not Applicable | 04/01/2021-03/31/2023 |
| The hospice team usually communicated well | 14 | Not Applicable | 04/01/2021-03/31/2023 |
| The hospice team always communicated well | 77 | Not Applicable | 04/01/2021-03/31/2023 |
| The hospice team sometimes or never provided timely help | 13 | Not Applicable | 04/01/2021-03/31/2023 |
| The hospice team usually provided timely help | 15 | Not Applicable | 04/01/2021-03/31/2023 |
| The hospice team always provided timely help | 72 | Not Applicable | 04/01/2021-03/31/2023 |
| They did not receive the training they needed | 9 | Not Applicable | 04/01/2021-03/31/2023 |
| They somewhat received the training they needed | 15 | Not Applicable | 04/01/2021-03/31/2023 |
| They definitely received the training they needed | 76 | Not Applicable | 04/01/2021-03/31/2023 |
| Family caregiver survey rating | Not Applicable | 3 | 04/01/2021-03/31/2023 |