Address
400 Shadowline Drive, Suite 102
Boone, NC 28607
Contact
(828) 265-3926
Certification Date
11/21/1988
CMS Certification Number
341539
Ownership Type
For-Profit
County/Parish
Watauga
CMS Region
4
| Measure Name | Score | Measure Date Range |
|---|---|---|
| Hospice and Palliative Care Treatment Preferences | 99.4 | 04/01/2022-03/31/2023 |
| Beliefs & Values Addressed (if desired by the patient) | 98.6 | 04/01/2022-03/31/2023 |
| Hospice and Palliative Care Pain Screening | 97.9 | 04/01/2022-03/31/2023 |
| Hospice and Palliative Care Pain Assessment | 99.5 | 04/01/2022-03/31/2023 |
| Hospice and Palliative Care Dyspnea Screening | 98.3 | 04/01/2022-03/31/2023 |
| Hospice and Palliative Care Dyspnea Treatment | 98.1 | 04/01/2022-03/31/2023 |
| Patient Treated with an Opioid Who Are Given a Bowel Regimen | 97.9 | 04/01/2022-03/31/2023 |
| Hospice and Palliative Care Composite Process Measure | 94.8 | 04/01/2022-03/31/2023 |
| Hospice Visits in the Last Days of Life | 650 | 01/01/2021-12/31/2022 |
| Hospice Visits in the Last Days of Life | 65.1 | 01/01/2021-12/31/2022 |
| Hospice Care Index Overall Score | 10.0 | 01/01/2021-12/31/2022 |
| CHC/GIP provided (% days) | 132,029 | 01/01/2021-12/31/2022 |
| CHC/GIP provided (% days) | 0.4 | 01/01/2021-12/31/2022 |
| CHC/GIP provided (% days) | 78 | 01/01/2021-12/31/2022 |
| Gaps in nursing visits (% elections) | 694 | 01/01/2021-12/31/2022 |
| Gaps in nursing visits (% elections) | 72.2 | 01/01/2021-12/31/2022 |
| Gaps in nursing visits (% elections) | 76 | 01/01/2021-12/31/2022 |
| Early live discharges (% live discharges) | 162 | 01/01/2021-12/31/2022 |
| Early live discharges (% live discharges) | 3.7 | 01/01/2021-12/31/2022 |
| Early live discharges (% live discharges) | 32 | 01/01/2021-12/31/2022 |
| Late live discharges (% live discharges) | 162 | 01/01/2021-12/31/2022 |
| Late live discharges (% live discharges) | 35.8 | 01/01/2021-12/31/2022 |
| Late live discharges (% live discharges) | 40 | 01/01/2021-12/31/2022 |
| Burdensome transitions, Type 1(% live discharges) | 162 | 01/01/2021-12/31/2022 |
| Burdensome transitions, Type 1 (% live discharges) | 6.2 | 01/01/2021-12/31/2022 |
| Burdensome transitions, Type 1 (% live discharges) | 47 | 01/01/2021-12/31/2022 |
| Burdensome transitions, Type 2(% live discharges) | 162 | 01/01/2021-12/31/2022 |
| Burdensome transitions, Type 2 (% live discharges) | 2.5 | 01/01/2021-12/31/2022 |
| Burdensome transitions, Type 2 (% live discharges) | 65 | 01/01/2021-12/31/2022 |
| Per-beneficiary spending (U.S. dollars $) | 1,166 | 01/01/2021-12/31/2022 |
| Per-beneficiary spending (U.S. dollars $) | 17,524 | 01/01/2021-12/31/2022 |
| Per-beneficiary spending (U.S. dollars $) | 61 | 01/01/2021-12/31/2022 |
| Nurse care minutes per routine home care days (minutes) | 131,243 | 01/01/2021-12/31/2022 |
| Nurse care minutes per routine home care days (minutes) | 9.4 | 01/01/2021-12/31/2022 |
| Nurse care minutes per routine home care days (minutes) | 18 | 01/01/2021-12/31/2022 |
| Skilled nursing minutes on weekends (% minutes) | 1,239,660 | 01/01/2021-12/31/2022 |
| Skilled nursing minutes on weekends (% minutes) | 7.4 | 01/01/2021-12/31/2022 |
| Skilled nursing minutes on weekends (% minutes) | 44 | 01/01/2021-12/31/2022 |
| Visits near death (% decedents) | 814 | 01/01/2021-12/31/2022 |
| Visits near death (% decedents) | 97.1 | 01/01/2021-12/31/2022 |
| Visits near death (% decedents) | 82 | 01/01/2021-12/31/2022 |
| Average Daily Census | 173.0 | 01/01/2020-12/31/2020 |
| Provided Routine Home Care and other levels of care | Yes | 01/01/2018-12/31/2020 |
| Provided Routine Home Care only | No | 01/01/2018-12/31/2020 |
| Percent of Patients with Cancer | 18 | 01/01/2020-12/31/2020 |
| Percent of Patients with Dementia | 23 | 01/01/2020-12/31/2020 |
| Percent of Patients with Stroke | 5 | 01/01/2020-12/31/2020 |
| Percent of Patients with Circulatory/heart disease | 19 | 01/01/2020-12/31/2020 |
| Percent of Patients with Respiratory disease | 12 | 01/01/2020-12/31/2020 |
| Percent of Patients with Other Conditions | 6 | 01/01/2020-12/31/2020 |
| Care Provided in Home | 63 | 01/01/2020-12/31/2020 |
| Care Provided in Assisted Living Facility | 21 | 01/01/2020-12/31/2020 |
| Care Provided in Nursing Facility | 0 | 01/01/2020-12/31/2020 |
| Care Provided in Skilled Nursing Facility | 14 | 01/01/2020-12/31/2020 |
| Care Provided in Inpatient Hospital Facility | 0 | 01/01/2020-12/31/2020 |
| Care Provided in Inpatient Hospice Facility | 0 | 01/01/2020-12/31/2020 |
| Care Provided in All other locations | 2 | 01/01/2020-12/31/2020 |
| Hospice served at least 1 patient enrolled in Medicare Advantage during one year | Yes | 01/01/2020-12/31/2020 |
| Hospice served at least 1 patient with both Medicare and Medicaid coverage during one year | Yes | 01/01/2020-12/31/2020 |
| Measure Name | Score | Star Rating | Date |
|---|---|---|---|
| The hospice team did |not| provide the right amount of emotional and spiritual support | 11 | Not Applicable | 04/01/2021-03/31/2023 |
| The hospice team provided the right amount of emotional and spiritual support | 89 | Not Applicable | 04/01/2021-03/31/2023 |
| Caregivers rated the hospice agency a 6 or lower | 6 | Not Applicable | 04/01/2021-03/31/2023 |
| Caregivers rated the hospice agency a 7 or 8 | 13 | Not Applicable | 04/01/2021-03/31/2023 |
| Caregivers rated the hospice agency a 9 or 10 | 81 | Not Applicable | 04/01/2021-03/31/2023 |
| NO, they would probably not or definitely not recommend the hospice | 3 | Not Applicable | 04/01/2021-03/31/2023 |
| YES, they would probably recommend the hospice | 10 | Not Applicable | 04/01/2021-03/31/2023 |
| YES, they would definitely recommend the hospice | 87 | Not Applicable | 04/01/2021-03/31/2023 |
| The hospice team sometimes or never treated the patient with respect | 1 | Not Applicable | 04/01/2021-03/31/2023 |
| The hospice team usually treated the patient with respect | 7 | Not Applicable | 04/01/2021-03/31/2023 |
| The hospice team always treated the patient with respect | 92 | Not Applicable | 04/01/2021-03/31/2023 |
| The patient sometimes or never got the help they needed for pain and symptoms | 10 | Not Applicable | 04/01/2021-03/31/2023 |
| The patient usually got the help they needed for pain and symptoms | 14 | Not Applicable | 04/01/2021-03/31/2023 |
| The patient always got the help they needed for pain and symptoms | 76 | Not Applicable | 04/01/2021-03/31/2023 |
| The hospice team sometimes or never communicated well | 5 | Not Applicable | 04/01/2021-03/31/2023 |
| The hospice team usually communicated well | 12 | Not Applicable | 04/01/2021-03/31/2023 |
| The hospice team always communicated well | 83 | Not Applicable | 04/01/2021-03/31/2023 |
| The hospice team sometimes or never provided timely help | 8 | Not Applicable | 04/01/2021-03/31/2023 |
| The hospice team usually provided timely help | 10 | Not Applicable | 04/01/2021-03/31/2023 |
| The hospice team always provided timely help | 82 | Not Applicable | 04/01/2021-03/31/2023 |
| They did not receive the training they needed | 7 | Not Applicable | 04/01/2021-03/31/2023 |
| They somewhat received the training they needed | 14 | Not Applicable | 04/01/2021-03/31/2023 |
| They definitely received the training they needed | 79 | Not Applicable | 04/01/2021-03/31/2023 |
| Family caregiver survey rating | Not Applicable | 4 | 04/01/2021-03/31/2023 |