Address
700 W Roosevelt Boulevard
Monroe, NC 28110
Contact
(980) 993-7300
Certification Date
03/23/1987
CMS Certification Number
341513
Ownership Type
Non-Profit
County/Parish
Union
CMS Region
4
| Measure Name | Score | Measure Date Range |
|---|---|---|
| Hospice and Palliative Care Treatment Preferences | 100.0 | 04/01/2022-03/31/2023 |
| Beliefs & Values Addressed (if desired by the patient) | 100.0 | 04/01/2022-03/31/2023 |
| Hospice and Palliative Care Pain Screening | 100.0 | 04/01/2022-03/31/2023 |
| Hospice and Palliative Care Pain Assessment | 100.0 | 04/01/2022-03/31/2023 |
| Hospice and Palliative Care Dyspnea Screening | 100.0 | 04/01/2022-03/31/2023 |
| Hospice and Palliative Care Dyspnea Treatment | 100.0 | 04/01/2022-03/31/2023 |
| Patient Treated with an Opioid Who Are Given a Bowel Regimen | 100.0 | 04/01/2022-03/31/2023 |
| Hospice and Palliative Care Composite Process Measure | 100.0 | 04/01/2022-03/31/2023 |
| Hospice Visits in the Last Days of Life | 600 | 01/01/2021-12/31/2022 |
| Hospice Visits in the Last Days of Life | 55.5 | 01/01/2021-12/31/2022 |
| Hospice Care Index Overall Score | 10.0 | 01/01/2021-12/31/2022 |
| CHC/GIP provided (% days) | 81,551 | 01/01/2021-12/31/2022 |
| CHC/GIP provided (% days) | 2.5 | 01/01/2021-12/31/2022 |
| CHC/GIP provided (% days) | 94 | 01/01/2021-12/31/2022 |
| Gaps in nursing visits (% elections) | 515 | 01/01/2021-12/31/2022 |
| Gaps in nursing visits (% elections) | 39.0 | 01/01/2021-12/31/2022 |
| Gaps in nursing visits (% elections) | 25 | 01/01/2021-12/31/2022 |
| Early live discharges (% live discharges) | 91 | 01/01/2021-12/31/2022 |
| Early live discharges (% live discharges) | 5.5 | 01/01/2021-12/31/2022 |
| Early live discharges (% live discharges) | 45 | 01/01/2021-12/31/2022 |
| Late live discharges (% live discharges) | 91 | 01/01/2021-12/31/2022 |
| Late live discharges (% live discharges) | 38.5 | 01/01/2021-12/31/2022 |
| Late live discharges (% live discharges) | 48 | 01/01/2021-12/31/2022 |
| Burdensome transitions, Type 1(% live discharges) | 91 | 01/01/2021-12/31/2022 |
| Burdensome transitions, Type 1 (% live discharges) | 6.6 | 01/01/2021-12/31/2022 |
| Burdensome transitions, Type 1 (% live discharges) | 50 | 01/01/2021-12/31/2022 |
| Burdensome transitions, Type 2(% live discharges) | 91 | 01/01/2021-12/31/2022 |
| Burdensome transitions, Type 2 (% live discharges) | 1.1 | 01/01/2021-12/31/2022 |
| Burdensome transitions, Type 2 (% live discharges) | 47 | 01/01/2021-12/31/2022 |
| Per-beneficiary spending (U.S. dollars $) | 1,344 | 01/01/2021-12/31/2022 |
| Per-beneficiary spending (U.S. dollars $) | 11,677 | 01/01/2021-12/31/2022 |
| Per-beneficiary spending (U.S. dollars $) | 24 | 01/01/2021-12/31/2022 |
| Nurse care minutes per routine home care days (minutes) | 79,159 | 01/01/2021-12/31/2022 |
| Nurse care minutes per routine home care days (minutes) | 15.0 | 01/01/2021-12/31/2022 |
| Nurse care minutes per routine home care days (minutes) | 76 | 01/01/2021-12/31/2022 |
| Skilled nursing minutes on weekends (% minutes) | 1,188,975 | 01/01/2021-12/31/2022 |
| Skilled nursing minutes on weekends (% minutes) | 12.0 | 01/01/2021-12/31/2022 |
| Skilled nursing minutes on weekends (% minutes) | 82 | 01/01/2021-12/31/2022 |
| Visits near death (% decedents) | 1,159 | 01/01/2021-12/31/2022 |
| Visits near death (% decedents) | 92.7 | 01/01/2021-12/31/2022 |
| Visits near death (% decedents) | 47 | 01/01/2021-12/31/2022 |
| Average Daily Census | 117.0 | 01/01/2020-12/31/2020 |
| Provided Routine Home Care and other levels of care | Yes | 01/01/2018-12/31/2020 |
| Provided Routine Home Care only | No | 01/01/2018-12/31/2020 |
| Percent of Patients with Cancer | 28 | 01/01/2020-12/31/2020 |
| Percent of Patients with Dementia | 20 | 01/01/2020-12/31/2020 |
| Percent of Patients with Stroke | 9 | 01/01/2020-12/31/2020 |
| Percent of Patients with Circulatory/heart disease | 15 | 01/01/2020-12/31/2020 |
| Percent of Patients with Respiratory disease | 6 | 01/01/2020-12/31/2020 |
| Percent of Patients with Other Conditions | 3 | 01/01/2020-12/31/2020 |
| Care Provided in Home | 63 | 01/01/2020-12/31/2020 |
| Care Provided in Assisted Living Facility | 5 | 01/01/2020-12/31/2020 |
| Care Provided in Nursing Facility | 24 | 01/01/2020-12/31/2020 |
| Care Provided in Skilled Nursing Facility | Not Available | 01/01/2020-12/31/2020 |
| Care Provided in Inpatient Hospital Facility | Not Available | 01/01/2020-12/31/2020 |
| Care Provided in Inpatient Hospice Facility | 2 | 01/01/2020-12/31/2020 |
| Care Provided in All other locations | Not Available | 01/01/2020-12/31/2020 |
| Hospice served at least 1 patient enrolled in Medicare Advantage during one year | Yes | 01/01/2020-12/31/2020 |
| Hospice served at least 1 patient with both Medicare and Medicaid coverage during one year | Yes | 01/01/2020-12/31/2020 |
| Measure Name | Score | Star Rating | Date |
|---|---|---|---|
| The hospice team did |not| provide the right amount of emotional and spiritual support | 8 | Not Applicable | 04/01/2021-03/31/2023 |
| The hospice team provided the right amount of emotional and spiritual support | 92 | Not Applicable | 04/01/2021-03/31/2023 |
| Caregivers rated the hospice agency a 6 or lower | 3 | Not Applicable | 04/01/2021-03/31/2023 |
| Caregivers rated the hospice agency a 7 or 8 | 10 | Not Applicable | 04/01/2021-03/31/2023 |
| Caregivers rated the hospice agency a 9 or 10 | 87 | Not Applicable | 04/01/2021-03/31/2023 |
| NO, they would probably not or definitely not recommend the hospice | 2 | Not Applicable | 04/01/2021-03/31/2023 |
| YES, they would probably recommend the hospice | 4 | Not Applicable | 04/01/2021-03/31/2023 |
| YES, they would definitely recommend the hospice | 94 | Not Applicable | 04/01/2021-03/31/2023 |
| The hospice team sometimes or never treated the patient with respect | 1 | Not Applicable | 04/01/2021-03/31/2023 |
| The hospice team usually treated the patient with respect | 6 | Not Applicable | 04/01/2021-03/31/2023 |
| The hospice team always treated the patient with respect | 93 | Not Applicable | 04/01/2021-03/31/2023 |
| The patient sometimes or never got the help they needed for pain and symptoms | 7 | Not Applicable | 04/01/2021-03/31/2023 |
| The patient usually got the help they needed for pain and symptoms | 12 | Not Applicable | 04/01/2021-03/31/2023 |
| The patient always got the help they needed for pain and symptoms | 81 | Not Applicable | 04/01/2021-03/31/2023 |
| The hospice team sometimes or never communicated well | 4 | Not Applicable | 04/01/2021-03/31/2023 |
| The hospice team usually communicated well | 8 | Not Applicable | 04/01/2021-03/31/2023 |
| The hospice team always communicated well | 88 | Not Applicable | 04/01/2021-03/31/2023 |
| The hospice team sometimes or never provided timely help | 7 | Not Applicable | 04/01/2021-03/31/2023 |
| The hospice team usually provided timely help | 9 | Not Applicable | 04/01/2021-03/31/2023 |
| The hospice team always provided timely help | 84 | Not Applicable | 04/01/2021-03/31/2023 |
| They did not receive the training they needed | 5 | Not Applicable | 04/01/2021-03/31/2023 |
| They somewhat received the training they needed | 13 | Not Applicable | 04/01/2021-03/31/2023 |
| They definitely received the training they needed | 82 | Not Applicable | 04/01/2021-03/31/2023 |
| Family caregiver survey rating | Not Applicable | 5 | 04/01/2021-03/31/2023 |