Hospice

SUPPORTIVE CARE OF ORLEANS

Address

14080 West Avenue

Albion, NY 14411

Contact

(585) 589-0809

Certification Date

12/09/1994

Details

CMS Certification Number

331557

Ownership Type

Non-Profit

County/Parish

Orleans

CMS Region

2

Hospice Provider List

Measure Name Score Measure Date Range
Hospice and Palliative Care Treatment Preferences 100.0 04/01/2022-03/31/2023
Beliefs & Values Addressed (if desired by the patient) 94.4 04/01/2022-03/31/2023
Hospice and Palliative Care Pain Screening 98.9 04/01/2022-03/31/2023
Hospice and Palliative Care Pain Assessment 60.4 04/01/2022-03/31/2023
Hospice and Palliative Care Dyspnea Screening 97.8 04/01/2022-03/31/2023
Hospice and Palliative Care Dyspnea Treatment 100.0 04/01/2022-03/31/2023
Patient Treated with an Opioid Who Are Given a Bowel Regimen 95.7 04/01/2022-03/31/2023
Hospice and Palliative Care Composite Process Measure 72.2 04/01/2022-03/31/2023
Hospice Visits in the Last Days of Life 175 01/01/2021-12/31/2022
Hospice Visits in the Last Days of Life 73.7 01/01/2021-12/31/2022
Hospice Care Index Overall Score 8.0 01/01/2021-12/31/2022
CHC/GIP provided (% days) 10,956 01/01/2021-12/31/2022
CHC/GIP provided (% days) 0.0 01/01/2021-12/31/2022
CHC/GIP provided (% days) 49 01/01/2021-12/31/2022
Gaps in nursing visits (% elections) 87 01/01/2021-12/31/2022
Gaps in nursing visits (% elections) 55.2 01/01/2021-12/31/2022
Gaps in nursing visits (% elections) 48 01/01/2021-12/31/2022
Early live discharges (% live discharges) 20 01/01/2021-12/31/2022
Early live discharges (% live discharges) 20.0 01/01/2021-12/31/2022
Early live discharges (% live discharges) 97 01/01/2021-12/31/2022
Late live discharges (% live discharges) 20 01/01/2021-12/31/2022
Late live discharges (% live discharges) 30.0 01/01/2021-12/31/2022
Late live discharges (% live discharges) 26 01/01/2021-12/31/2022
Burdensome transitions, Type 1(% live discharges) 20 01/01/2021-12/31/2022
Burdensome transitions, Type 1 (% live discharges) 5.0 01/01/2021-12/31/2022
Burdensome transitions, Type 1 (% live discharges) 41 01/01/2021-12/31/2022
Burdensome transitions, Type 2(% live discharges) 20 01/01/2021-12/31/2022
Burdensome transitions, Type 2 (% live discharges) 0.0 01/01/2021-12/31/2022
Burdensome transitions, Type 2 (% live discharges) 41 01/01/2021-12/31/2022
Per-beneficiary spending (U.S. dollars $) 230 01/01/2021-12/31/2022
Per-beneficiary spending (U.S. dollars $) 8,303 01/01/2021-12/31/2022
Per-beneficiary spending (U.S. dollars $) 8 01/01/2021-12/31/2022
Nurse care minutes per routine home care days (minutes) 10,956 01/01/2021-12/31/2022
Nurse care minutes per routine home care days (minutes) 71.6 01/01/2021-12/31/2022
Nurse care minutes per routine home care days (minutes) 100 01/01/2021-12/31/2022
Skilled nursing minutes on weekends (% minutes) 784,935 01/01/2021-12/31/2022
Skilled nursing minutes on weekends (% minutes) 28.0 01/01/2021-12/31/2022
Skilled nursing minutes on weekends (% minutes) 99 01/01/2021-12/31/2022
Visits near death (% decedents) 205 01/01/2021-12/31/2022
Visits near death (% decedents) 92.2 01/01/2021-12/31/2022
Visits near death (% decedents) 44 01/01/2021-12/31/2022
Average Daily Census 20.0 01/01/2020-12/31/2020
Provided Routine Home Care and other levels of care Yes 01/01/2018-12/31/2020
Provided Routine Home Care only No 01/01/2018-12/31/2020
Percent of Patients with Cancer 47 01/01/2020-12/31/2020
Percent of Patients with Dementia Not Available 01/01/2020-12/31/2020
Percent of Patients with Stroke Not Available 01/01/2020-12/31/2020
Percent of Patients with Circulatory/heart disease Not Available 01/01/2020-12/31/2020
Percent of Patients with Respiratory disease 11 01/01/2020-12/31/2020
Percent of Patients with Other Conditions 0 01/01/2020-12/31/2020
Care Provided in Home 63 01/01/2020-12/31/2020
Care Provided in Assisted Living Facility Not Available 01/01/2020-12/31/2020
Care Provided in Nursing Facility 0 01/01/2020-12/31/2020
Care Provided in Skilled Nursing Facility 1 01/01/2020-12/31/2020
Care Provided in Inpatient Hospital Facility 0 01/01/2020-12/31/2020
Care Provided in Inpatient Hospice Facility Not Available 01/01/2020-12/31/2020
Care Provided in All other locations Not Available 01/01/2020-12/31/2020
Hospice served at least 1 patient enrolled in Medicare Advantage during one year Yes 01/01/2020-12/31/2020
Hospice served at least 1 patient with both Medicare and Medicaid coverage during one year Yes 01/01/2020-12/31/2020

CAHPS Survey Data List

Measure Name Score Star Rating Date
The hospice team did |not| provide the right amount of emotional and spiritual support 6 Not Applicable 04/01/2021-03/31/2023
The hospice team provided the right amount of emotional and spiritual support 94 Not Applicable 04/01/2021-03/31/2023
Caregivers rated the hospice agency a 6 or lower 5 Not Applicable 04/01/2021-03/31/2023
Caregivers rated the hospice agency a 7 or 8 15 Not Applicable 04/01/2021-03/31/2023
Caregivers rated the hospice agency a 9 or 10 80 Not Applicable 04/01/2021-03/31/2023
NO, they would probably not or definitely not recommend the hospice 2 Not Applicable 04/01/2021-03/31/2023
YES, they would probably recommend the hospice 8 Not Applicable 04/01/2021-03/31/2023
YES, they would definitely recommend the hospice 90 Not Applicable 04/01/2021-03/31/2023
The hospice team sometimes or never treated the patient with respect 1 Not Applicable 04/01/2021-03/31/2023
The hospice team usually treated the patient with respect 8 Not Applicable 04/01/2021-03/31/2023
The hospice team always treated the patient with respect 91 Not Applicable 04/01/2021-03/31/2023
The patient sometimes or never got the help they needed for pain and symptoms 10 Not Applicable 04/01/2021-03/31/2023
The patient usually got the help they needed for pain and symptoms 17 Not Applicable 04/01/2021-03/31/2023
The patient always got the help they needed for pain and symptoms 73 Not Applicable 04/01/2021-03/31/2023
The hospice team sometimes or never communicated well 6 Not Applicable 04/01/2021-03/31/2023
The hospice team usually communicated well 14 Not Applicable 04/01/2021-03/31/2023
The hospice team always communicated well 80 Not Applicable 04/01/2021-03/31/2023
The hospice team sometimes or never provided timely help 11 Not Applicable 04/01/2021-03/31/2023
The hospice team usually provided timely help 11 Not Applicable 04/01/2021-03/31/2023
The hospice team always provided timely help 78 Not Applicable 04/01/2021-03/31/2023
They did not receive the training they needed 9 Not Applicable 04/01/2021-03/31/2023
They somewhat received the training they needed 25 Not Applicable 04/01/2021-03/31/2023
They definitely received the training they needed 66 Not Applicable 04/01/2021-03/31/2023
Family caregiver survey rating Not Applicable Not Available 04/01/2021-03/31/2023