Hospice

CUSTOM HOSPICE, LLC

Address

888 W Big Beaver Rd, Suite 900

Troy, MI 48084

Contact

(248) 822-2447

Certification Date

04/01/2015

Details

CMS Certification Number

231638

Ownership Type

For-Profit

County/Parish

Oakland

CMS Region

5

Hospice Provider List

Measure Name Score Measure Date Range
Hospice and Palliative Care Treatment Preferences 100.0 04/01/2022-03/31/2023
Beliefs & Values Addressed (if desired by the patient) 99.2 04/01/2022-03/31/2023
Hospice and Palliative Care Pain Screening 99.2 04/01/2022-03/31/2023
Hospice and Palliative Care Pain Assessment 97.5 04/01/2022-03/31/2023
Hospice and Palliative Care Dyspnea Screening 99.5 04/01/2022-03/31/2023
Hospice and Palliative Care Dyspnea Treatment 100.0 04/01/2022-03/31/2023
Patient Treated with an Opioid Who Are Given a Bowel Regimen 99.4 04/01/2022-03/31/2023
Hospice and Palliative Care Composite Process Measure 96.6 04/01/2022-03/31/2023
Hospice Visits in the Last Days of Life 492 01/01/2021-12/31/2022
Hospice Visits in the Last Days of Life 45.7 01/01/2021-12/31/2022
Hospice Care Index Overall Score 10.0 01/01/2021-12/31/2022
CHC/GIP provided (% days) 50,801 01/01/2021-12/31/2022
CHC/GIP provided (% days) 0.2 01/01/2021-12/31/2022
CHC/GIP provided (% days) 71 01/01/2021-12/31/2022
Gaps in nursing visits (% elections) 337 01/01/2021-12/31/2022
Gaps in nursing visits (% elections) 33.2 01/01/2021-12/31/2022
Gaps in nursing visits (% elections) 19 01/01/2021-12/31/2022
Early live discharges (% live discharges) 64 01/01/2021-12/31/2022
Early live discharges (% live discharges) 3.1 01/01/2021-12/31/2022
Early live discharges (% live discharges) 27 01/01/2021-12/31/2022
Late live discharges (% live discharges) 64 01/01/2021-12/31/2022
Late live discharges (% live discharges) 35.9 01/01/2021-12/31/2022
Late live discharges (% live discharges) 40 01/01/2021-12/31/2022
Burdensome transitions, Type 1(% live discharges) 64 01/01/2021-12/31/2022
Burdensome transitions, Type 1 (% live discharges) 9.4 01/01/2021-12/31/2022
Burdensome transitions, Type 1 (% live discharges) 65 01/01/2021-12/31/2022
Burdensome transitions, Type 2(% live discharges) 64 01/01/2021-12/31/2022
Burdensome transitions, Type 2 (% live discharges) 3.1 01/01/2021-12/31/2022
Burdensome transitions, Type 2 (% live discharges) 72 01/01/2021-12/31/2022
Per-beneficiary spending (U.S. dollars $) 755 01/01/2021-12/31/2022
Per-beneficiary spending (U.S. dollars $) 11,080 01/01/2021-12/31/2022
Per-beneficiary spending (U.S. dollars $) 21 01/01/2021-12/31/2022
Nurse care minutes per routine home care days (minutes) 50,672 01/01/2021-12/31/2022
Nurse care minutes per routine home care days (minutes) 13.6 01/01/2021-12/31/2022
Nurse care minutes per routine home care days (minutes) 64 01/01/2021-12/31/2022
Skilled nursing minutes on weekends (% minutes) 690,315 01/01/2021-12/31/2022
Skilled nursing minutes on weekends (% minutes) 7.3 01/01/2021-12/31/2022
Skilled nursing minutes on weekends (% minutes) 42 01/01/2021-12/31/2022
Visits near death (% decedents) 590 01/01/2021-12/31/2022
Visits near death (% decedents) 92.7 01/01/2021-12/31/2022
Visits near death (% decedents) 47 01/01/2021-12/31/2022
Average Daily Census 70.0 01/01/2020-12/31/2020
Provided Routine Home Care and other levels of care Yes 01/01/2018-12/31/2020
Provided Routine Home Care only No 01/01/2018-12/31/2020
Percent of Patients with Cancer 19 01/01/2020-12/31/2020
Percent of Patients with Dementia 22 01/01/2020-12/31/2020
Percent of Patients with Stroke 4 01/01/2020-12/31/2020
Percent of Patients with Circulatory/heart disease 13 01/01/2020-12/31/2020
Percent of Patients with Respiratory disease 7 01/01/2020-12/31/2020
Percent of Patients with Other Conditions 7 01/01/2020-12/31/2020
Care Provided in Home 96 01/01/2020-12/31/2020
Care Provided in Assisted Living Facility 1 01/01/2020-12/31/2020
Care Provided in Nursing Facility 0 01/01/2020-12/31/2020
Care Provided in Skilled Nursing Facility 1 01/01/2020-12/31/2020
Care Provided in Inpatient Hospital Facility 0 01/01/2020-12/31/2020
Care Provided in Inpatient Hospice Facility 0 01/01/2020-12/31/2020
Care Provided in All other locations 2 01/01/2020-12/31/2020
Hospice served at least 1 patient enrolled in Medicare Advantage during one year Yes 01/01/2020-12/31/2020
Hospice served at least 1 patient with both Medicare and Medicaid coverage during one year Yes 01/01/2020-12/31/2020

CAHPS Survey Data List

Measure Name Score Star Rating Date
The hospice team did |not| provide the right amount of emotional and spiritual support 14 Not Applicable 04/01/2021-03/31/2023
The hospice team provided the right amount of emotional and spiritual support 86 Not Applicable 04/01/2021-03/31/2023
Caregivers rated the hospice agency a 6 or lower 6 Not Applicable 04/01/2021-03/31/2023
Caregivers rated the hospice agency a 7 or 8 12 Not Applicable 04/01/2021-03/31/2023
Caregivers rated the hospice agency a 9 or 10 82 Not Applicable 04/01/2021-03/31/2023
NO, they would probably not or definitely not recommend the hospice 5 Not Applicable 04/01/2021-03/31/2023
YES, they would probably recommend the hospice 11 Not Applicable 04/01/2021-03/31/2023
YES, they would definitely recommend the hospice 84 Not Applicable 04/01/2021-03/31/2023
The hospice team sometimes or never treated the patient with respect 4 Not Applicable 04/01/2021-03/31/2023
The hospice team usually treated the patient with respect 9 Not Applicable 04/01/2021-03/31/2023
The hospice team always treated the patient with respect 87 Not Applicable 04/01/2021-03/31/2023
The patient sometimes or never got the help they needed for pain and symptoms 11 Not Applicable 04/01/2021-03/31/2023
The patient usually got the help they needed for pain and symptoms 16 Not Applicable 04/01/2021-03/31/2023
The patient always got the help they needed for pain and symptoms 73 Not Applicable 04/01/2021-03/31/2023
The hospice team sometimes or never communicated well 7 Not Applicable 04/01/2021-03/31/2023
The hospice team usually communicated well 11 Not Applicable 04/01/2021-03/31/2023
The hospice team always communicated well 82 Not Applicable 04/01/2021-03/31/2023
The hospice team sometimes or never provided timely help 9 Not Applicable 04/01/2021-03/31/2023
The hospice team usually provided timely help 9 Not Applicable 04/01/2021-03/31/2023
The hospice team always provided timely help 82 Not Applicable 04/01/2021-03/31/2023
They did not receive the training they needed 9 Not Applicable 04/01/2021-03/31/2023
They somewhat received the training they needed 16 Not Applicable 04/01/2021-03/31/2023
They definitely received the training they needed 75 Not Applicable 04/01/2021-03/31/2023
Family caregiver survey rating Not Applicable 3 04/01/2021-03/31/2023