Hospice

CENTRICA CARE NAVIGATORS

Address

7100 Stadium Dr

Kalamazoo, MI 49009

Contact

(269) 345-0273

Certification Date

04/17/1984

Details

CMS Certification Number

231505

Ownership Type

Non-Profit

County/Parish

Kalamazoo

CMS Region

5

Hospice Provider List

Measure Name Score Measure Date Range
Hospice and Palliative Care Treatment Preferences 100.0 04/01/2022-03/31/2023
Beliefs & Values Addressed (if desired by the patient) 100.0 04/01/2022-03/31/2023
Hospice and Palliative Care Pain Screening 100.0 04/01/2022-03/31/2023
Hospice and Palliative Care Pain Assessment 100.0 04/01/2022-03/31/2023
Hospice and Palliative Care Dyspnea Screening 100.0 04/01/2022-03/31/2023
Hospice and Palliative Care Dyspnea Treatment 100.0 04/01/2022-03/31/2023
Patient Treated with an Opioid Who Are Given a Bowel Regimen 100.0 04/01/2022-03/31/2023
Hospice and Palliative Care Composite Process Measure 100.0 04/01/2022-03/31/2023
Hospice Visits in the Last Days of Life 2,749 01/01/2021-12/31/2022
Hospice Visits in the Last Days of Life 82.7 01/01/2021-12/31/2022
Hospice Care Index Overall Score 10.0 01/01/2021-12/31/2022
CHC/GIP provided (% days) 383,400 01/01/2021-12/31/2022
CHC/GIP provided (% days) 0.8 01/01/2021-12/31/2022
CHC/GIP provided (% days) 85 01/01/2021-12/31/2022
Gaps in nursing visits (% elections) 2,179 01/01/2021-12/31/2022
Gaps in nursing visits (% elections) 49.7 01/01/2021-12/31/2022
Gaps in nursing visits (% elections) 40 01/01/2021-12/31/2022
Early live discharges (% live discharges) 390 01/01/2021-12/31/2022
Early live discharges (% live discharges) 9.7 01/01/2021-12/31/2022
Early live discharges (% live discharges) 74 01/01/2021-12/31/2022
Late live discharges (% live discharges) 390 01/01/2021-12/31/2022
Late live discharges (% live discharges) 21.0 01/01/2021-12/31/2022
Late live discharges (% live discharges) 11 01/01/2021-12/31/2022
Burdensome transitions, Type 1(% live discharges) 390 01/01/2021-12/31/2022
Burdensome transitions, Type 1 (% live discharges) 7.9 01/01/2021-12/31/2022
Burdensome transitions, Type 1 (% live discharges) 57 01/01/2021-12/31/2022
Burdensome transitions, Type 2(% live discharges) 390 01/01/2021-12/31/2022
Burdensome transitions, Type 2 (% live discharges) 1.0 01/01/2021-12/31/2022
Burdensome transitions, Type 2 (% live discharges) 46 01/01/2021-12/31/2022
Per-beneficiary spending (U.S. dollars $) 4,490 01/01/2021-12/31/2022
Per-beneficiary spending (U.S. dollars $) 14,690 01/01/2021-12/31/2022
Per-beneficiary spending (U.S. dollars $) 43 01/01/2021-12/31/2022
Nurse care minutes per routine home care days (minutes) 379,977 01/01/2021-12/31/2022
Nurse care minutes per routine home care days (minutes) 15.5 01/01/2021-12/31/2022
Nurse care minutes per routine home care days (minutes) 79 01/01/2021-12/31/2022
Skilled nursing minutes on weekends (% minutes) 5,906,535 01/01/2021-12/31/2022
Skilled nursing minutes on weekends (% minutes) 11.9 01/01/2021-12/31/2022
Skilled nursing minutes on weekends (% minutes) 82 01/01/2021-12/31/2022
Visits near death (% decedents) 3,707 01/01/2021-12/31/2022
Visits near death (% decedents) 97.2 01/01/2021-12/31/2022
Visits near death (% decedents) 82 01/01/2021-12/31/2022
Average Daily Census 389.0 01/01/2020-12/31/2020
Provided Routine Home Care and other levels of care Yes 01/01/2018-12/31/2020
Provided Routine Home Care only No 01/01/2018-12/31/2020
Percent of Patients with Cancer 28 01/01/2020-12/31/2020
Percent of Patients with Dementia 22 01/01/2020-12/31/2020
Percent of Patients with Stroke 4 01/01/2020-12/31/2020
Percent of Patients with Circulatory/heart disease 19 01/01/2020-12/31/2020
Percent of Patients with Respiratory disease 8 01/01/2020-12/31/2020
Percent of Patients with Other Conditions 6 01/01/2020-12/31/2020
Care Provided in Home 47 01/01/2020-12/31/2020
Care Provided in Assisted Living Facility 28 01/01/2020-12/31/2020
Care Provided in Nursing Facility 16 01/01/2020-12/31/2020
Care Provided in Skilled Nursing Facility Not Available 01/01/2020-12/31/2020
Care Provided in Inpatient Hospital Facility Not Available 01/01/2020-12/31/2020
Care Provided in Inpatient Hospice Facility 0 01/01/2020-12/31/2020
Care Provided in All other locations Not Available 01/01/2020-12/31/2020
Hospice served at least 1 patient enrolled in Medicare Advantage during one year Yes 01/01/2020-12/31/2020
Hospice served at least 1 patient with both Medicare and Medicaid coverage during one year Yes 01/01/2020-12/31/2020

CAHPS Survey Data List

Measure Name Score Star Rating Date
The hospice team did |not| provide the right amount of emotional and spiritual support 9 Not Applicable 04/01/2021-03/31/2023
The hospice team provided the right amount of emotional and spiritual support 91 Not Applicable 04/01/2021-03/31/2023
Caregivers rated the hospice agency a 6 or lower 3 Not Applicable 04/01/2021-03/31/2023
Caregivers rated the hospice agency a 7 or 8 12 Not Applicable 04/01/2021-03/31/2023
Caregivers rated the hospice agency a 9 or 10 85 Not Applicable 04/01/2021-03/31/2023
NO, they would probably not or definitely not recommend the hospice 3 Not Applicable 04/01/2021-03/31/2023
YES, they would probably recommend the hospice 7 Not Applicable 04/01/2021-03/31/2023
YES, they would definitely recommend the hospice 90 Not Applicable 04/01/2021-03/31/2023
The hospice team sometimes or never treated the patient with respect 2 Not Applicable 04/01/2021-03/31/2023
The hospice team usually treated the patient with respect 6 Not Applicable 04/01/2021-03/31/2023
The hospice team always treated the patient with respect 92 Not Applicable 04/01/2021-03/31/2023
The patient sometimes or never got the help they needed for pain and symptoms 10 Not Applicable 04/01/2021-03/31/2023
The patient usually got the help they needed for pain and symptoms 14 Not Applicable 04/01/2021-03/31/2023
The patient always got the help they needed for pain and symptoms 76 Not Applicable 04/01/2021-03/31/2023
The hospice team sometimes or never communicated well 5 Not Applicable 04/01/2021-03/31/2023
The hospice team usually communicated well 12 Not Applicable 04/01/2021-03/31/2023
The hospice team always communicated well 83 Not Applicable 04/01/2021-03/31/2023
The hospice team sometimes or never provided timely help 9 Not Applicable 04/01/2021-03/31/2023
The hospice team usually provided timely help 14 Not Applicable 04/01/2021-03/31/2023
The hospice team always provided timely help 77 Not Applicable 04/01/2021-03/31/2023
They did not receive the training they needed 9 Not Applicable 04/01/2021-03/31/2023
They somewhat received the training they needed 16 Not Applicable 04/01/2021-03/31/2023
They definitely received the training they needed 75 Not Applicable 04/01/2021-03/31/2023
Family caregiver survey rating Not Applicable 4 04/01/2021-03/31/2023