Hospice

HOSPICE SERVICES OF WESTERN & CENTRAL MASS

Address

1325 Springfield Street Ste 12

Feeding Hills, MA 01030

Contact

(413) 786-4004

Certification Date

06/07/2007

Details

CMS Certification Number

221576

Ownership Type

For-Profit

County/Parish

Hampden

CMS Region

1

Hospice Provider List

Measure Name Score Measure Date Range
Hospice and Palliative Care Treatment Preferences 100.0 04/01/2022-03/31/2023
Beliefs & Values Addressed (if desired by the patient) 99.2 04/01/2022-03/31/2023
Hospice and Palliative Care Pain Screening 99.5 04/01/2022-03/31/2023
Hospice and Palliative Care Pain Assessment 97.5 04/01/2022-03/31/2023
Hospice and Palliative Care Dyspnea Screening 98.4 04/01/2022-03/31/2023
Hospice and Palliative Care Dyspnea Treatment 95.4 04/01/2022-03/31/2023
Patient Treated with an Opioid Who Are Given a Bowel Regimen 93.8 04/01/2022-03/31/2023
Hospice and Palliative Care Composite Process Measure 93.0 04/01/2022-03/31/2023
Hospice Visits in the Last Days of Life 571 01/01/2021-12/31/2022
Hospice Visits in the Last Days of Life 73.0 01/01/2021-12/31/2022
Hospice Care Index Overall Score 10.0 01/01/2021-12/31/2022
CHC/GIP provided (% days) 63,289 01/01/2021-12/31/2022
CHC/GIP provided (% days) 0.0 01/01/2021-12/31/2022
CHC/GIP provided (% days) 49 01/01/2021-12/31/2022
Gaps in nursing visits (% elections) 380 01/01/2021-12/31/2022
Gaps in nursing visits (% elections) 63.7 01/01/2021-12/31/2022
Gaps in nursing visits (% elections) 61 01/01/2021-12/31/2022
Early live discharges (% live discharges) 95 01/01/2021-12/31/2022
Early live discharges (% live discharges) 2.1 01/01/2021-12/31/2022
Early live discharges (% live discharges) 22 01/01/2021-12/31/2022
Late live discharges (% live discharges) 95 01/01/2021-12/31/2022
Late live discharges (% live discharges) 43.2 01/01/2021-12/31/2022
Late live discharges (% live discharges) 61 01/01/2021-12/31/2022
Burdensome transitions, Type 1(% live discharges) 95 01/01/2021-12/31/2022
Burdensome transitions, Type 1 (% live discharges) 4.2 01/01/2021-12/31/2022
Burdensome transitions, Type 1 (% live discharges) 36 01/01/2021-12/31/2022
Burdensome transitions, Type 2(% live discharges) 95 01/01/2021-12/31/2022
Burdensome transitions, Type 2 (% live discharges) 3.2 01/01/2021-12/31/2022
Burdensome transitions, Type 2 (% live discharges) 73 01/01/2021-12/31/2022
Per-beneficiary spending (U.S. dollars $) 814 01/01/2021-12/31/2022
Per-beneficiary spending (U.S. dollars $) 14,142 01/01/2021-12/31/2022
Per-beneficiary spending (U.S. dollars $) 40 01/01/2021-12/31/2022
Nurse care minutes per routine home care days (minutes) 63,192 01/01/2021-12/31/2022
Nurse care minutes per routine home care days (minutes) 13.7 01/01/2021-12/31/2022
Nurse care minutes per routine home care days (minutes) 65 01/01/2021-12/31/2022
Skilled nursing minutes on weekends (% minutes) 864,255 01/01/2021-12/31/2022
Skilled nursing minutes on weekends (% minutes) 8.2 01/01/2021-12/31/2022
Skilled nursing minutes on weekends (% minutes) 53 01/01/2021-12/31/2022
Visits near death (% decedents) 671 01/01/2021-12/31/2022
Visits near death (% decedents) 93.1 01/01/2021-12/31/2022
Visits near death (% decedents) 49 01/01/2021-12/31/2022
Average Daily Census 105.0 01/01/2020-12/31/2020
Provided Routine Home Care and other levels of care Yes 01/01/2018-12/31/2020
Provided Routine Home Care only No 01/01/2018-12/31/2020
Percent of Patients with Cancer 12 01/01/2020-12/31/2020
Percent of Patients with Dementia 40 01/01/2020-12/31/2020
Percent of Patients with Stroke 6 01/01/2020-12/31/2020
Percent of Patients with Circulatory/heart disease 11 01/01/2020-12/31/2020
Percent of Patients with Respiratory disease 6 01/01/2020-12/31/2020
Percent of Patients with Other Conditions 0 01/01/2020-12/31/2020
Care Provided in Home 12 01/01/2020-12/31/2020
Care Provided in Assisted Living Facility 7 01/01/2020-12/31/2020
Care Provided in Nursing Facility Not Available 01/01/2020-12/31/2020
Care Provided in Skilled Nursing Facility 79 01/01/2020-12/31/2020
Care Provided in Inpatient Hospital Facility Not Available 01/01/2020-12/31/2020
Care Provided in Inpatient Hospice Facility 0 01/01/2020-12/31/2020
Care Provided in All other locations Not Available 01/01/2020-12/31/2020
Hospice served at least 1 patient enrolled in Medicare Advantage during one year Yes 01/01/2020-12/31/2020
Hospice served at least 1 patient with both Medicare and Medicaid coverage during one year Yes 01/01/2020-12/31/2020

CAHPS Survey Data List

Measure Name Score Star Rating Date
The hospice team did |not| provide the right amount of emotional and spiritual support 16 Not Applicable 04/01/2021-03/31/2023
The hospice team provided the right amount of emotional and spiritual support 84 Not Applicable 04/01/2021-03/31/2023
Caregivers rated the hospice agency a 6 or lower 9 Not Applicable 04/01/2021-03/31/2023
Caregivers rated the hospice agency a 7 or 8 16 Not Applicable 04/01/2021-03/31/2023
Caregivers rated the hospice agency a 9 or 10 75 Not Applicable 04/01/2021-03/31/2023
NO, they would probably not or definitely not recommend the hospice 9 Not Applicable 04/01/2021-03/31/2023
YES, they would probably recommend the hospice 10 Not Applicable 04/01/2021-03/31/2023
YES, they would definitely recommend the hospice 81 Not Applicable 04/01/2021-03/31/2023
The hospice team sometimes or never treated the patient with respect 3 Not Applicable 04/01/2021-03/31/2023
The hospice team usually treated the patient with respect 9 Not Applicable 04/01/2021-03/31/2023
The hospice team always treated the patient with respect 88 Not Applicable 04/01/2021-03/31/2023
The patient sometimes or never got the help they needed for pain and symptoms 9 Not Applicable 04/01/2021-03/31/2023
The patient usually got the help they needed for pain and symptoms 16 Not Applicable 04/01/2021-03/31/2023
The patient always got the help they needed for pain and symptoms 75 Not Applicable 04/01/2021-03/31/2023
The hospice team sometimes or never communicated well 8 Not Applicable 04/01/2021-03/31/2023
The hospice team usually communicated well 15 Not Applicable 04/01/2021-03/31/2023
The hospice team always communicated well 77 Not Applicable 04/01/2021-03/31/2023
The hospice team sometimes or never provided timely help 15 Not Applicable 04/01/2021-03/31/2023
The hospice team usually provided timely help 10 Not Applicable 04/01/2021-03/31/2023
The hospice team always provided timely help 75 Not Applicable 04/01/2021-03/31/2023
They did not receive the training they needed 5 Not Applicable 04/01/2021-03/31/2023
They somewhat received the training they needed 14 Not Applicable 04/01/2021-03/31/2023
They definitely received the training they needed 81 Not Applicable 04/01/2021-03/31/2023
Family caregiver survey rating Not Applicable 3 04/01/2021-03/31/2023