Hospice

OVERLOOK HOSPICE SERVICES

Address

88 Masonic Home Road, Davenport Bldg, 2nd Fl

Charlton, MA 01507

Contact

(508) 765-1515

Certification Date

11/09/2005

Details

CMS Certification Number

221565

Ownership Type

Non-Profit

County/Parish

Worcester

CMS Region

1

Hospice Provider List

Measure Name Score Measure Date Range
Hospice and Palliative Care Treatment Preferences 100.0 04/01/2022-03/31/2023
Beliefs & Values Addressed (if desired by the patient) 98.8 04/01/2022-03/31/2023
Hospice and Palliative Care Pain Screening 96.3 04/01/2022-03/31/2023
Hospice and Palliative Care Pain Assessment 98.5 04/01/2022-03/31/2023
Hospice and Palliative Care Dyspnea Screening 98.8 04/01/2022-03/31/2023
Hospice and Palliative Care Dyspnea Treatment 92.9 04/01/2022-03/31/2023
Patient Treated with an Opioid Who Are Given a Bowel Regimen 100.0 04/01/2022-03/31/2023
Hospice and Palliative Care Composite Process Measure 89.6 04/01/2022-03/31/2023
Hospice Visits in the Last Days of Life 317 01/01/2021-12/31/2022
Hospice Visits in the Last Days of Life 64.0 01/01/2021-12/31/2022
Hospice Care Index Overall Score 9.0 01/01/2021-12/31/2022
CHC/GIP provided (% days) 33,207 01/01/2021-12/31/2022
CHC/GIP provided (% days) 0.0 01/01/2021-12/31/2022
CHC/GIP provided (% days) 49 01/01/2021-12/31/2022
Gaps in nursing visits (% elections) 217 01/01/2021-12/31/2022
Gaps in nursing visits (% elections) 32.3 01/01/2021-12/31/2022
Gaps in nursing visits (% elections) 18 01/01/2021-12/31/2022
Early live discharges (% live discharges) 61 01/01/2021-12/31/2022
Early live discharges (% live discharges) 8.2 01/01/2021-12/31/2022
Early live discharges (% live discharges) 64 01/01/2021-12/31/2022
Late live discharges (% live discharges) 61 01/01/2021-12/31/2022
Late live discharges (% live discharges) 29.5 01/01/2021-12/31/2022
Late live discharges (% live discharges) 24 01/01/2021-12/31/2022
Burdensome transitions, Type 1(% live discharges) 61 01/01/2021-12/31/2022
Burdensome transitions, Type 1 (% live discharges) 1.6 01/01/2021-12/31/2022
Burdensome transitions, Type 1 (% live discharges) 22 01/01/2021-12/31/2022
Burdensome transitions, Type 2(% live discharges) 61 01/01/2021-12/31/2022
Burdensome transitions, Type 2 (% live discharges) 4.9 01/01/2021-12/31/2022
Burdensome transitions, Type 2 (% live discharges) 86 01/01/2021-12/31/2022
Per-beneficiary spending (U.S. dollars $) 463 01/01/2021-12/31/2022
Per-beneficiary spending (U.S. dollars $) 13,259 01/01/2021-12/31/2022
Per-beneficiary spending (U.S. dollars $) 34 01/01/2021-12/31/2022
Nurse care minutes per routine home care days (minutes) 33,163 01/01/2021-12/31/2022
Nurse care minutes per routine home care days (minutes) 17.7 01/01/2021-12/31/2022
Nurse care minutes per routine home care days (minutes) 90 01/01/2021-12/31/2022
Skilled nursing minutes on weekends (% minutes) 587,700 01/01/2021-12/31/2022
Skilled nursing minutes on weekends (% minutes) 8.9 01/01/2021-12/31/2022
Skilled nursing minutes on weekends (% minutes) 60 01/01/2021-12/31/2022
Visits near death (% decedents) 381 01/01/2021-12/31/2022
Visits near death (% decedents) 94.2 01/01/2021-12/31/2022
Visits near death (% decedents) 58 01/01/2021-12/31/2022
Average Daily Census 57.0 01/01/2020-12/31/2020
Provided Routine Home Care and other levels of care Yes 01/01/2018-12/31/2020
Provided Routine Home Care only No 01/01/2018-12/31/2020
Percent of Patients with Cancer 30 01/01/2020-12/31/2020
Percent of Patients with Dementia 9 01/01/2020-12/31/2020
Percent of Patients with Stroke Not Available 01/01/2020-12/31/2020
Percent of Patients with Circulatory/heart disease 28 01/01/2020-12/31/2020
Percent of Patients with Respiratory disease 7 01/01/2020-12/31/2020
Percent of Patients with Other Conditions 5 01/01/2020-12/31/2020
Care Provided in Home 62 01/01/2020-12/31/2020
Care Provided in Assisted Living Facility 1 01/01/2020-12/31/2020
Care Provided in Nursing Facility Not Available 01/01/2020-12/31/2020
Care Provided in Skilled Nursing Facility 34 01/01/2020-12/31/2020
Care Provided in Inpatient Hospital Facility 0 01/01/2020-12/31/2020
Care Provided in Inpatient Hospice Facility Not Available 01/01/2020-12/31/2020
Care Provided in All other locations Not Available 01/01/2020-12/31/2020
Hospice served at least 1 patient enrolled in Medicare Advantage during one year Yes 01/01/2020-12/31/2020
Hospice served at least 1 patient with both Medicare and Medicaid coverage during one year Yes 01/01/2020-12/31/2020

CAHPS Survey Data List

Measure Name Score Star Rating Date
The hospice team did |not| provide the right amount of emotional and spiritual support 8 Not Applicable 04/01/2021-03/31/2023
The hospice team provided the right amount of emotional and spiritual support 92 Not Applicable 04/01/2021-03/31/2023
Caregivers rated the hospice agency a 6 or lower 4 Not Applicable 04/01/2021-03/31/2023
Caregivers rated the hospice agency a 7 or 8 20 Not Applicable 04/01/2021-03/31/2023
Caregivers rated the hospice agency a 9 or 10 76 Not Applicable 04/01/2021-03/31/2023
NO, they would probably not or definitely not recommend the hospice 4 Not Applicable 04/01/2021-03/31/2023
YES, they would probably recommend the hospice 12 Not Applicable 04/01/2021-03/31/2023
YES, they would definitely recommend the hospice 84 Not Applicable 04/01/2021-03/31/2023
The hospice team sometimes or never treated the patient with respect 2 Not Applicable 04/01/2021-03/31/2023
The hospice team usually treated the patient with respect 6 Not Applicable 04/01/2021-03/31/2023
The hospice team always treated the patient with respect 92 Not Applicable 04/01/2021-03/31/2023
The patient sometimes or never got the help they needed for pain and symptoms 9 Not Applicable 04/01/2021-03/31/2023
The patient usually got the help they needed for pain and symptoms 15 Not Applicable 04/01/2021-03/31/2023
The patient always got the help they needed for pain and symptoms 76 Not Applicable 04/01/2021-03/31/2023
The hospice team sometimes or never communicated well 6 Not Applicable 04/01/2021-03/31/2023
The hospice team usually communicated well 12 Not Applicable 04/01/2021-03/31/2023
The hospice team always communicated well 82 Not Applicable 04/01/2021-03/31/2023
The hospice team sometimes or never provided timely help 9 Not Applicable 04/01/2021-03/31/2023
The hospice team usually provided timely help 9 Not Applicable 04/01/2021-03/31/2023
The hospice team always provided timely help 82 Not Applicable 04/01/2021-03/31/2023
They did not receive the training they needed 9 Not Applicable 04/01/2021-03/31/2023
They somewhat received the training they needed 16 Not Applicable 04/01/2021-03/31/2023
They definitely received the training they needed 75 Not Applicable 04/01/2021-03/31/2023
Family caregiver survey rating Not Applicable 4 04/01/2021-03/31/2023