Address
575 Beech Street
Holyoke, MA 01040
Contact
(413) 534-5691
Certification Date
03/28/1990
CMS Certification Number
221526
Ownership Type
For-Profit
County/Parish
Hampden
CMS Region
1
| Measure Name | Score | Measure Date Range |
|---|---|---|
| Hospice and Palliative Care Treatment Preferences | 100.0 | 04/01/2022-03/31/2023 |
| Beliefs & Values Addressed (if desired by the patient) | 97.3 | 04/01/2022-03/31/2023 |
| Hospice and Palliative Care Pain Screening | 98.9 | 04/01/2022-03/31/2023 |
| Hospice and Palliative Care Pain Assessment | 90.8 | 04/01/2022-03/31/2023 |
| Hospice and Palliative Care Dyspnea Screening | 100.0 | 04/01/2022-03/31/2023 |
| Hospice and Palliative Care Dyspnea Treatment | 97.1 | 04/01/2022-03/31/2023 |
| Patient Treated with an Opioid Who Are Given a Bowel Regimen | 93.9 | 04/01/2022-03/31/2023 |
| Hospice and Palliative Care Composite Process Measure | 88.2 | 04/01/2022-03/31/2023 |
| Hospice Visits in the Last Days of Life | 229 | 01/01/2021-12/31/2022 |
| Hospice Visits in the Last Days of Life | 50.2 | 01/01/2021-12/31/2022 |
| Hospice Care Index Overall Score | 10.0 | 01/01/2021-12/31/2022 |
| CHC/GIP provided (% days) | 20,301 | 01/01/2021-12/31/2022 |
| CHC/GIP provided (% days) | 0.0 | 01/01/2021-12/31/2022 |
| CHC/GIP provided (% days) | 49 | 01/01/2021-12/31/2022 |
| Gaps in nursing visits (% elections) | 144 | 01/01/2021-12/31/2022 |
| Gaps in nursing visits (% elections) | 51.4 | 01/01/2021-12/31/2022 |
| Gaps in nursing visits (% elections) | 42 | 01/01/2021-12/31/2022 |
| Early live discharges (% live discharges) | 29 | 01/01/2021-12/31/2022 |
| Early live discharges (% live discharges) | 10.3 | 01/01/2021-12/31/2022 |
| Early live discharges (% live discharges) | 77 | 01/01/2021-12/31/2022 |
| Late live discharges (% live discharges) | 29 | 01/01/2021-12/31/2022 |
| Late live discharges (% live discharges) | 24.1 | 01/01/2021-12/31/2022 |
| Late live discharges (% live discharges) | 15 | 01/01/2021-12/31/2022 |
| Burdensome transitions, Type 1(% live discharges) | 29 | 01/01/2021-12/31/2022 |
| Burdensome transitions, Type 1 (% live discharges) | 3.4 | 01/01/2021-12/31/2022 |
| Burdensome transitions, Type 1 (% live discharges) | 31 | 01/01/2021-12/31/2022 |
| Burdensome transitions, Type 2(% live discharges) | 29 | 01/01/2021-12/31/2022 |
| Burdensome transitions, Type 2 (% live discharges) | 0.0 | 01/01/2021-12/31/2022 |
| Burdensome transitions, Type 2 (% live discharges) | 41 | 01/01/2021-12/31/2022 |
| Per-beneficiary spending (U.S. dollars $) | 318 | 01/01/2021-12/31/2022 |
| Per-beneficiary spending (U.S. dollars $) | 10,915 | 01/01/2021-12/31/2022 |
| Per-beneficiary spending (U.S. dollars $) | 20 | 01/01/2021-12/31/2022 |
| Nurse care minutes per routine home care days (minutes) | 20,273 | 01/01/2021-12/31/2022 |
| Nurse care minutes per routine home care days (minutes) | 13.6 | 01/01/2021-12/31/2022 |
| Nurse care minutes per routine home care days (minutes) | 64 | 01/01/2021-12/31/2022 |
| Skilled nursing minutes on weekends (% minutes) | 276,225 | 01/01/2021-12/31/2022 |
| Skilled nursing minutes on weekends (% minutes) | 9.5 | 01/01/2021-12/31/2022 |
| Skilled nursing minutes on weekends (% minutes) | 66 | 01/01/2021-12/31/2022 |
| Visits near death (% decedents) | 272 | 01/01/2021-12/31/2022 |
| Visits near death (% decedents) | 93.4 | 01/01/2021-12/31/2022 |
| Visits near death (% decedents) | 52 | 01/01/2021-12/31/2022 |
| Average Daily Census | 36.0 | 01/01/2020-12/31/2020 |
| Provided Routine Home Care and other levels of care | Yes | 01/01/2018-12/31/2020 |
| Provided Routine Home Care only | No | 01/01/2018-12/31/2020 |
| Percent of Patients with Cancer | 30 | 01/01/2020-12/31/2020 |
| Percent of Patients with Dementia | 22 | 01/01/2020-12/31/2020 |
| Percent of Patients with Stroke | Not Available | 01/01/2020-12/31/2020 |
| Percent of Patients with Circulatory/heart disease | 12 | 01/01/2020-12/31/2020 |
| Percent of Patients with Respiratory disease | 7 | 01/01/2020-12/31/2020 |
| Percent of Patients with Other Conditions | 4 | 01/01/2020-12/31/2020 |
| Care Provided in Home | 58 | 01/01/2020-12/31/2020 |
| Care Provided in Assisted Living Facility | 6 | 01/01/2020-12/31/2020 |
| Care Provided in Nursing Facility | 34 | 01/01/2020-12/31/2020 |
| Care Provided in Skilled Nursing Facility | 0 | 01/01/2020-12/31/2020 |
| Care Provided in Inpatient Hospital Facility | Not Available | 01/01/2020-12/31/2020 |
| Care Provided in Inpatient Hospice Facility | Not Available | 01/01/2020-12/31/2020 |
| Care Provided in All other locations | Not Available | 01/01/2020-12/31/2020 |
| Hospice served at least 1 patient enrolled in Medicare Advantage during one year | Yes | 01/01/2020-12/31/2020 |
| Hospice served at least 1 patient with both Medicare and Medicaid coverage during one year | Yes | 01/01/2020-12/31/2020 |
| Measure Name | Score | Star Rating | Date |
|---|---|---|---|
| The hospice team did |not| provide the right amount of emotional and spiritual support | 7 | Not Applicable | 04/01/2021-03/31/2023 |
| The hospice team provided the right amount of emotional and spiritual support | 93 | Not Applicable | 04/01/2021-03/31/2023 |
| Caregivers rated the hospice agency a 6 or lower | 3 | Not Applicable | 04/01/2021-03/31/2023 |
| Caregivers rated the hospice agency a 7 or 8 | 11 | Not Applicable | 04/01/2021-03/31/2023 |
| Caregivers rated the hospice agency a 9 or 10 | 86 | Not Applicable | 04/01/2021-03/31/2023 |
| NO, they would probably not or definitely not recommend the hospice | 3 | Not Applicable | 04/01/2021-03/31/2023 |
| YES, they would probably recommend the hospice | 7 | Not Applicable | 04/01/2021-03/31/2023 |
| YES, they would definitely recommend the hospice | 90 | Not Applicable | 04/01/2021-03/31/2023 |
| The hospice team sometimes or never treated the patient with respect | 1 | Not Applicable | 04/01/2021-03/31/2023 |
| The hospice team usually treated the patient with respect | 5 | Not Applicable | 04/01/2021-03/31/2023 |
| The hospice team always treated the patient with respect | 94 | Not Applicable | 04/01/2021-03/31/2023 |
| The patient sometimes or never got the help they needed for pain and symptoms | 9 | Not Applicable | 04/01/2021-03/31/2023 |
| The patient usually got the help they needed for pain and symptoms | 12 | Not Applicable | 04/01/2021-03/31/2023 |
| The patient always got the help they needed for pain and symptoms | 79 | Not Applicable | 04/01/2021-03/31/2023 |
| The hospice team sometimes or never communicated well | 5 | Not Applicable | 04/01/2021-03/31/2023 |
| The hospice team usually communicated well | 11 | Not Applicable | 04/01/2021-03/31/2023 |
| The hospice team always communicated well | 84 | Not Applicable | 04/01/2021-03/31/2023 |
| The hospice team sometimes or never provided timely help | 15 | Not Applicable | 04/01/2021-03/31/2023 |
| The hospice team usually provided timely help | 14 | Not Applicable | 04/01/2021-03/31/2023 |
| The hospice team always provided timely help | 71 | Not Applicable | 04/01/2021-03/31/2023 |
| They did not receive the training they needed | 4 | Not Applicable | 04/01/2021-03/31/2023 |
| They somewhat received the training they needed | 11 | Not Applicable | 04/01/2021-03/31/2023 |
| They definitely received the training they needed | 85 | Not Applicable | 04/01/2021-03/31/2023 |
| Family caregiver survey rating | Not Applicable | 4 | 04/01/2021-03/31/2023 |