Address
30 Capital Dr, Suite A
West Springfield, MA 01089
Contact
(413) 794-6411
Certification Date
09/21/1988
CMS Certification Number
221521
Ownership Type
Non-Profit
County/Parish
Hampden
CMS Region
1
| Measure Name | Score | Measure Date Range |
|---|---|---|
| Hospice and Palliative Care Treatment Preferences | 100.0 | 04/01/2022-03/31/2023 |
| Beliefs & Values Addressed (if desired by the patient) | 98.9 | 04/01/2022-03/31/2023 |
| Hospice and Palliative Care Pain Screening | 99.6 | 04/01/2022-03/31/2023 |
| Hospice and Palliative Care Pain Assessment | 100.0 | 04/01/2022-03/31/2023 |
| Hospice and Palliative Care Dyspnea Screening | 99.8 | 04/01/2022-03/31/2023 |
| Hospice and Palliative Care Dyspnea Treatment | 98.7 | 04/01/2022-03/31/2023 |
| Patient Treated with an Opioid Who Are Given a Bowel Regimen | 99.7 | 04/01/2022-03/31/2023 |
| Hospice and Palliative Care Composite Process Measure | 97.7 | 04/01/2022-03/31/2023 |
| Hospice Visits in the Last Days of Life | 986 | 01/01/2021-12/31/2022 |
| Hospice Visits in the Last Days of Life | 72.4 | 01/01/2021-12/31/2022 |
| Hospice Care Index Overall Score | 9.0 | 01/01/2021-12/31/2022 |
| CHC/GIP provided (% days) | 77,605 | 01/01/2021-12/31/2022 |
| CHC/GIP provided (% days) | 1.9 | 01/01/2021-12/31/2022 |
| CHC/GIP provided (% days) | 92 | 01/01/2021-12/31/2022 |
| Gaps in nursing visits (% elections) | 523 | 01/01/2021-12/31/2022 |
| Gaps in nursing visits (% elections) | 46.8 | 01/01/2021-12/31/2022 |
| Gaps in nursing visits (% elections) | 36 | 01/01/2021-12/31/2022 |
| Early live discharges (% live discharges) | 146 | 01/01/2021-12/31/2022 |
| Early live discharges (% live discharges) | 22.6 | 01/01/2021-12/31/2022 |
| Early live discharges (% live discharges) | 98 | 01/01/2021-12/31/2022 |
| Late live discharges (% live discharges) | 146 | 01/01/2021-12/31/2022 |
| Late live discharges (% live discharges) | 26.0 | 01/01/2021-12/31/2022 |
| Late live discharges (% live discharges) | 18 | 01/01/2021-12/31/2022 |
| Burdensome transitions, Type 1(% live discharges) | 146 | 01/01/2021-12/31/2022 |
| Burdensome transitions, Type 1 (% live discharges) | 11.0 | 01/01/2021-12/31/2022 |
| Burdensome transitions, Type 1 (% live discharges) | 72 | 01/01/2021-12/31/2022 |
| Burdensome transitions, Type 2(% live discharges) | 146 | 01/01/2021-12/31/2022 |
| Burdensome transitions, Type 2 (% live discharges) | 1.4 | 01/01/2021-12/31/2022 |
| Burdensome transitions, Type 2 (% live discharges) | 50 | 01/01/2021-12/31/2022 |
| Per-beneficiary spending (U.S. dollars $) | 1,822 | 01/01/2021-12/31/2022 |
| Per-beneficiary spending (U.S. dollars $) | 8,002 | 01/01/2021-12/31/2022 |
| Per-beneficiary spending (U.S. dollars $) | 7 | 01/01/2021-12/31/2022 |
| Nurse care minutes per routine home care days (minutes) | 76,050 | 01/01/2021-12/31/2022 |
| Nurse care minutes per routine home care days (minutes) | 12.6 | 01/01/2021-12/31/2022 |
| Nurse care minutes per routine home care days (minutes) | 54 | 01/01/2021-12/31/2022 |
| Skilled nursing minutes on weekends (% minutes) | 961,950 | 01/01/2021-12/31/2022 |
| Skilled nursing minutes on weekends (% minutes) | 10.8 | 01/01/2021-12/31/2022 |
| Skilled nursing minutes on weekends (% minutes) | 76 | 01/01/2021-12/31/2022 |
| Visits near death (% decedents) | 1,614 | 01/01/2021-12/31/2022 |
| Visits near death (% decedents) | 96.9 | 01/01/2021-12/31/2022 |
| Visits near death (% decedents) | 80 | 01/01/2021-12/31/2022 |
| Average Daily Census | 116.0 | 01/01/2020-12/31/2020 |
| Provided Routine Home Care and other levels of care | Yes | 01/01/2018-12/31/2020 |
| Provided Routine Home Care only | No | 01/01/2018-12/31/2020 |
| Percent of Patients with Cancer | 29 | 01/01/2020-12/31/2020 |
| Percent of Patients with Dementia | 19 | 01/01/2020-12/31/2020 |
| Percent of Patients with Stroke | 4 | 01/01/2020-12/31/2020 |
| Percent of Patients with Circulatory/heart disease | 18 | 01/01/2020-12/31/2020 |
| Percent of Patients with Respiratory disease | 3 | 01/01/2020-12/31/2020 |
| Percent of Patients with Other Conditions | 6 | 01/01/2020-12/31/2020 |
| Care Provided in Home | 74 | 01/01/2020-12/31/2020 |
| Care Provided in Assisted Living Facility | 2 | 01/01/2020-12/31/2020 |
| Care Provided in Nursing Facility | 20 | 01/01/2020-12/31/2020 |
| Care Provided in Skilled Nursing Facility | 1 | 01/01/2020-12/31/2020 |
| Care Provided in Inpatient Hospital Facility | 1 | 01/01/2020-12/31/2020 |
| Care Provided in Inpatient Hospice Facility | 0 | 01/01/2020-12/31/2020 |
| Care Provided in All other locations | 2 | 01/01/2020-12/31/2020 |
| Hospice served at least 1 patient enrolled in Medicare Advantage during one year | Yes | 01/01/2020-12/31/2020 |
| Hospice served at least 1 patient with both Medicare and Medicaid coverage during one year | Yes | 01/01/2020-12/31/2020 |
| Measure Name | Score | Star Rating | Date |
|---|---|---|---|
| The hospice team did |not| provide the right amount of emotional and spiritual support | 13 | Not Applicable | 04/01/2021-03/31/2023 |
| The hospice team provided the right amount of emotional and spiritual support | 87 | Not Applicable | 04/01/2021-03/31/2023 |
| Caregivers rated the hospice agency a 6 or lower | 5 | Not Applicable | 04/01/2021-03/31/2023 |
| Caregivers rated the hospice agency a 7 or 8 | 18 | Not Applicable | 04/01/2021-03/31/2023 |
| Caregivers rated the hospice agency a 9 or 10 | 77 | Not Applicable | 04/01/2021-03/31/2023 |
| NO, they would probably not or definitely not recommend the hospice | 5 | Not Applicable | 04/01/2021-03/31/2023 |
| YES, they would probably recommend the hospice | 12 | Not Applicable | 04/01/2021-03/31/2023 |
| YES, they would definitely recommend the hospice | 83 | Not Applicable | 04/01/2021-03/31/2023 |
| The hospice team sometimes or never treated the patient with respect | 3 | Not Applicable | 04/01/2021-03/31/2023 |
| The hospice team usually treated the patient with respect | 8 | Not Applicable | 04/01/2021-03/31/2023 |
| The hospice team always treated the patient with respect | 89 | Not Applicable | 04/01/2021-03/31/2023 |
| The patient sometimes or never got the help they needed for pain and symptoms | 11 | Not Applicable | 04/01/2021-03/31/2023 |
| The patient usually got the help they needed for pain and symptoms | 17 | Not Applicable | 04/01/2021-03/31/2023 |
| The patient always got the help they needed for pain and symptoms | 72 | Not Applicable | 04/01/2021-03/31/2023 |
| The hospice team sometimes or never communicated well | 7 | Not Applicable | 04/01/2021-03/31/2023 |
| The hospice team usually communicated well | 11 | Not Applicable | 04/01/2021-03/31/2023 |
| The hospice team always communicated well | 82 | Not Applicable | 04/01/2021-03/31/2023 |
| The hospice team sometimes or never provided timely help | 11 | Not Applicable | 04/01/2021-03/31/2023 |
| The hospice team usually provided timely help | 13 | Not Applicable | 04/01/2021-03/31/2023 |
| The hospice team always provided timely help | 76 | Not Applicable | 04/01/2021-03/31/2023 |
| They did not receive the training they needed | 7 | Not Applicable | 04/01/2021-03/31/2023 |
| They somewhat received the training they needed | 13 | Not Applicable | 04/01/2021-03/31/2023 |
| They definitely received the training they needed | 80 | Not Applicable | 04/01/2021-03/31/2023 |
| Family caregiver survey rating | Not Applicable | 3 | 04/01/2021-03/31/2023 |